Some users unable to make purchases from the iTunes Store [Updatedx4]


If you’re having problems connecting to the iTunes Store or unable to download or update apps then you’re not alone.

According to the system status page for Apple’s services, stores and iCloud, there is indeed a problem that is affected some users.

The issue seems to have started approximately 30 minutes back. Users seem to be getting “Cannot connect to iTunes store” error message.

Apple has provided the following details about the issue on the system status page.

iTunes Store – Some users are affected

Users may be unable to make purchases.


Update 1:

The outage seems to have spread to other services as well such as App Store, iBookstore, Mac App Store, iTunes in the Cloud, Backup, iTunes Match.


Update 2:

Services seem to be back online according to the system status page.

Update 3:

Just when we thought the problem were resolved, we’re hearing reports that FaceTime is not working for some users. Apple has acknowledged the issue, so we expect it to be resolved soon.

Update 4:

It looks like the FaceTime issues have also been fixed.

If you’re having trouble accessing the iTunes Store or unable to download or update apps, let us know in the comments and also mention your location.

We’ll let you know when the issue is resolved.

HT: MacRumors

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