Getting Activation Error? Here’s How to Fix it

ios-7-logoWe’re seeing a number of our readers reporting activation error, it is most probably because you had installed iOS 7 beta 6, which expires on October 6, which means it has probably expired or will shortly expiry depending on your timezone.

To fix the activation error you need to update your iOS device to iOS 7.0.2, which is the latest iOS software update. 

Please note it is not possible to downgrade back to iOS 6.1.3 or iOS 6.1.4 as Apple has stopped signing the firmware file (except if you’ve an iPhone 4).

Here are some simple instructions to fix the activation error:

Update to iTunes 11.1:

Before we start, ensure that you have iTunes 11.1 installed on your computer. You can download it from here or Click on iTunes in the menu bar and then click  on “Check for updates.” This is a mandatory step as iTunes 11.1 adds support for iOS 7, so please do not skip it.

Back up your device:

If you’re still able to access your device, then it is a good idea to back up your device using iTunes or iCloud.

Update to iOS 7:

Once iTunes is all squared away, it’s time to turn your attention to your iOS device and follow these instructions.

  • Connect your iOS device to your computer using an USB cable. Wait for iTunes to open and connect to your device.
  • Click on device button to the left of the iTunes Store button in the top right corner in iTunes.
  • Download the iOS 7.0.2 firmware file using the links provided below, then hold down on the option key (Mac) or the shift key (Windows) and click the “Check for Update” button in the Summary pane. Browse to the .ipsw file you had downloaded earlier and select it. Alternatively, click on the “Check for Update” directly without using holding down on the Option key or the Shift key. It will download the iOS 7.0.2 software update and update your device to iOS 7.0.2. Note: If you need help in identify which iOS firmware file to download based on your iPhone’s model number, check this link and for iPad check this link. After you have figured out which iOS firmware file to download, click on the appropriate link below to download the file.
iPad2(Wi-Fi) (iPad2,1) 7.0.2 (11A501)
iPad2(AT&T) (iPad2,2) 7.0.2 (11A501)
iPad2(Verizon) (iPad2,3) 7.0.2 (11A501)
iPad2,4 (iPad2,4) 7.0.2 (11A501)
iPad2,5 (iPad2,5) 7.0.2 (11A501)
iPad2,6 (iPad2,6) 7.0.2 (11A501)
iPad2,7 (iPad2,7) 7.0.2 (11A501)
iPad3,1 (iPad3,1) 7.0.2 (11A501)
iPad3,2 (iPad3,2) 7.0.2 (11A501)
iPad3,3 (iPad3,3) 7.0.2 (11A501)
iPad3,4 (iPad3,4) 7.0.2 (11A501)
iPad3,5 (iPad3,5) 7.0.2 (11A501)
iPad3,6 (iPad3,6) 7.0.2 (11A501)
iPhone4 (iPhone3,1) 7.0.2 (11A501)
iPhone3,2 (iPhone3,2) 7.0.2 (11A501)
iPhone4(Verizon) (iPhone3,3) 7.0.2 (11A501)
iPhone4S (iPhone4,1) 7.0.2 (11A501)
iPhone5,1 (iPhone5,1) 7.0.2 (11A501)
iPhone5,2 (iPhone5,2) 7.0.2 (11A501)
iPhone5,3 (iPhone5,3) 7.0.2 (11A501)
iPhone5,4 (iPhone5,4) 7.0.2 (11A501)
iPhone6,1 (iPhone6,1) 7.0.2 (11A501)
iPhone6,2 (iPhone6,2) 7.0.2 (11A501)
iPodTouch(5G) (iPod5,1) 7.0.2 (11A501)

itunes-ios7b

  • Do not disconnect your device until the update has finished.
  • If necessary, restore your device from the previous backup and sync with iTunes.

That’s it. Your iOS device should be successfully updated to iOS 7.0.2 and you should no longer get the activation error.

Let me know how it goes and feel free to leave a comment if you’ve any issues.

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  • Felipe

    the itunes say that is no upgrade for this version (7.0 BETA)

    • Gautam

      Download the iOS 7.0.2 firmware file using the links provided above, then hold down on the option key (Mac) or the shift key (Windows) and click the “Check for Update” button in the Summary pane. Browse to the .ipsw file you had downloaded earlier and select it.

      • Felipe

        Which file shoul i download? i have Iphone 5 model A1429

      • Ramon

        i tried that but when I download the file there is no .ipsw file there

      • Ibrahim Dhilawala

        HI Gautam,
        I have downloaded the firmware on windows pc using IE, but the file was downloaded as .zip file (is it suppose to be like this?)
        I have both zipped and unzip folder. but i when i try to perfor check for update using shift key i am unable to select the zip nor the unzip files.(as there is no ipsw file in unzip folder).
        Can you please help me!!

        • Gautam

          rename the .zip to .ipsw or use Firefox or Chrome to download the file again.

    • ks

      Yes, me too. Also, my iPhone 5 is A1429, which version should I download? Thanks!

      • Gautam
        • ks

          YES. Thanks.
          the itunes say that is no upgrade for this version (7.0 BETA)

          should I still hold down shift keyand then “Check for Update” to update it? will it remove my data on the phone?

          • Gautam

            If you use the Check for Update option it should not remove the data.

            If you’re still able to access your device then it is a good idea to backup your device, so in the worst case you can restore from the latest backup.

          • Franky

            As I go to back up my phone, since it is locked due to the expiration of the beta, it says it is unavailable to back up so does that mean I have no hope of keeping my data? ):

          • Guest

            Same here! Will i lose all my data since the last time i backed up? Is there any way to go about this without losing that data?!

          • Gautam

            If you use the method described here it will allow you to update to iOS 7.0.2 without losing your data.

          • johannesstromme

            TO ANYONE WHO IS AFRAID OF LOSING THEIR DATA:

            I just followed Gautams advice here, and it worked like a charm! All my data is still intact!

            Just hold down the alt/option key when you click Check for Update, and none of your data should be erased :-)

            Thanks man!

          • Gautam

            That’s awesome!

  • hector

    it says that ios 7 is updated but doesnt work. help!

    • Gautam

      Follow the instructions.

      Download the iOS 7.0.2 firmware file using the links provided above, then hold down on the option key (Mac) or the shift key (Windows) and click the “Check for Update” button in the Summary pane. Browse to the .ipsw file you had downloaded earlier and select it.

      • Djas

        how do i know which one for my iphone 5?

      • Djas

        Can you help me? thank you

      • Djas

        Gautam you did it and it work?

      • JDogg

        getting iphone software update server could not be contacted..

      • Samantha Berrones

        how long would it take to update??

      • Ashu

        Worked for me………..thanks guys!!

  • Danae

    My beta must have run out this morning so i’ve been stuck with an activation screen until I drove home and now iTunes is not recognizing my phone when I plug it in (even though up pops a message on my activation screen that asks me whether i trust the computer, so clearly the phone recognizes the computer and it is charging) – so I can’t restore or update! Argh, driving me mental!

    • dkz

      Same problem here! Itunes keeps sayinig that I have to allow the connection on the iPhone but the option to trust the computer doesnt appear on that activation screen. I dont have any idea on what I could do X__X god!

    • bcsc

      Android will fix this. Download 4.3 from XDA-dexelopers .com and flash it via custom recovery. Wait you cant even change themes….disregard any control you think you have over your system and just move on with a crippIed life.

      • Brad

        Disregard any control you think you have over other people’s opinions on what works for them and just move on with a crippled sense of superiority.

        • Lady Penelope

          Pot, kettle and black. I found this the last straw with the Appletard system of updating and I, for one, am just grateful to have escaped the clutches of my Apple Overlords. Amusing to see you defending them in the face of the problems of hundreds of IT savvy people. I look forward to browsing many similar threads in the years to come.

          • daveinpublic

            I had an android phone before this iPhone, and I had a bunch of problems with it. I, like you, said I wasn’t going to deal with this anymore. I guess you can’t find a phone that doesn’t have problems.

    • Gautam

      Update your iTunes to iTunes 11.1.

      • Robert

        That did not help at all. On Itunes 11.1.1

        • Gautam

          What is the issue that you’re facing?

          • Robert

            I have everything up to date, and my actual phone says “activation required” and all, but my itunes nor my computer will recognize the iphone as being plugged in. This was not a problem before the activation errors. Itunes up to date, was on beta 6, and I have tried everything, from putting it into restore mode, to reinstalling itunes. Stuck with no phone right now.

          • Gautam

            If iTunes is not recognizing your iPhone then you may have to perform a recovery mode-restore. The only problem is you will end up losing all the data if you haven’t backed it up regularly.

            Check this link on how to do it:
            http://www.iphonehacks.com/put-iphone-recovery-mode

            Before you do that, you could try it on another computer.

          • mavi

            Go to itunes and by pressing alt key click on “check for updates”

        • Brett

          Put your phone into recovery mode (power off completely, hold down the home button and plug it into your computer)
          this will allow you to restore as a new phone or from an existing backup.

  • si

    omg can someone help me im having an activation error its saying my email is unable to unlock my iphone

  • Logan

    I’m downloading iOS 7.0.2 to my computer right now but my iTunes won’t recognize my phone! What do I do?!

    • Gautam

      Have you updated to iTunes 11.1?

      • moon

        yes
        still wont recognize

    • Danae

      SAME. Updated itunes, restarted phone and itunes…

  • m

    read the article.. follow instructions.. just update to 7.0.2

    • Logan

      Did it work for you?

      • m

        i wish id seen this before i did mine.. i had to restore to 7.0 official and restore my stuff from a backup made 2 months ago…so i lost a bunch of stuff..THIS way seems easier

  • kim

    are these links beta versions or real apple versions of ios7?

    • Gautam

      There was no beta for iOS 7.0.2, so these are links to the public release.

  • Felipe

    somobody found something?

  • chinaberry17

    I downloaded the new ios 7 version from iTunes directly but when I try to restore or back up my phone I am getting a message that says I need to turn off the Find my iPhone feature. How? I can’t get into my phone at all because it’s stuck on the activation required for developers screen.

