Apple Begins Shipping iPhone 5 To Customers

Yesterday, we had heard scattered reports that the iPhone 5 pre-order status for some users had changed to “Prepared for Shipment” on Apple’s website.

iClarified now reports that Apple has started shipping iPhone 5 to customers from China via UPS.

iClarified reports that while Apple has not yet sent email confirmations to inform users that their iPhone 5 has been shipped or updated the status of the order to “Shipped”, it is possible to find out using a simple trick on UPS’ website.

Simply fill out the track by reference form on UPS, and use your phone number associated with your Apple ID for the reference number. If that phone number does not work, keep trying any phone number that could be associated with your wireless account or the number you used to upgrade.

Don’t panic if UPS could not find your tracking, Apple is still sending these out!

We’re also hearing reports that some users are getting an email from Apple giving them the good news that their iPhone 5 will arrive sooner than expected. AppleInsider reports of one such case:

When the order was originally placed Friday morning, this person was quoted an arrival date of two weeks.

“We have some good news concerning your recent iPhone 5 purchase,” the e-mail from the Apple Store reads. We expect it to be delivered to you on the first day of iPhone 5 availability — Friday, September 21. The delivery date we previously sent you was not accurate.”

It is not clear if the iPhone 5s that are being shipped are the ones pre-ordered on Apple’s website or one of its carrier partner’s website.

Apple and its carrier partners started accepting iPhone 5 pre-orders on Friday. Apple sold out its stock for launch day delivery in just one hour and currently quotes shipping estimates of 2-3 weeks.

Has the status of your iPhone 5 order changed? Or have you received the shipment notification or been able to track it on UPS? Tell us in the comments.

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  • Alan

    My iPhone 5 order status is still saying ‘Processing Items’. Interestingly though the status of AppleCare that I had bought along with iPhone 5 has changed to ‘Complete’. So I’m assuming it will change to ‘Prepared for Shipment’ soon.

    It still says ‘Delivers 9/21′ so not too worried at least for now.

    • Alan

      Forgot to mention that I also got the invoice for ‘AppleCare’ via email.

  • Grayson

    Only thing I have is preparing to ship

  • B

    Mine shows the same as above. I bet it will be here on the 20th instead of the 21st.

  • OB

    Checked my reference number and it is exactly the same as posted on this page. Thanks for the heads up!

  • lsprelude

    Yes mine is on it’s way from Addison, IL, United States and it’s saying that it will be here Scheduled Delivery:Friday, 09/21/2012, by 3:00 P.M.(by end of day for residential deliveries)It was shipped with todays date. I can’t wait!! Is there a way to get ups to deliver it sooner? Thanks for the info on how to fine out.

  • Bruce

    Mine says Addison, IL, United States, too! Apparently mine is not being shipped from China!

    • lsprelude

      yep thats great for us

  • Ronald Katzenberg

    This is my order through ATT

  • tim mcveety

    How did you guys get you tracking number?

  • ਮਿਸਟਰ ਬੇਦਿ

    Mine shows preparing for Shipment in my apple store account.

  • high horse

    Interesting. I just checked as well. I ordered 2 phones and it says the package weight is 2.0 lbs which is strange because the item above in the article states that the item weighs 0.4 lbs.

    • high horse

      nevermind, it says 0.4 kg in the article above

  • Mike

    Me too! Originated in Illinois

  • Eric

    Just tracked mine using my phone number. It’s currently in Addison IL.

  • Ronald Katzenberg

    Did you guys order directly from Apple or from a provider (ATT, Verizon, or Sprint)?

    • lsprelude


  • Mark

    Mine says Nashville tn but mine says there are two items??

  • md6597

    I ordered mine at 5:45 am est. on friday still says 2 weeks, but it says est. delivery oct 5. That sux

    • Bruce Thompson

      Should have gotten up earlier scrub…

      • md6597

        Yeah I should have. I was just remembering last year and all the issues… Last year I ordered at 6:30 and got it day 1

  • Rob Smithson

    I ordered mine late in the day and got a ship date of 2 weeks. It still says 2 weeks. This is unacceptable, I demand my iPhone to be delivered today! I am going to complain on every blog and news site that other customers are getting their phone ahead of me. In fact, I will probably file a billion dollar lawsuit!

  • Jonathan

    I tried ordering from apple, then AT&T both were saying 2 weeks so I payed for a in store preorder for one at radio shack and also one at best buy guaranteed on 21 so my sister wants one I’ll let her pickk up wich ever is second to come lol

  • Brett Harris

    Mine says Nashville and scheduled for delivery on the 21st. Checked earlier from work and it said scheduled for 17th (today), but when I got home it had changed to the Friday date. Still showing ready for shipment on the Apple page. I used my phone number and zip from the Reference form.

    • Brett Harris

      Udate, have been tracking package and it started in TN, and is now in Kenucky!? I am in TX, why is it heading north?

      • BruntLIVE

        KY is a large UPS warehouse, it’s getting ready to ship out thursday (route) then delivered friday

        • Brett Harris

          Thanks, I had figured that out when I talked to UPS. They said I would already have it, but Apple would not let them deliver until the 21st.

  • MikeS

    For mine ordered in the first 30 min. UPS data shows it left Hong Kong this morning. Apple status is still preparing for shipment.

    • MikeS

      Last up shows Anchorage on mine

  • Ben Fitzpatrick

    I ordered mine the 14th at 8:41 am and it was through Sprint and I tried this method and I got this
    UPS could not locate the shipment details for your request. Verify your information and try again.

    On Fedex they said that the shipment was not found. Any suggestions? I am very concerned.

    • iPhoneHacks

      What was Sprint’s delivery estimate?

      • Ben Fitzpatrick

        they did not give one..

        • iPhoneHacks

          You can probably call their Customer service to get the estimated delivery date.

  • T99tim

    Orgin scan in Nashville, TN says delivery by Friday. Maybe a little sooner would not hurt my feelings!!

    • T99tim

      Mine has moved further away from me and has gone north to Louisville, KY.
      As a side note it says to the right hand side of the screen that is was shipped using UPS Next Day Air Saver……. which makes no real sense but I don’t guess it matters so long as it gets here on time…

      • BruntLIVE

        It’s holding in KY until Thursday to be delivered Friday.

        • T99tim

          thanks for the heads up. Looking forward to Friday!

  • Vindigi

    Anchorage, Alaska via China. Ordered with apple store app 3:03 am est 9/14.

  • Brittany

    Ordered 2 iPhones at 2am and UPS says they are in Anchorage, Alaska. Apple store says my order will arrive 9/21 but that it is still preparing for shipment. I was so worried that they wouldn’t get here by Friday since Apple showed that they weren’t shipped yet. Obviously that is not the case. So excited!

  • BJ

    I ordered mine at 12:10 am PDT and it still shows preparing to ship on apples website.
    Ups show it leaving Alaska yesterday.
    Strange thing is I ordered one iPhone but UPS says it has two shipments with the same tracking number.

  • Ronald Katzenberg

    Cancelled my AT&T online order, walked into AT&T store and walked out with two White 64gb phones….woo hoo.