Apple Starts Sending Emails to Australian Customers Offering Refunds For Confusion Over iPad 3’s 4G Capabilities

Last week, Apple was forced to update its Australian website after the Australian Competition and Consumer Commission (ACCC) raised concerns over the use of the 4G term in advertising the new iPad by Apple and its carrier partners.

Apple had also agreed to send an email to new iPad customers in Australia offering refunds to customers who felt that they were misled by the use of the “4G” term.

MacRumors reports that Apple has started sending the emails to Australian customers. Apple has explained that while iPad 3 supports faster cellular networks including HSPA, HSPA+ and DC-HSPA, it did not support current Australian 4G LTE and WiMAX networks.

As you can see from the email above, Apple is offering refunds to Australians who purchased the new iPad on or before March 28th, which is when Apple had updated the website informing customers that the iPad 3 4G + Wi-Fi only model does not support Australian 4G LTE and WiMAX networks to avoid any confusion.