    Thanks in advance for all help and suggestions.

  • jd

    Hi, I have an iPad 3rd Gen wifi (A1416) but can’t work out which firmware to download from above. Can you please help me out? Thanks in advance!

  • Cole Clair

    i have an A1428 model iphone which link should i use

  • Kylee

    We tried to update to that new software and it didn’t work so now whenever we try to hold the home key and the on key it says to connect to itunes. The only option we have is to restore the phone. We tried holding the option button and restoring it with this software, but it shows error. PLEASE HELP US WE CANT EVEN TURN ON OUR PHONE!!! (We get Error 14)

    • Felipe

      im trying this, maybe can help

      1. Turn off your iPhone.
      2. Plug in the USB cord to your computer, but not to your iPhone.
      3. Hold down the home button on your iPhone, and while holding it, plug your iPhone into the USB cord. The apple symbol should appear, and after a few seconds, the “Plug into iTunes” logo should appear. You can let go of the home button now.
      4. iTunes will now ask your to restore your iPhone. Upon clicking OK, your iPhone should automatically update/restore to iOS7.2

      • Kylee

        That did not work for us :(

        • Danae

          THANKYOU felipe that worked for me now itunes can see my phone! restoring now

        • Rae Kun

          i had a same problem but it worked for me

          try several times it may work

      • Gautam

        This puts your device in recovery mode, which is a longer process. You should use the Check for updates option first, so it doesn’t take that much time.

  • Djas

    how do i know which one to download for my iphone 5?

  • Karina

    I’ve got an iPhone 4s; is there a way to get my phone back without losing all my data and restoing?

  • Djas

    Do you need Find my iphone off?

    • chinaberry17

      YESSS! I even tried to just uninstall the app from itunes while my phone is connected. Turned it off on icloud as well. iTunes just keeps telling me I need to turn off the feature on my phone itself which I cant at the moment stuck on the activator error developers screen

  • Gopiein

    Facing activation error and now I am restoring IPhone from recovery mode to 7.0.2. I am not sure whether it is safe/will work. Has anyone done this before? Please help.

    • Djas

      How do you know with 7.0.2 you need

      • Gopiein

        When I connected through recovery mode, and selected restore my phone, ITunes gave me the version for restoring which was 7.0.2, currently it is downloading from ITunes.
        Previously I had been trying to restore it manually to 6.1.4 , but error 3194 stopped me.

        • Gopiein

          It worked!! The IOS 7.0.2 is restored in recovery mode

  • Djas

    Moon tell me what you get

  • Djas

    Moon tell me what you get

    • moon

      it has the activation error. but itunes wont recognize my phone

  • KyleDiaz

    Hey. My phone got the activation error and now I can’t access anything. Would you happen to know a way to back it up? I’m an artist and I write all my lyrics in my notes and would at least like to recover those if anything. Please and thank you for the help!

  • moon

    itunes wont recognize my phone. help!

  • jon

    I think For CDMA iphone 5 , use iphone 2

  • JDogg

    Haha cool, I figured this out on my own today when my sisters came to me; and I was like.. Updating to ios 7.0.2 will probably help get rid of the activation error.. Sadly my other sisters phone got an error in the process and stuck in recovery! But managed to get it out.. Scared to try again though o_o

    • chinaberry17

      KS, when you say stuck in recovery, what do you mean exactly?My phone has been in “restore in progress” mode for more than 5 minutes and I do not see any indication of progress. How long did a restore from your last back up take you or your sister. Is this where she got stuck?

      • Gautam

        Don’t worry it takes time, so be patient.

        • chinaberry17

          It says TWO HOURS!!!! ARRRGGGH
          I’m stuck about 40 minutes away from home, I do not like driving without a cell in case of an emergency. I got off work two hours ago and been sitting in the breakroom doing this ever since…..

      • JDogg

        Yeah, takes a while probably like.. 10-20min..

        • chinaberry17

          Omg, now it says 5 hours. wth?

  • Praveen Kumar Gogula

    Same issue, for A1428 devise which version i need to download.

    I downloaded “iPhone5,3 (iPhone5,3)” but of no use, getting incompatible error

  • Martin Landry

    yeah witch version i need for a a1428 model helppppp

  • Isaac Lay

    Which file should I use for an iPad Mini?

  • keenan

    what version for A1428 model??!

  • chinaberry17

    OKAY
    I guess I should have considered RESTARTING iTunes once it was done doing the iOs 7.2 update. LOL It worked, finally. No more developer error message. Thank you guys!

    • Djas

      can you help me?

    • Martin Landry

      how did you do this !!!! helpppp please!!

  • moon

    help, itune wont recognize my phone

    • Gautam

      Have you updated it to iTunes 11.1. What error are you getting?

      • Djas

        I have itunes 11.1 now what do i do

        • Gautam

          Follow the instructions above. Are you getting an error?

        • Djas

          the iphone thing is taken really long!!!!!!!!!

      • moon

        yes. activation error and itunes wont recognicze

    • Danae

      Plug the USB cord into the computer, plug it into your phone while holding the home button…

      • moon

        still nothin

  • Djas

    chinaberry can you help me please

  • MZ

    IT WORKS! THANK YOU!

    FOLLOW INSTRUCTIONS EXACTLY AS THEY SAY AND IT WILL WORK GUYS.

    • Djas

      Help me please

    • Gautam

      Great, thanks for confirming.

  • southbounder

    hi 2 all.
    I´m from Germany, and i had the same problem.
    Thanks to Gautam….!

    With his description it was possible to solve the problem!
    It took at least 4 hours…but now i’m lucky

    • Djas

      Help me i been 4 hours looking for an answer

      • southbounder

        where is the exact problem?

    • Felipe

      which description?

      • southbounder

        sorry…it’s almost 6 am in germany….i ment “explanation”

    • Gautam

      Glad, I could help.

      • southbounder

        actually it is quite easy…

  • Roym

    ive downloaded it but when I try to update it, iTunes cant find the ispw file inside the file I downloaded help plz!

    • Gautam

      If you’re downloading the firmware file using Safari then ensure that auto unzip feature is disabled or use Chrome or Firefox.

    • Manny

      did you unzip the file?

      • Manny

        double click it

        • tony

          I’m having the same issue, but I cannot seem to locate the ispw file

          • tony

            as Gautam states below, you need to download in firefox,

      • Manuel

        Hi, why is that when I unzip the download it comes out as a folder and I cant choose it?

  • E

    I have no cellular signal as it was disabled by the activation issue. iTunes is asking for me to disable iCloud in order to proceed. Since i have no connection and cant unlock the phone, I am not sure what to do. Has anyone gotten past the FindMyIphone error?

    • Gautam

      The solution mentioned here is to fix it.

  • Djas

    what is the option key?

    • Gautam

      If you’re using a Mac, you should see the Option/Alt key on your Keyboard. Or it’s the Shift key on Windows.

      • Djas

        mac is it alt key next to command?

        • Gautam

          Look for Option or Alt key.

      • Martin Landry

        on the macbook air its the alt key

  • joe

    iphone 4s with ios 7 beta 6 user here. i tried to update with the ipsw file, but it said “cannot update error 3004″ help?

  • Martin Landry

    thanks GAUTAM

    • Gautam

      Welcome :)

  • Djas

    working!

  • Alex

    works like a charm and did not lose anything like messages, photos, contact.

    thank you

    • Gautam

      Great!

    • Sasha

      Wow great! How??? I thought it’d be automatically restored if you’re installing new ios??

  • MZ

    If you click “Update” on iTunes it won’t work most likely. DOWNLOAD the ipsw from links above then click “option” and “check for updates” and then choose the downloaded file and it will update successfully. Activation will WORK then.

  • Martin Landry

    so the next update will work fine ???

    • Gautam

      Yes, this is the public release.

      • Martin Landry

        nice thanks a lot !!!

        • Gautam

          Always welcome :)

  • Gori

    followed your instructions… however itunes then says that the software is incompatible with my phone. I downloaded your first option for iphone5 ios 7.0.2. it take 30 mins to download the software so i dont want to try all of them

  • Charlie

    Can you disable Find My iPhone from the computer? I can’t get into my phone to turn it off and I don’t know what to do!

    • Djas

      Disable it by going to icloud

      • charlie

        I did! But it still says i have to turn it off

        • chinaberry17

          KS, i had the same EXACT ISSUE Completely restart your pc/laptop and everything and “uninstall” the find my iphone app by clicking on your phone, then going to apps, and hitting uninstall. Then restart everything

          • Charlie

            I’ll try it! Thanks!

          • james correia

            Go into DFU mode. Turn off the phone. Connect it to the computer. Then press the power button and home button continuously for 10 seconds, after the 10 seconds release the power button but maintain the home button pressed until itunes says that it found the phone in recovery. Hope it helps, regards

          • Ray Champagne

            Lifesaver! Thank you.

          • Danielle

            how long should it take

    • Gautam

      You can disable it from iCloud.com.

      Check this link for more details:
      http://www.iphonehacks.com/2013/09/turn-off-activation-lock.html

    • Razak

      If you follow everything step by step, you wouldn’t have to turn anything off. Its a straightforward thing.

  • Cindy

    THANK YOU IT WORKED ^^

  • mattmyers96

    when i go to shift click on check for updates, the iphone5 firmware won’t show up as a choice

    • MZ

      You should get the “file manager” box and then you should choose the location where you downloaded it.

  • MZ

    When you download the .ipsw – make sure you download the RIGHT one for your phone. If it fails to update then maybe you’re downloading the one for the wrong model.

    • bcsc

      Wait, what? Are you describing fragmentation in it’s finest? 3 devices and you cant even figure out which firmware is for yours???

      • notbcsc

        I find myself questioning your sexual orientation bcsc. If you don’t like iPhones then go home faggot

        • bcsc

          Typical it has to turn to name calling .

        • Andrew

          wow some little kid needs a beat down with using those types of names.

