Some iPhone 5 Users Reporting Wi-Fi Issues

Posted by iPhoneHacks on Sep 24, 2012 | Comments (14)

iPhone 5

According to Macrumors, some iPhone 5 users are reporting Wi-Fi related issues in their and Apple forums.

Based on this discussion thread on Apple’s support forum, users are complaining of Wi-Fi slowness, drop in connections or no connectivity at all.

bryan85 - a MacRumors forum member complains:

I just got done setting up my iPhone 5 (as new, not restore). I was trying to download my music from iTunes when it seemed to be taking forever. I cancelled the downloads and then kept testing the WiFi in various other ways. Just loading the app store, my iPhone 4 will load anything faster than my iPhone 5 right now. I’ve rebooted the router and tried multiple devices and have narrowed the problem down to the WiFi in the iPhone 5. I’ve also tried using different bands, 2.4 and 5 both produce the same outcome. I launched speedtest.net app about 2 minutes ago and hit begin test. Its still “finding the closest server”. I have also tried the reset network settings. Still the same issue. 

He has updated the post to say that he hasn’t noticed the issue on his replacement iPhone 5, but some users are facing the issue even with the replacement unit. Users are reporting speeds down to 0.5Mbps on their Wi-Fi network.

MacRumors reports that some users have temporarily solved the problem by moving from WPA2 encryption to less secure  WEP encryption or disabling encryption.

MacRumors also reports that according to one of their forum members, Apple seems to be aware of the issue but there is no solution available currently.

Just spoke with iPhone AppleCare and they are definitely aware of the problem and Apple engineers are working on it. I asked if it was hardware or software related and she said the WPA2 issue seems to be software based and the non-connecting issue may be hardware based, but that they are still trying to identify the cause.

Are you facing a Wi-Fi related problem with your iPhone 5? You can also check out these tips to see if it resolves the Wi-Fi connectivity issue.

[via MacRumors]

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  • http://www.facebook.com/liamsagooch Liam Googolplex Merlyn

    I’m having the exact same issues, however my circumstances are a little different.
    1. I’m using a new broadband connection (about a week old)
    2. I’m using the iPad 3 but running iOS 6. My iPhone 4 running 5.1.1 seems to be fine but my iPad is barely coping, I too ran a speedtest.net app and that came up with about 1.2 Mbps if that.

  • Bandrax

    My i5 is coming this Friday. I am worried and not so excited after listening all those issues.
    - Mapplegate (iOS 6)
    - Scuffgate
    - Wifi issue :(

  • Dave

    It’s a software problem, I had been running ios6 beta on my iPad (3rd gen) without issue until installing the GM.

    • http://www.facebook.com/Y2guru Dave Paterson

      Forgot to mention, my iPad is wifi only and ios6 has the ability to switch from wifi to cellular if connection is weak, in my iPads case it switches to no connection, I foresee an ios6 update being released in the next few weeks.

  • Nik

    Mine and my dads 5 came the day of from att and mine was fine but my dads phone had the issues

  • Tony pepperoni

    I’m one of the lucky ones my iPhone 5 runs great. Only thing I don’t like Is the battery life.

  • Ruby

    I had the problem and changed the http Proxy setting from off to automatic. Cured the prob where none of the above methods did!

  • John Roberto Zapata

    iPhone 5 AND iPad 3 do not connect to my company’s wifi network. they both connect to my house network no problem
    Corporate uses WPA TKIP security
    Y use WPA2 TKIP-AES

    the problem seems to be with the TKIP.

  • Kitka0081

    Im having this problem too iphone5 32g and i use a mikrotik wireless router.

  • João Reis

    Iv updated using RESTORE and i was using iCloud backup and it also backed up and restored very well all the wifi passwords i had with ZERO Problems connecting to them.
    Very nice update, congrats Apple

  • satman

    I have a 16gb Iphone 5 and the WIFI is terrible. I have tried every suggestion on the apple sites and still no joy. I am using WPA2 and refuse to change it as I have 10 wifi connections in my house I would have to reset and that is unacceptable. Now I hear Apple knows about this issue and is working on a fix. They Better or this goes back and I go back to my Iphone 4.

  • FV

    So far so good

  • Mark

    I’ve got a 3GS running ios6 and since I updated the wifi and cellular data connections are stuffed … not working at all. I’ve done all the suggested things to fix it and no go. My ipad 2 is still running ios5.1.1 and works fine.

  • play13

    Just had my 14 day old iPhone 5 replaced with a new one for slow wifi problems and guess what? Same problem on the new iPhone. Called apple support and they claim its a iOS 6 issue, but all my other iPods,iPads, and iPhones are on iOS 6 and work fine. It sounds like apple has a major software and hardware issues.