Selling your old iPhone running iOS 7? Here’s how to turn off Activation Lock

Activation Lock is a new feature in iOS 7 that ties your iPhone, iPad or iPod touch with your Apple ID so that if your phone gets stolen, the thief has to know your login credentials to turn off Find My iPhone or erase the phone to factory state.

While this a great feature for everyone, it can be a bit of a problem if you have Activation Lock turned on when you sell your phone, since the buyer doesn’t know your Apple ID. So here’s how you can turn of Activation Lock, courtesy of the gadget repurchase experts at Gazelle.

  • Open the Settings app on your iPhone and go to the iCloud section
  • Scroll down until you see a Find My iPhone toggle, and turn it off.

ios-7-findmyiphone

  • When you turn it off, iOS will ask you for your iCloud password. After entering, tap “Turn Off” and you should have both Find My iPhone as well as Activation Lock turned off.

Of course, it’s also possible that you forget to turn of Find My iPhone before selling the device, but fortunately, Apple has a way to turn it off even from the iCloud web-interface. So if you’ve already sold the device, these are the steps you should follow:

  • Open “Find my iPhone”, and click on the “Devices” button to get a list of all devices tied to your Apple ID. (Note that it might take some time for iCloud to determine the location of your devices.)
  • Select the device you’ve sold, and click the cross button next to it to untie it from your Apple ID. You should now see a confirmation alert. Click “Remove” to confirm.

Most trade-in companies won’t pay for iPhones with Activation Lock turned-on, since it might be possible that the device is stolen. You can choose any of the two methods above to turn-off Activation Lock, and prepare your iPhone for resale.

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  • Joshua Christie

    lol dfu mode it and dont need it

    • Gautam

      Good luck doing that remotely after you’ve sold the device :)

      • agty

        Hello all friends can any one hlep me my iphone 5gs stop on cloud id for activation i try the wrong pasword now in activation mode id required icloud this mobile i pic in way any person may be drop from his pocket when i open sim is close no any data i sarch so i worry about any person help abount or purchase from any amount plese
        contact with me ghumen56@gmail.com

        thanks all

    • Alan

      Did you even bother to read the article?

    • http://SaephanServices.com/ Kao

      On iOS7, even if you put it in DFU and restore it to a new firmware, you still can’t activate it until you sign in with the apple ID that it’s tied to. In theory, that’s how it works.

      • Bad Barbie

        #lies! I was able to do this. Don’t know how, but I DFU the phone (that was locked with the find my phone) and restored it by manually selecting the IPSW and whaalaah! Phone restored to out the box settings and it was from Verizon, currently running on Tmo.

        • Cris

          Please help me how can I do that ?

        • SuperBam

          Where did you download that particular ipsw?

        • Aj

          How

    • ranhalt

      I’ve already confirmed that if Activation Lock is working as it should, flashing the ROM through a DFU restore won’t remove it. This is a real issue. Useless people, like children, should be neither seen nor heard.

      • Bad Barbie

        #lies. I was able to restore a locked phone that I found to factory settings while on DFU. Selected the IPSW 7.0.2 and it worked.

        • http://SaephanServices.com/ Kao

          It looks like you’re the only person that didn’t get the prompt to actiavte ipad/iphone. I can confirm that I get that prompt after restoring the phone in DFU mode using Shift+Click and selecting the latest firmware.

        • Xerone

          It is almost impossible to get rid of this error (till now). iCloud
          stores the imei and serial no. of theiPhone. Once you get this
          error. it dosen’t matter you restore it or update it. Everytime when it
          goes for activation it will see the imei that either the device is
          stolen or lost. you cant get pass it unless you type the asked id and
          passward.

      • hamood

        how to pass this Activation Lock iphone

    • lockedddd

      DFU mode an Activation Locked phone and it’s still will be locked when you restore it.

      • Bad Barbie

        NOPE! and I can prove this. Should I make a video?

        • Vic Fabrice

          make a video please!

          • Bad Barbie

            As you all can see, the new upgrade handled that bug. I guess time was on my side!

          • Slaapman

            Make a video please! I have a blocked iPhone 5 which is not upgraded yet! Really need to unblock it.

        • Adrian Liggins

          Please make a video !!!!!