  • dbn

    Gautam…how about ipad mini??

  • Djas

    IT WORKED!!!!!!!!!!

  • Sarah

    will it fix if I just buy the developer thing?

    • Gautam

      No, as iOS 7 beta 6 has expired, so buying the developer account won’t fix the issue.

      You will have to update to iOS 7.0.2 public release.

  • matt

    activation message is asking for apple id details and says server is temporarily unavailable?! should this way still work for me?

  • Semaj

    IT WORKED!!! Thanks so much!!!

    • Felipe

      what u did? u have your iphone back?

  • keady8

    the software downloaded as a WinRAR file, help?

    • MZ

      Non of these files are Winrar.

    • ramon

      The same happened to me. Go on command prompt and rename the file to .ipsw

  • eric

    when i try to do the update it says that the software update server could not be contacted

    • MZ

      you have to download one of the files above and manually update. just clicking “update” won’t work.

  • pissed iphone user

    thank you so much for posting the .ipsw links!

  • Djas

    Thank you so much

  • taylorr

    i did all the steps and when its extracting software it says “iphone could not be updated. An unknown error has occured (3004)” any ideas?

    • MZ

      which model phone you have? check the back of your phone – it starts with A1…

  • Alex

    which one is for the iPad mini?

    • Djas

      give me the reference behind the ipad

    • Alex

      A1432

  • Djas

    I got a question will these happen again?

    • Martin Landry

      no

      • Djas

        So i would never get the error?

        • Martin Landry

          nope

  • Jade

    If you download the firmware and install it on your phone… Would you lose anything?

    • MZ

      No. All data will be preserved.

      • Jade

        What about pictures?

        • Gautam

          If you use the update option it will save photos too. Worst case you can restore from the backup if you hit any issues.

          • Jade

            Ok.. Thank You! I’m asking because I’m downloading it for my 4s and its like a restore… I’m kinda lost anyways =/

          • Gautam

            If you had taken a backup, you should be able to restore from it.

    • Ultimania

      IN SAFE MODE or UDF mode, it works but you lose everything!

  • ultimania

    how do you do it without wiping everything? It gets stuck and gives error 3194!

    • Gautam

      It is because you have entries to Apple.com in your etc host file. Remove them and it should fix the issue.

      • Scott Arthurs

        how do you do this, i am getting the same error thanks!

        • Gautam

          Are you on a Mac or PC?

      • Ultimania

        THIS FIXES THE ISSUE!

        REMOVE HOSTFILE ENTRY! THANKSSS!!!!

    • Joel

      same here! “The iPhone could not be updated. An unknown error occured (3194).”

  • Lindsey Champagne

    anyone having trouble accessing the itunes store in itunes? i click on it, and it has been loading for about 15 minutes…

  • CameronP

    How do I get around findmyiphone in iCloud?

  • joe

    iphone 4s with ios 7 beta 6 user here. i tried to update with the ipsw file, but it said “cannot update error 3004″ help?

    my model is a1387

    • Gautam

      Have you updated to iTunes 11.1?

      • joe

        yup, i even reinstalled itunes

        • Gautam

          Did you try this:
          Download the iOS 7.0.2 firmware file using the links provided below, then hold down on the option key (Mac) or the shift key (Windows) and click the “Check for Update” button in the Summary pane. Browse to the .ipsw file you had downloaded earlier and select it.

          • joe

            yes, i shift+click and manually click the ipsw file and once i did that, i tunes started “extracting files” then suddenly says the error 3004

          • Gautam

            It could be a local issue. Try restarting your computer or try using another computer or clearing DNS cache.

          • dbn

            is there any update for Ipad mini A1432…

      • Jade

        I already have that 11.1… But my phone has the iOS7 before it actually came out… Do I need to downgrade it or just download the one on the link???

    • taylorr

      i got the same problem

      • Jade

        Same here

  • iphone user

    ipad mini a1432 which one do i download ? and iphone A1332

  • pissed iphone user

    easiest way to do this is to download the .ipsw and use that to update the phone. i had no problems

  • jimmy

    How come after I download the file for my iphone 5 and press shift then check for update, I can’ find the file? I can only find it when I go to my file cabinet

    • MZ

      move the file to your desktop or something and then look for it again

      • jimmy

        I did that, and tried renaming it, still can find it. Is it supposed to look like a file with a zipper on it?

        • Gautam

          Just redownload it using Chrome or Firefox.

  • HELP!!!

    Does it need to be backed up after updating to 7.0.2 or will it return to the old iphone with the same recent messages?

    • MZ

      it goes back to normal without having to restore/back up.

      • HELP!!!

        Thank you very very much! So that means a backup is not required and I can just proceed to update my phone from iOS7 Beta 6 to iOS 7.0.2?

  • Sirius

    My iPhone cannot be backed up anymore, would updating the firmware erase all current data in the iPhone? Thanks

    • HELP!!!

      Same problem here.

    • Ultimania

      If you upgrade using 7.0.2, it will preserve all your data.

  • E

    Someone PLEASE post specifics around iCloud issue. I have downloaded proper IPSW files and tried the respire – giving a 3004 error. I am still receiving an error regarding needing to disable “Findmyiphone”. I have logged into iCloud, deleted the iphone although it shows the device as offline.

    I cloud shows an account that was registered that is not mine, I have never created, and never send. I have been the only owner of this device.

    I am stuck and need major help. If I can get past iCloud, I should be good.

  • ben

    when i press shift +check for update it doesnt open up a window it just says iphone is up to date

  • Woods

    Still has the same problem for me! Help?

  • Arantxa Carmona

    I have an iPhone 4S and worked perfectly… THANK YOU SO MUCH!!!!!

  • Christina

    Thank you so much for this info! My husband leaves on business in 2 hrs and I was desperate to find a fix for his phone before he left! Thank you, thank you, thank you!

  • Dalton Pastucha

    please help, the ipsw is downloading as a zip

  • Dalton Pastucha

    please help, the ipsw is downloading as a zip :(

  • iphone user

    ipad mini a1432 which one do i download ? and iphone A1332?

  • andre

    when i updated it to 7.0.2 it tells me to put the apple id i used to set it up and i do and it still doesnt work

  • john

    now it says no service and searching…?

  • Isyss

    I appreciate the very detailed instructions. It worked like it said it would, which is a relief since I was in complete panic cause I was unable to use it for about 8hrs until this tutorial! Thanks again

    • Gautam

      Glad it helped.

  • Gioconda

    Which file should I download? i have iPhone 5 model A1428

    • Anne

      iPhone 5,1

  • Sam

    I downloaded the correct restore ipsw on my Mac however after installing, the same error appears “The iPhone could not be updated. This device isn’t eligible for the requested build.” So what’s the solution now???

    • Sam

      Can you please help…?

      • Gautam

        You need to upgrade your iTunes to 11.1.

  • CameronP

    I still cannot turn off find my iphone?? i try to do it through

  • jon

    which one is for the sprint iphone 5???

  • Jade

    I already have that 11.1… But my phone has the iOS7 before it actually
    came out… Do I need to downgrade it or just download the one on the
    link???

    • Gautam

      Follow the instructions mentioned here.

    • Djas

      i had the same problem but i fix it

  • Gina

    this saved MY LIFE!!!! thank you !!!

  • abby

    which file should i download, i have iphone 5 model A1429 please helpppppp

  • Sam

    I downloaded the correct restore ipsw on my Mac however after
    installing, the same error appears “The iPhone could not be updated.
    This device isn’t eligible for the requested build.” So what’s the
    solution now???

    • Djas

      do you have itunes 11.1

      • Sam

        Yeah I updated it already…I followed all steps as well..

        • Djas

          ok, what is your problem?

          • Sam

            I just mentioned it. I downloaded the correct ipsw, updated my itunes, however after it says “extracting software” on itunes (while my iphone is plugged in), the pop-up screen appears saying “The iPhone could not be updated.
            This device isn’t eligible for the requested build.”

          • Manny

            figured how to bypass that! finally my phone works!!! i posted it on how to do it

  • FC

    Thanks for your help. It worked perfectly.

  • Dirty

    Gautam is the man!!! Thanks so much!

  • John Milly

    Which firmware above is for iPad model A1458, thanks!

  • Katy

    I have A1349 what do I use

  • keady

    IF ANYONE’S IPSW IS DOWLOADING AS A WINRAR FILE MAKE SURE YOU ARE AREN’T USING INTERNET EXPLORER. USE GOOGLE CHROME/FIREFOX

  • reii

    which one for ipad mini A1432?

  • BIGGIE

    DID IT WORK FOR IPHONE 4S ANYONE

    • Sam

      Nope

      • BIGGIE

        WHAT DID IT SAY

        • Sam

          “The iPhone could not be updated.
          This device isn’t eligible for the requested build.”

          • Gautam

            Update to iTunes 11.1.

          • Manny

            i figured it out!!!!!!! bwahahahhaahaahah click on where it says more info and it tells you how you can change your settings on the terminal

  • bob

    You sir, are a god.

  • ashley hood

    i downloaded the version appropriate for iphone 5 model a1429 but i am still getting the error 3004 when i press shift and click on update software. i have the most recent version of itunes too.

  • Manny

    so i finally downloaded the file and was installing it but got the error message “this device isn’t eligible for the requested build” help please i do have the latest itunes as well

    • Sam

      Same issue over here…

      • Manny

        did you see my post on how to bypass that??? cuz i finally got mine to work!

    • Manny

      i have the A1429 so i downloaded the iphone 5,2

    • Gautam

      You should update iTunes to 11.1.

      • Manny

        i did already

  • Ahmed

    I’m also having that Activation Error.But when i want to Bakeup my phone through iTunes it doesnt works.

    • HAMAROY

      Try This to Solve The Activation Issue :) ..

