Apple Updates Support Article Cautioning Users Against Jailbreaking iOS

Apple has updated its knowledge base article on “Unauthorized modifications of iOS” with minor changes, warning users of the risks associated with jailbreaking. This document was first published a couple of years back, and was most recently updated on the 3rd of February, a day before the release of the evasi0n iOS 6.x jailbreak.

Comparing the versions before and after the Feb 3rd update, very little seems to have been changed, at least on the content front. Apple has changed the ordering of “issues that could arise after jailbreaking”, perhaps indicating how different issues have become more or less important over the past two years.

An excerpt from the knowledge base article:

Instability: Frequent and unexpected crashes of the device, crashes and freezes of built-in apps and third-party apps, and loss of data.

Security vulnerabilities: Security compromises have been introduced by these modifications that could allow hackers to steal personal information, damage the device, attack the wireless network, or introduce malware or viruses.

Shortened battery life: The hacked software has caused an accelerated battery drain that shortens the operation of an iPhone, iPad, or iPod touch on a single battery charge.

Unreliable voice and data: Dropped calls, slow or unreliable data connections, and delayed or inaccurate location data.

Disruption of services: Services such as Visual Voicemail, Weather, and Stocks have been disrupted or no longer work on the device. Additionally, third-party apps that use the Apple Push Notification Service have had difficulty receiving notifications or received notifications that were intended for a different hacked device. Other push-based services such as iCloud and Exchange have experienced problems synchronizing data with their respective servers.

Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.

Apple also notes that jailbreaking your iOS device will void its warranty, and that Apple may deny service for such devices.

We’re pretty sure most jailbreakers are already aware of these issues and choose to jailbreak anyway due to the infinite possibilities it opens up. As for the warranty issue, it takes a simple clean restore to make your iOS device as good as new. It’s also important to note that jailbreaking is legal in the U.S. and is exempted from the DMCA’s copyright infringement penalties.

Via: @musclenerd

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  • http://twitter.com/db_DESIGN dbDESIGN

    oh, boo-f*cking-hoo Apple. I’ve jailbroken my iPhone since the first generation. I’ve went through three iphone 3g models, and not once did Apple even know it was ever jailbroken and they gave me brand new models each time.

    • peros

      i just agree with you.

    • Necter Beau

      And they (Apple) may have read this comment of yours and then blocked that ability for others. Just keep your thoughts to your self or be more contributive here. Stop opening ur tooth hole for d worms.

      • http://twitter.com/db_DESIGN dbDESIGN

        Oh c’mon, Apple might be reading this. Well if you’re so worried then don’t jailbreak your phone and stop whining at me like a sissy. Apple can kiss my ass, I paid the $300 for my phone and I will do with it as I please. So shut you mouth.

    • http://twitter.com/Bobby_Digital RobertMichael Walker

      Just because they chose to replace the device and keep you happy doesn’t mean that they don’t know. Sound a little ungrateful to me LOL.

      • http://twitter.com/db_DESIGN dbDESIGN

        I am certainly not ungrateful. I appreciate the customer service, but that is what customers deserve when purchasing an expensive electronic device from a billion dollar company. If it breaks and it’s under warranty still…replace it no questions asked.

  • kwobi

    shortened battery life? SMH my battery drains @ 2% per minute on 3g

    • Daniel

      Mine is not great at all on my 6 day old iPhone 5. So,shut up Apple.

  • filthyjason

    Huh, hasn’t Apple had to introduce patches over the years to fix virtually all of those same issues? The only exception may be the last one, and I don’t recall hearing of a jailbreak that can affect that.

  • DssTech

    What a bunch of Crap. If they would put half of the features that JB has into there store, no one would JB. The only reason I JB is for the caller ID addon and wireless Scanner.

    • moe22

      time stamps on EVERY TEXT!

  • Pameat

    This from the financial vampire that is Apple. How stupid do they think we are.