      • hamood

        Activation Lock

  • Maria mimskii

    My question is “IS there a way to get rid of the passcode, which is smthg very anoying – every time I swipe the phone it asks for this 4 digit passcode?
    Thanx

    • Joe

      If you go to settings general pass code you can change when it asks for your pass code.

      • Maria mimskii

        Thanx, but I do not want to change in, I want to access the phone without any passcode

        • Yoyo

          Just turn gereral Pass Code off then

          • Maria mimskii

            Done!
            Thanx

    • David Dickinson

      If you go to settings, general, pass code Just turn gereral Pass Code off,I hope that helps.

  • Strandled

    My question is “IS” there a way to suddenly not explode once you have already started to as long as you are sincere you don’t want to explode and haven’t ever opted for the all too increasingly sudden chicken surprise?

  • Nanzi

    my phone all of a sudden was deactiaved while i was texting. i tried to reactivate using my apple ID and it isnt allowing me to. its not saying incorrect id or password. just timing out. i logged onto my computer wiped my phone from find my iphone and then tried to restore it from itunes in DFU mode and it wouldnt take. just said unable to upload software! help!

    • Edewen

      Hey, have you found any solution ? I’ve got the same issue !

  • Robin

    My iphone had developer version installed through a friend of mine, who gave me the slot to install iOS7 beta. Today suddenly it started asking for activation. I have restored the iOS 7.0.2 using the DFU mode, and somehow it’s still linking to the same developer account and asking me to activate using developer Apple ID, which I obviously don’t have. Any help to bypass this would be appreciated.

    • darugl7

      same someone help

      • David Dickinson

        If you go to settings, general, pass code Just turn gereral Pass Code off,I hope that helps you.

    • bad luck

      same problem id or password……

      • David Dickinson

        If you go to settings, general, pass code Just turn gereral Pass Code off,I hope that helps OK?

    • http://rounak.me/ Rounak Jain
  • hamood

    help me Plz

  • hamood

    Activation Lock iphone

    4S

  • bad luck

    plz help me i purchased a second hand iphone 4s i make there my id but after 6 oct ios7 beta version expire now when i try to upgrade or downgrade iphone ask for previous person id i have contact with that person(may be in foreign) what i do i cant use my iphone without his id………….plz plz help me

    • odaeng

      have you resolve this? I also have same problem.. Just bought it yesterday T_T

  • kan

    stupid tip ever
    so what if they restore for some reason and can not access to the menu ?
    stupid

    • Gautam

      In case you missed it, you can still disable it from the iCloud website.

  • Simar Simran

    cant v activate iphone without entering that apple id and password

  • Setvn

    Crazzy !!.. Apple we dont if ickoud forget id/pss can’t turn off my iphone..

  • Stltigger

    I’ve tried to deregister my phone by turning off find my iPhone ( I keep getting message to try again), by trying to reset and erase content and by going to iCloud and selecting to erase and remove. None of these work. I’m starting to feel a little angry that I can’t trade in my phone.

  • unicorp

    FUBAR, we have about 2000 ipads in our org, so if someone returns it and doesnt want to cooperate , we’re stuck with a verry expensive brick? nice…. so i guess its time for microsoft tablets then….

  • ghost336

    How do I unlock the whole phone

  • ghost336

    I don’t no the password or I’d now wat

  • elena

    i dont hav an apple ID to activate my phone , i bought the iphone at amazon … how do i get threw it so i can use my phone again ?

    • Gautam

      You will need to contact the seller, and ask him/her to remotely disable Activation Lock. Check this post for more details:
      http://www.iphonehacks.com/2013/09/turn-off-activation-lock.html

      • Silviu

        I know that, but the seller died. Now what?

        • LMAO

          LMAO This Is Really A FK’ed Up Situation!!

          • BeRealHomie

            Lol hahaha

    • Silviu

      hello, did you solved your problem?

    • akee

      easy.. go to Apple store and throw the iphone through their window…

      • Lorenzo Schoovaerts

        I have the situation where the previous owner is too laze and unwilling to cooperate as she doesn’t remember her iCloud password and is too damn lazy to have it sent again to her mail account. Apple will not help me either. I swear if this remains unsolved that’s exactly what I will do: throw that iPhone through an Apple Store’s window and then sell every damn Apple gear I have. And it will be the last I’ll ever buy from those fukking retards!