      1. TURN OFF IPHONE
      2. CONNECT IPHONE TO ITUNES
      3. HOLD THE POWER AND HOME BUTTON & kEEP HOLDING THEM WHILE THE DEVICE GET RESTARTED!
      4. LET GO OF POWER BUTTON AND CONTINUE TO HOLD HOME BUTTION
      5. YOUR IPHONE WILL MANUALLY BE IN RESTORE MODE AND ITUNES WILL ASK TO UPDATE YOU TO 7.0.2… CLICK OK.

      I HOPE YOU ALL GET YOUR IPHONES FIXED..

      Y36EEK EL3AFYA ;)

  • adam

    im so lost.. so i just have to download the correct ipsw, hold down option key, then choose the ipsw i just downloaded? It wont let me backup my phone cause its deactivated now. so will it erase my data if I use the check for update option?

    • Guest

      If anyone knows the answer to this, some advice would be greatly appreciated!

    • johannesstromme

      Gautam saved my day! Just hold down the alt/option key when you click Check for Update, and none of your data should be erased :-) I just did and it worked like a charm!

  • JAck

    I have an iphone 4 and downloaded the 3, 1 link, I’ve downloaded and updated my itunes, I’ve read all the comments, but still whenever I follow these steps it says “iphone is not eligible for the suggested build”. HOW DO I FIX THIS, PLEASE

    • Sam

      Same issue over here…clearly the mod did not look at the commentators who have the same issue…

      • Manny

        hey i figured it out! when you get that error message click on more info and it will pop up the internet on how to fix it on terminal make sure you follow it step by step and match the example exactly how it appears!

    • Gautam

      You should update to iTunes 11.1.

  • mike

    there is no Ipsw fil only dmg

    • Gautam

      If you’re downloading the firmware file using Safari then ensure that auto unzip feature is disabled or use Chrome or Firefox.

  • Criandedo

    We followed instructions step by step for iPad2 and it worked. Thank you.

  • Nhimbibu

    having headache with ios7 Beta :((

  • Darryl Adams

    which one is for the ipad mini???

    • Gautam

      Let me know what is the model number. You should find it at the back.

      • Darryl Adams

        a1432

      • Darryl Adams

        A1432

      • Darryl Adams

        A1432

  • rick

    ive tried to download the correct ipsw but at the last second it says it was unable to complete? any ideas?

  • ashley

    i followed all instructions. i have an iphone 5 model A1429. when i try to update the software it gives me the error 3004. i’ve been trying to fix my phone for about 4 hours now. PLEASE HELP

  • E

    Gutnam = mastermind. All up and running. Anyone that is getting the “Find My iPhone error” can ignore. If you follow the prompts to just install the new ispw file, you wont even have to do this step

    • ashley

      please help me im so stuck. i keep getting the 3004 error when trying to update the software.

    • Gautam

      Thanks :)

      • Daniel W

        I´ve downloaded the corretct file, but while update i cant find the file thats been downloaded. What´s the problem with that? Couldnt see any answers about it. I have the A1429 model, and downloaded 5.2 for iPhone 5.

  • eaziee

    did anyone lose everything?

    • Gautam

      If you follow this method you shouldn’t lose data. If you use the restore method you will, but you can restore from backup if you had backed up the data.

  • xinyong

    It works by following the steps! Thanks Gautam

  • Barry

    what is the solution for “iphone is not eligible for the suggested build”???

    • Manny

      hey i had this same problem and after so much research i figured it out! when you do the update holding the option then update, you are gonna get that window that gives you the error. click on more info and follow the steps on how to change the settings on terminal. you have to do exactly what it says and on the example window it gives you make sure your settings are exactly the same as well. if you do its gonna work trust me!

  • CameronP

    This website and Gautam helped me fix it!!!!!!!!!!! and it will never happen again right??

  • please help

    which one for ipad mini 1432

  • Joe

    I have been trying this for a while and it gets stuck on the preparing iphone for software update for a while

  • Joe

    How long did it take everyone to do this?

    • CameronP

      It took me about an hour and a half. Just make sure you downloaded the right ispw file. For sprint iphone 5 I downloaded iphone 5,2 and it worked great.

  • r

    my iphone keeps saying “itunes could not backup the iphone because session could not be started.” what do i do?

  • Mike_N_Ike_Papi

    Update worked! Out of “Activation Required” mode, took a few minutes for my service to restore, but it did the trick, thanks! Another note: When the iPhone finishes the initial update and starts taking you through the setup, it will still say “Activation Required”, but by the end of the setup it will be fine. Thanks again!

  • adam

    i can confirm that if you follow the steps above exactly, then it will work! thank you for the tutorial!

  • CameronP

    Everyone follow the steps to the T and you will find that it is much easier. Just make sure you download the right file for your device. Also, if you have trouble with the findmyiphone… ignore it or shut it off through iCloud.

  • Amanda

    Word of advice to all, as long as you follow the directions, it works! I spent 3 hours trying to find something to help me with this problem and this was by far the best source!

    • CameronP

      2nd that!

  • moon

    itunes still wont recognize me phone PLEASE HELP. ive uninstalled and reinstalled itunes and nothin

    • CameronP

      What device are you trying to activate? Have you downloaded the proper ispw file?

      • monica

        iphone 5. yes…now my phone wont even turn on. please help

  • adam

    also if anyones getting the error”suggested build isnt for iphone” or whatever, then its because the ipsw you downloaded is for a different device and you need to download the correct one.

    • Mike

      I downloaded the correct ipsw but it still gave me that error?

    • Manny

      thats not why because i did get all the correct files and got the latest itunes as well i had to change some settings on terminal and it bypassed it and now it works!

      • Mike

        Can you PLEASE tell me how you did this?!?! Desperately waiting…

        • Manny

          when you click on the update and that window pops up, click on more info and its gonna open a window on the internet of solutions. follow the one that changes your settings on terminal. follow EXACTLY HOW IT SAYS, then on the example it shows just match exactly on yours then save and close then restart your computer and try updating and it will work. trust me it took me a while but now my phone finally works!

          • Mike

            How do you save on the terminal?

          • Manny

            it tells you i think it was command “o” just read and it says how

          • Mike

            So after you restarted your computer and re-opened iTunes to update the software it worked?

          • Manny

            yea and tried it one more time to update it did! that stupid window didnt pop up and it went through the whole process! in terminal i deleted some stuff and added the right numbers and saved

          • Mike

            Where did you find the “right numbers” that you added?

          • Manny

            on the pop up window. it has a picture of an example how they have it on terminal. so i typed it exactly how that window had it and removed one line and saved

          • Mike

            So I did exactly what you said but I’m just having a hard time saving it..command o just opens another window..as if I’m opening a document or something..I don’t know how to save :(

          • Mike

            Manny, I had to come back to say THANK YOU. It finally worked with your advice! :D

          • Emanuel Sarabia

            told you man! and youre welcome i had to let people know how i finally fixed it!

  • teru

    thank you so much! You saved my iPhone!

  • KBallowe

    Thank you so much, Gautam! You are a lifesaver!

  • Barack

    File Downloaded on Windows with IE. However after SHIFT and click on Check For Update, the .ipsw doesn’t show up. No dropdown options for file name. Both the file and window are .ipsw, so why isn’t the file recognized? Mhmmmmm.

  • moon

    my phone wont turn on anymore. and wont connect to itunes. any one have any suggestiong?

  • hao

    is it possible to just dnwload the upgrade from 7.0 to 7.02 which is only 20mb? internet kinda slow here and in urgent to use phone,,,

    • hao

      anyone?

      • Gautam

        If the OTA is available then it means you are on iOS 7 GM or iOS 7 public release. You can always update to iOS 7.0.2 using the over-the-air update, but you should hit the expiry/activation issue.

  • Illy

    IT WORKED THANKS YOU BROTHA GOD BLESS YA !!!!!!!!!!!

    • Boyet Fernandez

      what have you done? pls share..

      • Illy

        Download the RIGHT Firmware for your Apple model , Connect your device , Hit the shift key and check up date , select the downloaded firware and you should be good to go !

  • jimyy

    my phone is stuck in recovery it wont turn on ?!! please help!! i tried dfu and it went black and now it wont turn on it turned on once then i tried to fix it and now it went back to the same way it was…

  • Obichriskenobi

    THANK YOU YOU ARE A LIFE SAVER

    • Boyet Fernandez

      what did u do??

    • jimyy

      what one ?!?!!

  • jimyy

    who ??? what did they say ??

  • Chris

    I’ve tried LITERALLY everything to no avail. When I connect my iPhone 5 to iTunes I immediately get the message “The software on the iPhone has expired and must be updated to a newer session”. Then, my iPhone tries to backup but I get the message “iTunes could not back up the iPhone because a session could not be started”. When I try to force the 7.0.2 update, it’s interrupted by the error message, “The iPhone could not be updated. An unknown error occurred (3004)”. Any suggestions would be GREATLY appreciated.

    • ashley

      LITERALLY THE SAME EXACT THING HAPPENED TO ME!! has anything worked for you yet??

    • Gautam

      Try restarting your computer and try again or try using another computer.

      • Chris

        I tried both. My iPhone still gives the activation lock.

    • MattV

      Hey, did you get it to work?
      I have the same error…

      • Fabrice

        I found a solution !
        I had no back up at all because of a crash hard drive, and my iPhone is 5 years data with a large amount of data… And when I tried to back up it was displayed the issue with session.

        I’ve installed an update of 7.0.2 exactly as it is mentioned on this page. I have cross my fingers, and it works perfectly without any data lost !

        With the new 7.0.2 ios, I have done the back up, and there is no problems anymore.
        Thanks to Gautam !
        Fabrice

    • Lucy

      This is happening to me too! I definitely downloaded the right software. :/

    • marmaze

      Someone help I downloaded the right software for me iphone 5, i have itunes 11.1 and I get an error! Wth

    • Benjamiin

      hey man how do i get this to work? its doing the same for me gah!!
      help pleaase!!!

    • Chris

      Follow up here. This is what worked for me. I put my iPhone in recovery mode and logged in as a different user on my PC. I connected to iTunes and the error messages stopped coming up. I then factory restored my iPhone and was able to update to iOS 7.0.2. After it was restored and updated, I logged back into my regular user account and restored my iPhone from my last backup. I lost about about a month’s worth of contact info, data, etc. but my phone isn’t locked anymore.

