Apple begins offering replacements for bogus USB power adapters


In light of a Chinese woman’s death and recent controversy over the safety of counterfeit USB power adapters, Apple has announced a new program that intends to rid the world of these potentially deadly accessories.

Apple states that customer safety is a top priority:

Customer safety is a top priority at Apple. That’s why all of our products — including USB power adapters for iPhone, iPad, and iPod — undergo rigorous testing for safety and reliability and are designed to meet government safety standards around the world.

The takeback program will allow any customers who feels their USB adapter to be faulty an opportunity to trade up for a genuine Apple -branded adapter at the discounted rate of $10. The program will kick off at Apple Retail Stores and Apple Authorized Service providers beginning August 16th, and will run until October 18th.

To qualify for the deal, you must turn in at least one potentially faulty adapter. You must also bring in your iPhone, iPad, or iPod to the replacement center. The deal is limited to just one replacement per iPhone, iPad, or iPod you own.

If you need a replacement adapter to charge your iPhone, iPad, or iPod, we recommend getting an Apple USB power adapter. For a limited time, you can purchase one Apple USB power adapter at a special price — $10 USD or approximate equivalent in local currency. To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod to an Apple Retail Store or participating Apple Authorized Service Provider for serial number validation. The special pricing on Apple USB power adapters is limited to one adapter for each iPhone, iPad, and iPod you own and is valid until October 18, 2013.

Apple has noted, however, that they do not have the capacity to determine if an adapter is legitimate or safe. This program is intended to replace adapters for which you may have concerns. After the replacement, Apple will properly discard of the traded-in adapters.

[via 9to5Mac]

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