  • CorporateBS

    Apple only cares about their lost revenue NOT the users.

  • Frank

    I actually agree with a lot of what Apple listed. I have jailbroken all my iphones and have found some great tweaks but sometimes the problems that come along with it are deal breakers.

  • sipcoronas

    Listen to the customers apple and maybe we won’t have to jailbreak. Honestly if I couldn’t jailbreak my device I wouldn’t buy the iPhone.

    • http://twitter.com/Bobby_Digital RobertMichael Walker

      Did you buy an iPhone 5?

      • sipcoronas

        My first iphone was the 3g then I purchased the 4. I still use the 4, I passed on the 5.

  • daman

    No jailbreak. No iphone. Simple as that !!! Dont you get it apple ?

  • RandomGamer342

    1: Installing a jailbreak doesn’t reduce battery life – using resource-intensive apps does, regardless if they’re official or not(and apple, some of your iOS updates have reduced battery life more than backgrounder ever did). Same applies to almost every other point, really
    2: Inability to update iOS is bullshit, rebooting and updating the device is part of the BootROM and can’t be disabled by anything, even if you somehow manage to delete the entire flash memory on your phone

    Apple, don’t lie to your customers

  • cryptic

    i find “shortened battery life” the funniest of them all… since i’ve jailbroken my 5 the battery has lasted 3 hours longer.

    • Pacomacman

      I think you will find that was due to iOS 6.1. In fact I’m getting more than 6 hours more per charge on iOS6!

      • Zangpakto

        Except you don’t need upgrade your 5 to iOS 6.1 for the jailbreak… And the 5 comes with iOS 6 built in. So he might be on a previous iOS 6 version…

        Just sayin…

  • Damani Brown

    I’M JAILBROKEN AND TIM COOK IS MAD :D SUCKS FOR THAT GUY, I JUST SPIT IN HIS FACE AND SAID “I MODDED YOU “PERFECT” DEVICE” Loser :)

  • http://www.facebook.com/david.bell.161214 David Bell

    Apple is sometimes creeping towards becoming the new Microsoft with it’s rules and Don’t do this…Don’t do that …Oh Please don’t smack my hand Apple

    • Zangpakto

      Apple always been this way?… Microsoft always been pretty open… lol… You don’t know how the different OS of each company works do you…

  • NotAppleFan

    Stupid apple products might have demised years ago if the is no jb in the first place.
    Agree?

    • http://twitter.com/Bobby_Digital RobertMichael Walker

      Partially agree. I jailbroke my iPad and never downloaded anything LOL. Still have a great time with it. Updated my iPhone to iOS 6 and didn’t really miss the jailbreak all that much. Jailbreaking did create the app scene though

  • http://twitter.com/phinedemolish phinedemolish

    apple so pathetic!!

  • Tim Cook

    Oooh! Yes indeed! I will unjailbreak immediately! Thankyou Apple for lookin out for me! ;/

  • http://www.facebook.com/david.arntzen.7 David Arntzen

    no jailbreak no iphone,its all about freedom for me.i pay alot for your products.APPLE.talk about THE MATRIX,apple=agents…..the one(neo)evad3rs.guess who the people like the most?the one stealing your freedom or the one giving freedom?

  • believer

    who cares ?

  • http://rounak.me/ Rounak Jain

    Scumbag Apple:

    Discourages jailbreaking on iOS

    Steals features from jb tweaks and puts them into iOS

  • mkimid

    Technically, Practically, ALL Apple’s Concerns are RIGHT, You must agree also.
    BUT, Apple must know WHY people want to jailbreak before Apple concern (Applous has been closed ^^, maybe they can make a reason as ..)

  • Todd Carpenter

    Such a hypocritical company with an unfortunate ability to disregard what brought them to the party.

    • http://www.iphonehacks.com iPhoneHacks

      Apple

  • Tre

    No jailbreak no apple products for me.