  • Sara

    It keeps saying the firmaware file is not compatible. What do I DO??

    • Gautam

      What’s the model number of your device? You have probably downloaded the wrong file. I will let you know which file to download.

      • Sara

        it’s A1428

  • #Ryan

    If it works i would donate to you $20 USD IF I COULD, let’s see :D

    • Gautam

      Just spread the word about our site, it would be more helpful :)

  • Jay

    Worked like a charm! Was so frustrated with this error for 4 hours until I found this fix.

  • Help

    If I restore my iphone from ios 7 beta 6 to ios 7.0.2 would I lose all my files? Haven’t backup in weeks

    • Gautam

      That is the reason you should follow this method and use Check for Updates option described here to avoid losing your data.

      • Help

        Itunes doesn’t let me update I can only restore will i still lose my files? I had to enter dfu to get out of the activation error screen on itunes . I’m restoring to ios 7.0.2 plz help

        • Gautam

          Hardware reset your device by holding the Home and Power button simultaneously till you see the Apple logo, so you can come out of DFU mode and then follow the instructions mentioned here. You don’t need to enter DFU mode.

  • Djas

    No

  • Khalid

    i have iphone 4s model number A1387 and don’t know which one to download???

  • Soeren

    Couldnt backup my phone before updating and during the update I got an error. After reconnecting the device it asked me to continue the recovery. :(

  • Axel

    I updated my iPhone 4s, iTunes show that i’m on the new iOS, followed every step but the activation error is still there. What should I do ?

  • M23

    I did follow your instructions, but then it said the iphone cannot be updated, an unknown error occured. what should i do now?

    • Gautam

      What’s the error code?

  • Luke

    Either some people are not telling the truth or something is fishy…why are only some people having functional results while the majority aren’t? I followed every single step: downloaded the correct ipsw, updated itunes, did the above methods..however the error still appears “suggested build isnt for iphone”….so what’s the magic solution for this?

    • Gautam

      Did you upgrade to iTunes 11.1. You will get that error if you haven’t upgraded iTunes. The previous version of iTunes doesn’t support iOS 7, so you need to update to iTunes 11.1.

      • Luke

        Yes, I upgraded to iTunes…everything mentioned above I followed precisely.

    • Manny

      dude i just told you how to bypass that. if you read the more info it tells you exactly how to fix it.

      • Lisa

        Hey Manny, I’ve tried your fix twice now and I’m still getting the requested build error. Any other ideas?

        • Emanuel Sarabia

          did you restart your computer?

          • Emanuel Sarabia

            in terminal it has to be EXACTLY like this. then save and press ENTER. after that just restart your computer and try it

  • HELP

    If someone could reply to this with some help it would be greatly appreciated, I downloaded the right update for my iPhone & I updated iTunes when I went to update the phone it put itself into recovery mode then an error came up and it’s stuck in recovery mode. My whole goal was to update it so I wouldn’t lose my data since I didn’t have a recent back up and I wasn’t able to back up since the phone was locked, any help or ideas?

    • Gautam

      Try hardware resetting your device, to see if you can come out of recovery mode.

      Press the Home button and the Power button simultaneously till you see the Apple logo. Then follow the instructions mentioned here. Its important to use “Check for Updates” option.

      • HELP

        I did use that option sir and I still got that error I followed the guide perfectly and still came out with I believe it was error 5004. The hardware reset did not work it keeps returning to ‘the plug into iTunes’ screen.

  • Sydo

    Will this work if you have Find My iPhone on? I’m not able to turn it off because my phone has locked me out. The DFU method that many people have talked about elsewhere hasn’t worked for me here.

  • Darryl Adams

    the model number for my ipad mini is A1432, which one do i download

  • Axel

    Wait my phone is finally working, thanks a lot !!!!

  • danny

    My iTunes keeps saying after hitting “shift, Check for Update” that the firmware file is not compatabile. But I checked to make sure I downloaded the right file. I have the A1428 and downloaded the iPhone5,1 file which is the correct one. Im still having the same problem and I’ve checked over it several times.

  • sclavito

    very helpful thanks in my iphone 5 I had activation error and I followed the instruction and right now everything is perfect… thanks!!

  • rick

    thanks ever so much guys! worked a treat!

  • azar

    i have iphone 5 sprint but it says iphone 5(1/2/3/4) which is it

  • aliya

    i downloaded the correct file for 4s but when I shift click on check for update it does not let me select the file I downloaded as it is not showing up as a .ipsw file. Please tell me what I am doing wrong

  • angry apple user

    ipad mini 1432, which one do i download?

  • Sunshine

    Omg thank you!! it workeddd!!! I was at this for hours, and was worried that i would have to buy a whole new phone! I tried many other methods and this was the only one that worked. Thank you again, you’re a genius!!!!! Never again will I download a beta version phewwwwwwww!

    • Gautam

      Glad I could help!

  • JAck

    iphone 4 model A1332, which one do i download???

  • amber

    worked for me guys!! just download the correct version.. look at the back of your phone and whether ur phn is gsm or cdma..!

  • mark b

    it loaded onto my iphone but then i got same error message as 3194 but instead just (6)

    • Gautam

      Check your host file entries and remove the entries for apple.com

      • mark

        i removed both of them

        • Gautam

          Updated to iTunes 11.1?

  • saffffffffffff

    i have the newest ipad, which firmware file do i use?

  • ray85

    iphone 4s model number A1387…downloaded file iphone,1_7.0_11a465_resore.zip… do I unzip the file bc none of the files are usable in the location bc the file isn’t there but I can find it with winzip… someone help. ive tried the shift+update, iTunes is updated to 11.1.1 and still cant figure this out. I knew that beta was a trap….

    • Gautam

      Rename it to .ipsw.

      • ray85

        rename what to .ipsw. and when after I unzip the file bc I cant find it otherwise

        • Gautam

          The zip file.

          • ray85

            should I extract to the file same file making it a regular file to become discoverable by iTunes?

          • ray85

            yea that didn’t work either

          • Gautam

            Just use Chrome or Firefox to redownload the file.

          • ray85

            never used firefox so im downloading now, please do not go anywhere u seem to be the one who understands and gets it.

      • Aliya

        I am having the same problem. Which file do I rename?

  • Andi

    error (6)
    SO FRUSTRATING! What should I do?! It looked like it was working and then this error popped up.

    • mark

      same as me.. now im in recovery mode :( have to restore

  • Danny

    So my iTunes keeps saying “The iPhone can not be updated because the firmware file is not compatabile” I need help finding out why? I found the model of my phone, downloaded the correct file and I have the latest iTunes. I don’t know what else to do.

    • Gautam

      Upgraded to iTunes 11.1?

      • Danny

        I downloaded the file earlier and updated. How do I check for sure to be 100% positive?

        • Gautam

          Mac or PC?

          • Danny

            I’m running PC, have the A1428 Model iPhone 5. Downloaded the iPhone 5,1 Firmware File.

          • Gautam

            Open iTunes.
            On the Help menu, click About iTunes. A window appears with scrolling text. The first text that appears displays the iTunes version (press the Space bar to freeze the text if it’s moving too fast for you to read).

          • Danny

            Okay I’m positive I have iTunes 11.1 now.

          • Gautam

            That’s strange. You shouldn’t get the error. Just double check you are selecting the correct file.

          • Danny

            Thats what I dont understand. It still has the same message, I’ve tried it more than once and downloaded the file itself twice. Still getting the same message. Any ideas at all? Im at a loss here.

          • Danny

            I restarted and still nothing. Same message, not working.

          • Gautam

            Try another computer I guess.

          • Emanuel Sarabia

            is it the request build error message?

          • Gautam

            Try restarting your computer, it seems to have helped or try using another computer.

          • Gautam

            You have downloaded the current version.

  • Brendan

    worked for me

  • Timbrown9415

    Hope this works um witch iphone 5 do i use for (gsm) AT&T

    • Gautam

      Let me know the iPhone model just to be sure. You will find it at the back.

  • Jamesssss

    Before reading this I put my phone into DFU mode. Now when i try to restore my phone it is getting errors 9 and 14,

    • Gautam

      Is it still in DFU mode?

  • Luis Ramos

    Where exacty and please be specific and precise as to where I can download the ipsw file. I have searched for it with no luck. please help. thank u.

    • Gautam

      What is the model number of your device? You can find it at the back.

  • Mike Peltzer

    Thank the Lord there is a fix. Now I only have to wait for the file to download

  • guest

    Which one should I download for the iphone 5 is sprint and on the back it says a1429

  • jez

    I cant even connect to iTunes I plug my usb cable in and it starts to charge but doesn’t pop up on iTunes or anything

  • MICHAEL

    which one for iphone 5 sprint model A1429

  • Timbrown9415

    I new this day was coming lol apple sucks now.

  • Timbrown9415

    *knew

  • aRAGman

    Guatam, thanks for the quick article. I’m sorry no one actually read it before commenting the same question over and over, after it was so clearly explained. I don’t suppose there’s any way around this 12 hour download time though hey?

    • Gautam

      Unfrotunately, you need to download the file, which will depend on your internet connection.

  • Timbrown9415

    Mine says model A1428 help plz no rush tho I’m do this tomorrow

  • Karina

    Okay guys, it seems to have worked for me. I have the iPhone 4s. Like the instructions said, I downloaded the .ispw file which took about an hour to download. I’m on Windows so I pressed the “Shift” key and clicked Check for Updates. That opened another window where I went to “Downloads” and chose the file. I clicked it, and waited, and did ABSOLUTELY NOTHING to my phone, regardless of the message it was showing me. iTunes processed the file, and then my phone turned off and went to the normal “Apple downloading with a bar” screen. That took maybe five to ten minutes before the bar filled up, then it went to the same screen with a new bar, but this screen only lasted for a minutes. Afterwards, my phone turned on, but I still got the “Activation Required” message. On iTunes, i had to log in with my AppleID. My phone then lit up with a little “!” and “Waiting for Activation” above the “Activation Required” message.I unlocked my phone and everything opened up normally. I was asked to sign into iCloud and am now using my phone as before! iTunes has the normal screen as well so I’ve got my finger crossed that it worked. It doesn’t seem to have deleted any of my data either. Hope that helps someone!

