AT&T Claims Drop Call Rates Have Reduced Network-Wide

AT&T closing on gaps in network dropped calls

AT&T's problems with network congestion need no introduction. This is particularly true of areas like New York with high iPhone density where dropped call rates of 30% are considered normal.

However it now appears that the company has managed to reduce drop call rates network-wide. 

As part of the quarterly results announced yesterday, AT&T claimed that their network had seen significantly improvements in performance over the past ninety days and there was also tangible proof for the same. Speaking specifically about dropped calls, Ma Bell says the percentage of dropped calls throughout the network has fallen from 1.41% to 1.05% between December '08 and December '09. 

While the company is yet to reach its own "performance objectives" in key areas like San Francisco and New York, the company says they are however closing in on the gap at a rapid pace. The strategy to accomplish the same appears to be three pronged: 1) Increasing the OTA (Over-the-air) capacity across all cell sites, 2) Backhaul renovation and 3) Rollout of HSPA 7.2 3G network technology. The company says more significant improvements in the network could be observed across New York and San Francisco areas in the next quarter. 

AT&T closing on gaps in network dropped calls

There is no doubt that the AT&T network is improving. A lot of our readers have written to us in the past few weeks observing the same; and with HSPA 7.2 technology expected to be rolled out nationwide by the end of this year, we may expect a much better network in the months ahead. 

However, the challenges are far from over. Unlike earlier speculations, the iPad is launching exclusively on AT&T and considering that data consumption over an iPad is likely to be much higher than that consumed over an iPhone, questions on whether the improved infrastructure will prevail over increased data consumption from iPad remain. 

What is your view on this?

[via Engadget]