  • Xerone

    It is almost impossible to get rid of this error (till now). iCloud stores the imei and serial no. of the iPad/iPhone. Once you get this error. it dosen’t matter you restore it or update it. Everytime when it goes for activation it will see the imei that either the device is stolen or lost. you cant get pass it unless you type the asked id and passward.

  • chicoooo

    What happens when a 5c is disabled and wont go away and yo swip it left and gives you emergancy calling?

    • kevv

      ??????

  • adrain

    really?

  • Silviu

    anyone found a sollution for this activation error?

  • ian

    hey bro

  • Silviu

    Apple playing with our money, with this activation lock feature.
    If a seller died, nobody can use his iPhone? even wife or kids?
    I asked it to apple but still will not help me even if I am in this situation.
    I think we should push in judgment, because is not fair to pay for a device and apple to not let you to use that device with their feature

    • akee

      why would you even buy an iphone????? only losers buy those!!!!

      • Lorenzo Schoovaerts

        Losers buy Android son.

    • Lorenzo Schoovaerts

      Apple wants the phone to be useless so they hope you’ll eventually buy a new one. I can tell it’s not gonna happen! Instead I’d rather buy an Android phone. See my reply below, that makes me a loser too hahaha :-) Ah just kidding guys.

  • Al228

    LMAO!!! You idiot scammer. GTFO of here. People, please ignore this douchebag. Let me guess…you designed iOS 7 and were the lead engineer and architect at Apple and created a loophole nobody knows about, not even Apple. Congrats dumbass lol

  • Anthony

    will a jailbreak get rid of this lock?

  • Mustafa Rashad

    dears , i bought used iPhone 5 with iOS 7 from a shop and i can’t get to the old owner , and i can’t delete the present iCloud account , any help !!

    • odaeng

      Have you resolved the problem? I also experiencing the same thing…

      • John L

        guys i can help u with the apple ID but about the password u would need to hack or crack.

        But for the Apple ID it would cost 40 dollars.

        So i would require ur IMEI or the serial # for the device and mail the details into appple7881@gmail.com

  • SincFullDUCK

    I have been restote my ophone and ots asking for icloud or APPLE id and i whached any video in youtube exmple like i dailling 112 or 911 and that voice thing dosentt work for me help me pliz

  • Alejandro Juan

    hey email me

  • John L

    guys i can help u with the apple ID but about the password u would need to hack or crack.

    But for the Apple ID it would cost 40 dollars.

    So i would require ur IMEI or the serial # for the device and mail the details into appple7881@gmail.com

  • http://letsunlockiphone5.com/ Sam Chise

    Unfortunately, at the moment, there are no services that you can use to remove iOS 7 activation lock. But with the appearing of the service to find ZIP code and SSN make me think that it will be possible removing of the iCloud lock soon

  • maverick

    Don’t send him money; period… he responds, sends you an IPSW that doesn’t work for shit, then promises another IPSW over and over and finally stops responding…

    • http://www.iphonehacks.com iPhoneHacks

      Thanks, we have removed the comment.

  • Razon

    I have got a iphone 5C. It required Activation code and password to unlock. I don’t have it. And I don’t know the original user too. Now, is it possible for me to use that phone?

  • M.K.A

    i did tried that but I got a message says that’s no devices found what should I do ?

  • M.K.A

    ACTUALLY I GOT AN IPHONE FROM MY WIFE AND WHEN I USED A SIM HERE IN MY COUNTRY PALESTINE IT USED TO SAY ACTIVATION REQUIERED SO I DONT KNOW HOW TO DO IT ? JAILBREAKING OR WHAT ? SHE EITHER DONT REMEMBER HER APPLE ID OR HER PASSWORD IF SHE USED IT OR NOT SOMEONE CAN HELP ?

    • Gautam

      No, there is no way to bypass Activation Lock. You can always retrieve the Apple ID or password from here:
      https://iforgot.apple.com

  • Abdalla Mohamed

    any help for this problem?

  • Malik

    When seller unlocks remotely, how is apple able to unlock the device when the phone isn’t connected to the network? Does the iphone have to be on wifi or something?