    • Karina

      My notifications are coming in as usual too. All is well. I just backed up my phone as a precaution, though. Thank you for this post!

    • steven h

      this is the way to do it guys! everything went well for me except when i tried to activate it on itunes, it said the information was incorrect (maybe i typo’d) and then the itunes iphone screen was blank. So i tried to activate the phone on the phone itself, put in the apple id and password and voila! it worked!

      NO DATA, CONTACTS OR ANYTHING LOST! everything is how it was last night before the dreadful activation error.

      you WILL NOT LOSE PHONE DATA as long as you follow karina’s instrictions. if you are on a mac it is the alt or option key instead of shift.

      hope this helps.

    • brock

      What should I do? All of this worked. I turned my phone back on.. It said waiting for activation once again. I never got the ! or the waiting for activation about the activation required message.

    • KDonovan

      So I downloaded the .ispw file and managed to open up that new window you were talking about in iTunes by holding option while clicking it. (the same as pressing shift on windows for mac) and tried to install that version. A window popped up saying that that firmware file wasn’t compatible with my iPhone(4s) Anybody else have this problem ? How do i fix it? Thanks

      • Ind

        I got the same error cameron
        using iphone 5

      • darugl7

        I have the same problem. Some help us!

        • Gautam

          Which file did you download? What is your iPhone’s model? You can find it at the back.

          • Patty

            I’m having this same problem with my iphone 4s, I downloaded the iphone 4s (iphon 4,1) firmware but it is still saying not compatible

          • Al

            Im also having this issue, downloaded the iphone 4s (iphone4,1) and it says firmware not compatible

    • Kayla

      What company are you with, like sprint at&t, or etc?

    • Joanne

      I can’t even click on the Check for Updates key -.-

    • Paola Valle

      It worked!!! thank you guys! noting was lost, my phone is working perfectly.

      • Naeem Ullah Khan

        hey paola valle can u help me plz plz

    • gilbert

      It really does work the way karina said i had been trying manyy ways to fix this last night and this worked within 30 minutes

    • yessi197

      which file did you download?

    • le_gros

      I was scared of loosing 2 weeks of data, didn’t. Thank you!

      Will this ever happen again? That was a really unpleasant experience, should I backup my iPhone and reinstall as a normal customer instead of developer version?

    • annie

      thank you so much, this worked on my iphone 5. no data lost!

    • ashley

      what browser did you use to download the file?

    • daisy

      how do you download the .ispw file? !

    • walloo

      The download is extremelly slow (4 days left).
      Could you please post the IPWS file you downloaded online so we have an alternative download link ? (being aware you have the iPhone 4S one)

      • swagermeout

        took me only 8 minutes

    • bb4buzz

      Worked great for me! No “!” iPhone 5 and w a Mac but following the instructions went well and was easy. No data lost or misplaced. Thanks!

    • Michelle Salter

      Thanks this worked for me too exactly as above thank god. Not one thing lost either :)

    • Marties4

      This worked for both my daughter and I. Thanks heaps Karina!

    • greeny

      guys help please.. after updating in itunes i still get the activation error in my phone -__-

    • Josh

      WOOOO!!!! Thank you Karina! Finally back to normal

    • Yasir

      dear i facing same prblm with my apple 16GB 3G

  • miggelofthedark

    It works for me!!! Thank you so much!!!! I’m from Philippines btw. :)

  • Luis Ramos

    AAAARRRRGGGGGHHHHH I WANT TO SLAM MY PHONE AND IPAD…I CANT FIND THE .ipsw file FILE. WHERE IS IT? PLEASE HELP. LMAO OH GOD THIS IS SUCH A PAIN IN THE A$$!!!!!

  • Ankit

    my phone is locked need activation, but not able to activate through itunes, please help me what to do in that case

    • jez

      same

  • ANON

    IT WORKED! Thanks so much :)

  • Khalid

    help I have iphone 4s model a1387 and I downloaded the right one but cant seem to find it after I do shift/click for update

    • Jade

      Same here… so frustrating -___-

      • aRAGman

        Dude are you replying to yourself?

    • Aliya

      how did you find the file? my iTunes will not even let me click on the file since it is not an .ipsw file. Did you rename the whole zip file?

      • Gautam

        If you’re downloading the firmware file using Safari then ensure that auto unzip feature is disabled or use Chrome or Firefox.

        • Aliya

          I am using IE, do I rename the file?

  • taleesha

    ive downloaded the correct thing but it wont let me use it when i try to update.i have an iphone 4

  • Mike

    PLEASE READ: If anyone is experiencing this error: “suggested build isnt for iphone”…click on “More Information”, follow the instructions (either Mac or Windows), and after completing it exactly, restart your computer and try again..follow it precisely and it will work.

    • Gautam

      Thanks for the tip!

      • Aliya

        can you tell me which file I should rename? The one I am downloading?

        • Mike

          You don’t rename anything, just follow the exact instructions under “more information” once the error pop up appears and restart your computer.

          • Will H

            I got this error and followed the steps in the Apple doc, but I’m getting another error now (#2006). I’m not sure what else to do here.

    • Manny

      told you!

  • Gautam

    I hate this Disqus error, which shows the same username for everyone commenting.

    • Khalid

      help I have iphone 4s model a1387 and I downloaded the right one but cant seem to find it after I do shift/click for update

      • Aliya

        I am having the same problem. It does not come up

      • Gautam

        Just use Chrome or Firefox to download the file again.

  • sf

    Done all the steps correctly but I need to sign into iCloud is there a way around this, because I dont have that information

    • Gautam

      No, there is no workaround for it.

  • Ella

    I am abroad and don’t have any way of downloading the new file. Anyone have any ideas on how I might get my phone back? I’m guessing hard reset won’t work?

    • Gautam

      Unfortunately, there is no workaround.

  • Avrumi

    What can i do my last backup was 3 months ago now i am screwd if have to restore my phone is thre a way to backup my phone now ?
    Plz help

    • Gautam

      If you use this method you won’t lose the data on your iPhone.

      • Avrumi

        What which method ? What is this?

        • Gautam

          The method described in this article.

  • Jackson

    Are you supposed to unzip the file before opening in itunes ?

    • Gautam

      Rename the extension from .zip to .ipsw.

  • mizzcoco81

    i was using my phone and it just restarted and showed “activation required” i followed the procedures on the scren. NOTHING WORKED. come to find out my beta expired. figured thats what i get for not being patient for official release. CAME TO THIS article and followed steps for ios 7.0.2 now my phone is back to normal. this really worked!

    • Avrumi

      How did u backitup ur phone now ? My phone is cloeed cant do nothing and i am scrad going to lose all my thinkgs kn my phone

      • Gautam

        If you use this “Check for Updates” method, you won’t lose data as many readers have confirmed.

  • chelsea

    omg!!!! thank you soooooo much!!!! so grateful for you and your help :)

  • Magesh

    It worked it worked it worked . i was breaking my head from morning .

  • R Patel

    it wont let me back up.. what do i do ?? how do i get to restore without losing all my stuff. I REALLY NEED to keep all the info stored on there PLEASEE HELP

  • Kira

    itunes said that my phone is in recovery mode, must restore and update? Can i do that?

  • lance

    Worked Perfectly

  • JAck

    Help!! It stills says “you are not eligible for this update” and doesnt commence, I’m following the instructions exactly?!

    • Gautam

      Did you upgrade iTunes to 11.1.

  • Granttheman

    Is there anyway I can set my iPhone back to normal so I don’t have to deal with this stuff and just update normally for now on?

    • Gautam

      If you update using this method, you will be back to normal and you will not have an issue going forward.

  • Tony

    And if he doesn’t see connection on USB and activation any more doesn’t take place though there is an account of the developer, there is a solution of this problem?

  • kevin

    which is the correct download link for iphone 5 cdma? number 1 2 3 or 4

  • Alyssa

    I got it to start working great, but afterwards I had an error message that says “The iPod ‘iPod’ could not be restored. The disk you are attempting to use is full. Removing files & emptying the Recycle Bin will free up additional space.” Any help?

    • Gautam

      Looks like you need to make space on your computer.

      • Alyssa

        Is that all? That’s ridiculous. Other than that, it pretty much worked.
        Thanks for being the only helpful website at all. :)

  • Oliver James

    This is super frustrating. I am downloading the Iphone5,2_7.0.2 and its taking over 2 hours just to download.

  • Tyler

    why cant I find the ipsw file after downloading it someone please help

    • aliya

      use chrome or firefox

    • Gautam

      It is probably downloaded as a zip file. Rename the .zip extension to .ipsw.

  • R Patel

    it wont let me back up.. what do i do ?? how do i get to restore without losing all my stuff.

    • Gautam

      What do you mean? Can you elaborate.

  • Oliver James

    Still downloading, ill check back in a bit to let ya’ll know the outcome.

  • loginstudios

    MY IPHONE MODEL IS A1429. BUT WHEN I DOWNLOAD THE UPGRADE VERSION FOR THAT, AND TRY TO UPDATE IT, IT SAYS ‘EXTRACTING SOFTWARE’ AND SUDDENLY IT CANT UPDATE. WHY?

    • Gautam

      What error message are you getting?

  • R Patel

    i get this message when trying to back up ” iTunes could not back up the iPhone because a session could not be started with the iPhone ” HELP pleaseee

  • Jake

    Agh

  • Asv420oz

    im downloading it now and im really hoping it works DDD;

  • Samantha Berrones

    how long would it take to be finally updated??

