Gmail Not Working For Some iOS Device Users; Google Working On Fix

Posted by iPhoneHacks on Aug 11, 2012 | Comments (7)

Gmail app

It looks like Gmail is not working for some iOS device users.

According to this forum  thread, users seem to be getting the ”mail service imap.gmail.com is not responding” error, when trying to fetch new mail from their iPhone, iPad or iPod touch.

AllThingsD reports that Google has acknowledged the issue and is working on the fix:

We’re aware of a problem where Apple Mail IMAP users are unable to sync with their Gmail account and are seeing a username and password error. We have found that a vast majority of users are exceeding IMAP bandwidth limits and are continuing to investigate.

It’s quite weird that the issue is only affecting Apple users.

If you’re facing the problem then use mobile Safari on your iPhone, iPad or iPod touch to access your email as a temporary workaround.

We’ll let you know when the issue is resolved.

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Categories : Apple News, Google


  • Bandrax

    Typo in the first line. Not instead of now

    • http://www.iphonehacks.com iPhoneHacks

      Thanks for pointing out the typo. It has been fixed.

      • MOHEET

        Plz help me,m not able to use my mail box in my iPad 2

  • Steveo

    I connect using Exchange. Any issues with those users. Mine seems to be working.

  • Guest

    This was the biggest headache ever, I couldnt figure it out but I just changed my password after all that frustration and it worked

  • LJ

    Any updates on this? I still cannot access my account via my iphone. I’ve tried everything, including changing my password and still no luck. Even tried adding the account to another iphone and received the same error message – even though their gmail account worked fine on their iphone. It started on Wednesday, 8/8.

  • clonicke

    I can access my account but CAN’T send email from gmail through my iPhone. Any help?