  • Ankur Gupta

    Hello Friends, I need your help!!
    I have iPhone 4 and having the same problem as being discussed in this forum, since morning.
    I tried downloading and installing the iOS file from link given above for iPhone 4 but failed. I get an error code 3194, saying iphone can not be updated.
    I am not very technically sound and do not have much knowledge, so could you please let me know what to do stepwise to start using my phone again?

    PS: I am using iTunes version 11.0.126

    Regards

    • Gautam

      You need to upgrade to iTunes 11.1.

      You need to also remove all host file entries for apple.com from the host file.

  • Aryeh

    I have iPhone 5 model A1428. Which do I download???

    • kerstvo

      iPhone5,1 (iPhone5,1)

  • R Patel

    please help

  • Luis Ramos

    Hey, I finally got them to work. Good looks, hey everyone, don’t try to download the file through internet explorer. Use Firefox to download it. Then install as instructed. Works like a charm.
    Thanks.

    • Eddy

      Luis is correct! For those who cannot find the ispw file: Do not use Internet Explorer. Use Chrome or Firefox and the file will not be changed to dmg.Thanks Luis.

  • Oliver James

    luis, how long did the download take you?

  • Jake

    Nooooooo I lost everything :(

  • R Patel

    i’m stuck at the apple logo and itunes said it couldnt update

    wtf do i do

  • dkcraw

    My macbook is not recognizing my iphone at all. Phone’s charging, tried everything, but downloading the firmware does nothing if the device won’t sync to the point where you can update it.

  • Asv420oz

    i keep getting error (3004)

    • Gautam

      Try restarting your computer. It seems to have helped some users.

  • Smitherz

    My Phone has gone through the whole update process (15 mins) and right at the very end hits me with the message Could not be updated error code (6). WTF?

  • molly

    It is saying my firmware file is not compatible? what do i do please help!!

  • Jake

    ITS WORKING

  • R Patel

    I’m stuck at the apple logo !!!! HELP

    • Gautam

      Did you put it in DFU or recovery mode?

      • R Patel

        it is in recovery mode right now

        • Gautam

          Try to hardware reset (press Home and Power button simultaneously till you see Apple logo) to see if you can come out of recovery mode.

  • R Patel

    i just put it in recovery

    • haya

      plz hlp me out for my i phn 4

      • R Patel

        yes?

        • haya

          wht do i do to activate it?

          • haya

            it keeps on saying activation error :/

          • R Patel

            follow the directions

  • Jay

    I have model A1429, downloaded the firmware file for iPhone5,2 (iPhone5,2) — get error message when trying to install it: “firmware file is not compatible”.

    • Gautam

      Upgraded to iTunes 11.1?

      • Jay

        Did that too. Latest iTunes 11.1.1.11. Any other suggestions?

        • Jayne

          The EXACT same thing is happening to me. This is driving me insane, i’ve been trying to fix it all day and i have tried absolutely everything.
          I continuously get the error message that “Firmware is not compatible” :(

  • Jack

    Thanks for posting. Tried the method recommended by the post but unfortunately phone went into DFU mode after getting an update error. Fortunately have previous stuff backed up.

  • Branden

    Downloaded everything as stated, everything went well! Using an iPhone 4S. However, once my iPhone was on again, my service was not connected. My phone just gives me “waiting for activation” then “iPhone is not activated: Contact your carrier if this problem continues to occur.” This is something to do with my Sprint service? Im just glad that my phone is working again!

  • R Patel

    crap i have nothing backed upp

  • Ankur Gupta

    Thanks Gautam.. I am downloading itunes 11.1. How could I remove host file entries?

    • Gautam

      You are on a Mac or PC?

      • Ankur Gupta

        Windows 7

        • Gautam

          Check this link, it should help.
          http://helpdeskgeek.com/windows-7/windows-7-hosts-file/

          Remove all entries for apple.com and restart your computer and try again.

          • Ankur Gupta

            Thanks Gautam.. Let me try

          • Ankur Gupta

            Thank you very much Gautam.. You are a real Gem, you make my phone work

          • Gautam

            Great, glad I could help.

  • ray85

    okay so first things first. update itunes, second before you go downloading anything ensure you have firefox… then when you do download your file for your proper iphone make sure to check the modle number. when u discover the correct file firefox will ask you to make it open with itunes this is when you defy against apple and select the other option. after doing all thatgo to itunes and do the whole shift plus update thing. your not going to see it there in the window but if you go up to download folder you should find easily. im using a pc with windows 7, all my downloaded files go to that section. anyways click the file and whala…. thanks to Gautam…

  • Raymond

    HI There.Had the same problem; activation error with Find my iPhone on. had beta 7 on iphone5. Problme was solved with downloading 7.02 and using the alt- check for update method. Then updated it. Pheww! It worked.

    • Trevor

      The option for “Check for Update” isn’t there for me :/ Any reason why? im in DFU mode

  • MattV

    After my file verifies when I shift click update in iTunes it comes up with an error because it is unable to get the phone ready for the update.. anyone else have this issue?

  • Blambie

    Thanx man. I followed your steps EXACTLY and got my phone to work again. Legend

  • Chelsea

    I cant seem to find any .ipsw files in the zips that I keep downloading. SUPER frusterated. Any ideas? (looking for 7.0.2 for iPhone5 on ATT)

    • Gautam

      Rename the .zip file as .ipsw to fix the issue. I think it is happening when you download it the file using Internet Explorer.

      • Chelsea

        When I download the .zip, I unzip it and the file has subfiles, a firmware file which includes some flash extensions, and a bunch of dmg files. I’ve downloaded atleast 5 zips now, from various websites trying to get the right one. Not sure whats wrong at this point.

        • Gautam

          Use Chrome or Firefox to download the file.

      • Chelsea

        Still having the issue, there isnt any exacutable file in any of the zips that Ive downloaded thus far. I have downloaded about 5 from various websites all for my iphone5 7.0.2 verison1 with no luck. Any site you recommend?

        • Gautam

          Use the link provided on this page, but use Chrome or Firefox.

    • Chelsea

      there is no exacutable file in the zips. any suggestions?

  • Elly

    Thanks! It worked for my iPhone 4s

    • Sam

      Which firmware did you download?…

  • deantron

    i downloaded the 7.0.2. software and when I click shift to restore it says I can’t do it because find my iphone is on! i went into cloud and removed the device but i’m still getting the “find myiphone is on” error. I also tried restoring to factory setting setting but it wont let me. (Error code 3194). I have itunes 11.1.1 Somebody help please! i dont care about whats on the phone i just want to be able to use it again :[[

  • R Patel

    gautam please help me

  • R Patel

    i dont want to update and restore my phone since i will loose everything is there anyway i can save my stuff?

    • R Patel

      i am currently in DFU mode

      • Gautam

        First you should come out of DFU mode. Press the Home button and the Power button simultaneously till you see the Apple logo. You will get the activation error again. Then follow the steps mentioned in the article above.

        • R Patel

          i got the plug into itunes screen

          • Gautam

            Hmm, try to see if you can download the data using tools like iFunBox http://www.i-funbox.com/ as it looks like you have no option but to restore.

          • R Patel

            fffffuuuuuuuuuck ughhh i have soooo much business stuff on there i just lost it alll….

          • Gautam

            Tried using iFunbox?

  • Sam

    I have followed instructions on downloading correct firmware but when I go to update it says ‘could not be updated because the firmware file is not compatible’ iPhone 4S so I downloaded the file iphone 4,1 7.02 (11A501). Anyone help please?

    • Gautam

      What’s the model number of your iPhone? You will find it at the back.

      • Sam

        A1387 I checked this and fit was feh correct firmware I’m sure…

      • Sam

        It was the correct firmware, excuse my spelling hah!

  • Sergio

    Worked perfectly. Thank you!

    • Alex

      did you lose your contacts, messages, photos ? etc… answer please

  • Alex

    can some one tell me if we lose the contacts, messages, photos,… PLEASE

    • Gautam

      If you use this “Check for Updates” method then you won’t lose them. Worse case if you have an issue you can always restore from the backup assuming you backed up regularly.

      • Alex

        I press ALT and click ‘check updates” ? sorry for bad english, I’m french and I got this problem too

      • MattV

        Hey, wondering if you have come across the error message in iTunes when it can’t put the phone into the install mode after it verifies the file? any suggestions?

  • Marie

    i have an iphone 4s model A1387 i got could not update because the firmware file is not compatible, please help

    • Jay

      I have model A1429, downloaded the firmware file for iPhone5,2 (iPhone5,2) — get error message when trying to install it: “firmware file is not compatible”. Installed iTunes 11.1.1.11 and restarted computer too.

      • Gautam

        Try it on another computer.

    • Gautam

      1. Update iTunes to 11.1.

      2. Download this firmware file:

      http://appldnld.apple.com/iOS7/091-9872.20130924.2wc82/iPhone4,1_7.0.2_11A501_Restore.ipsw

      3. Follow the steps mentioned above.

      • Marie

        Thank you so much for your help, im sorry for my ignorance, I am beyond dumb when it comes to computers, how/where do i download the firmware file? i have updated iTunes to 11.1 already, sorry not good on computers:/

        • Gautam

          I provided the link in my comment.

          • marie

            Thank you trying it now.

          • Marie

            Im sure im doing something wrong. I downloaded it and when I hold down shift and check for update my itunes box opens with file name: which is blank and files of type: ipod/iphone/ipad software files (*.ipsw) What do I do at this point? When I look in downloads its empty, once again sorry for my lack of computer knowledge

          • Marie

            You are brilliant! thank you a million times over. my phone is in the process of syncing. I still have to activation required message but i will follow the steps someone posted earlier to hopefully get rid of that. Thanks again!!!

  • Kitty

    Oh my god THANK YOU you helped me sooo much, I was already thinking that I would have to buy a new phone or sit there with an old Nokia… I have been looking everywhere and only ur post helped :) I don’t know how to thank you enaugh… Oh man NEVER downloading beta again thats for shure :D

  • katie

    I keep getting error number 3194!!! what am I supposed to do now?? I followed all of the steps but once I try to update to 7.0.2 I keep getting the error!

  • Lewis Hamilton

    all the link above already expired

    • Gautam

      Expired? These are links to the public release.

  • Rahul

    Hey gautham ive downloaded the ipsw file using chrome. Do i need to unzip it or something?

    • Gautam

      You don’t need to as iTunes recognizes .ipsw file.

      • Rahul

        Thank you.

  • jackkmorris

    Thank you so much!

  • Sasha

    THIS WORKED LIKE CHARM! Thank you so much! Everything’s working! All datas are saved! You’re a life saver!

  • JackieP

    You just saved my night! Thanks a bunch.

  • Jake

    Downloading the ipsw file hope it works !!!!

  • MJ

    THANK YOU SO MUCH! I was so worried and your method WORKED PERFECTLY!

    The main things others should remember when doing this is to:
    1) Update to the latest version of iTunes
    2) Make sure you download the right firmware for your device
    3) DONT CLICK RESTORE! If you click restore your device might not back up and you may loose your data. While holding shift click ‘Check for Update’ and your device should take a few moments to update and you won’t loose any data. Make sure you back up after the process is complete in case other errors occur.

    Btw I did this with my iPhone 5 so it should work for other iPhone 5 owners.

    • Trevor

      It doesn’t give me the option of “Check for Update” ??? :/

  • Jen

    the firmware is taking FOREVER to download. I have been trying for hours. Anyone else experiencing this problem?

  • sangamesh

    hi goutham, i have ipad mini i cant find firmware file here

  • Jake

    I got Ipod 5

  • steven h

    GAUTAM YOU ARE A LEGEND AND GENIUS, you deserve huge thanks for this post as it keeps things simple and you get to keep all data. THANK YOU!

  • Jake

    7 Mins left

  • Razak

    It worked a treat. I will spread the name of your website. Thanks

    • Alex

      did you lose your messages, contacts, etc ???

      • Razak

        Everything is intact. Just make sure you download the appropriate firmware version for your phone. Mine was A1428

  • macdaddy

    WOW!!! 613 comments!! thats incredible.

  • Anthony

    Gautam thank you so much for this post it really helped ! I really dont know what i would have done if it wasnt for this. Once again im very appreciative !

    • Alex

      did you lose your messages, contacts, etc ?

      • Anthony

        Nope, didnt lose anything! Just follow the instructions and everything will be fixed.

        • Alex

          OK THANK YOU MY FRIEND ♥

  • hedan

    Thanks this worked perfectly:)

  • Samantha Berrones

    anybody know how long does it take to update?

    • Anthony

      Takes about 30 mins to download the file and another 10 mins to update. Definitely worth the time and wait !

  • Anthony

    @f91d64e845e7f3726b3bfd77de96d3f3:disqus Nothing will be lost just as long as you follow the directions. My phone started up as if nothing was wrong!

  • Tyson

    I followed the instructions on downloading the correct file. It downloads as a zip file. I’ve tried extracting the files but I can seem to find the .ipsw file. What am I doing wrong?

    • Tyson

      Don’t worry, I think I found where I went wrong! :)

      • Ian

        whats wrong? im having a similar problem to you

  • ggjonah

    hey, can you guys help me on the mac key? i just dont understand it; what keys should i use?

    • bcsc

      Well, either you’re holding it wrong, or it just works, You figure it out.

  • Charles

    Update iTunes 1st! Then hard reset

  • arvin

    where i can find the .ipsw?

    • Anthony

      it should be located in the “downloads” folder

      • arvin

        it was not there
        only .n94 and .dmg please help

  • bcsc

    IT JUST WORKS, MY A$$

  • Jake

    error 3000

  • bisho

    thank you ! It worked !

  • bcsc

    I love the fact the fact that the largest comment count I have ever seen on this site has to do with a massive failure to do on Apple’s end. Why don’t you guys just flash the latest ROM and solve all your problems??? Oh $hit, wait, it’s CAUSE YOU’RE NOT ALLOWED TO. Kinda like my 3 year old isn’t allowed to touch the stove…..a$$holes!

  • Sam

    I have updated iTunes. Downloaded correct software for iPhone 4S and I clicked shift check for update and selected firmware download and it strarted. Extracting software which it did but the saiddunkown error cannot updated. Error code was (3004) Gautama or anyone help please?

  • lee

    I have an iphone 5 A1429 What file do i need to download, please help!!!!!

    • bcsc

      Google xda-i747 for all your needs. There is a great community there that will help with whatever you need.

    • Lee

      choose the iPhone5,2 (iPhone5,2)
      7.0.2 (11A501) option for your phone

      • lee

        thank you, do i need to change the file in anyway? or just download, press shift then update etc

  • bcsc

    And for you idiots that want to talk about Android fragmentation, just take note that there are 24 firmwares listed above for the 3 devices that Apple makes. Not including those not compatible with iOS 7.

  • KP

    can we confirm the download for ipad 3 A1430

  • bulleyboy

    worked like a dreams (Y)

    • bcsc

      Is that last symbol there a flux capacitor?

  • Brock

    It hasn’t even started the download while downloading the new software..unless it takes a long time? It just shows the apple with the loading bar.. Help please!

    • kelsie

      mine took about 5 minutes with just the apple logo and an empty loading bar then it started

  • Alex

    it works thanks to all

  • ggjonah

    can someone help me? please.

    • bcsc

      Drink beers, buy Android, flash latest firmware, problem solved. 3 easy steps.

      • ashley

        you, my friend, are stupid.

        • bcsc

          maybe but my phone works right now!!

  • bcsc

    And pardon me for asking, but why directly the fvck does a phone still require iTunes or some other overreaching software in order to work correctly??

  • Samantha Berrones

    why does it only say “accessing iTunes store” and it still doesnt update, i been trying for hours

    • bcsc

      iOS just works, that’s why. The solution is to install the latest firmware for your device from here www . xda-developers..com

  • lialia

    Thank you so much!

  • pieter

    It doesn’t work when i want to install i get an error.
    Please help!

    • bcsc

      Yeah, but, It just works right???

    • bcsc

      Maybe you’re holding it wrong???

  • pieter

    I get 3004 error

  • junior

    how do i fix the 3004 error ??

    • bcsc

      Buy Android.

  • bcsc

    COMMENT 666!CLAIMED

  • Rahul

    What are the chances of getting a 3004 error while updating the 4S?

  • Ian

    I can’t find my ipsw. file! I have downloaded it but it shows an empty file when I try to update :(

  • Samantha Berrones

    this is not working for me, i dont know what to do :(

  • Garth Grundy

    How can identify the file required for ipad mini model A1432 please?

  • Lee

    Thank you a million times. Successfully rescued my iphone 5
    (A1429 / GSM+CDMA / iPhone 5,2) using a pc, and the only comment I would make
    is, instead of clicking shift key, I used alt/shift and then check for update
    to locate the downloaded ipsw file.
    Other than that, it worked perfectly first time. Make sure itunes is up to date, and you download the
    correct ipsw file for your particular phone, and everything will be exactly as
    it was before people.

    • lee

      I have an iphone 5, how do i know which link to download, please help

  • Shaq

    Note that your downloaded IOS7.02 file is .zip file. You have to change it to .ipsw file before click “Check for Update” button. My appologies for broken english.

    • rahul

      how to change the file to ipsw? Using win rar?

  • paultvy

    How to check which version for which ipad

  • lee

    it says firmware is not avalible

  • wrench

    i wiped my whole iphone trying to to this lost everything but my pics found this and helped loads thanks guys

  • john

    How do I know which one is for my iPad3?

  • Dhruv Rattan

    thanks! it worked! (…finally)

  • craigy

    this is still not working for me guys, I have downloaded the right file for my iphone model :(

  • kelsie

    this worked perfectly! was scared i had messed my phone up completely hahaha thank you for the help!

  • kohliiii

    has anyone has a problem with itunes not finding the device when it’s connected through USB? it’s not coming up at all for me to be able to update.. help plzz

  • kw

    Help!! I have a Ipad Mini with wifi + GSM model A1455. What should I download?

  • andrew

    i don’t know why, but follow the method u guys said. but it doesn’t do it. i tried to restore and it says, it can’t be restore. please help guys!!

  • raj

    hello. I have downloaded the ios 7.0.2. in my compueter (mac) and as the picture given above mention that I need to check for update when I click the button it says”This version of the iPhone software (7.0) is the current version” I am lost here. can you please give me the guidelines

    • Lucy

      alt + click on the check for update button and it should open up downloads.

  • paul

    A list to say which firmware for which ipad model number would be helpfull dl 2 now both wrong ,thanks

  • AndreaD

    After waking up this morning to the iPhone activation screen was horrible. Thank you for this post – saved me a lot of time ;)

  • Diana

    Voila, this works perfectly. By the way, can I delete the Ipsw download file after all this?

  • raj

    I downloaded the ios as the given msg mentioned but I cannot update it. when I go to summary pane and do check for update… it says 7.0 is the current version. please somebody help me out.

  • Vic

    Got to give props to the writer for helping me out a whole lot. Glad to have found this page! may your page get loads of traffic!!!

    • raj

      can you help me here.. I have downloaded the 7.0.2 and cant go ahead of this

  • Guest

    I keep getting error 3004, ive restarted my computer atleast 20 times in the past 6 hours trying to fix this, and i have the right ipsw for my model.

    Ive tried installing regularly, in DFU mode and in recovery mode, all to no avail as error 3004 is all I ever get. I live in Australia if that helps.

    • darugl7

      This is happening to me too. PLEASE HELPPP

    • Gautam

      Try restarting your computer or clearing DNS cache, or try using another computer.

      • Guest

        Ive cleared my dns cache, and i havent got another computer to update from, just tablets and other smart phones…
        this is just ridiculous on apples part

  • Dat guy

    Mine is updating now, thank you!

  • Dorothy

    Had the same problem , thank you for this page otherwise i couldnt have fixed my phone!!!

  • Babybrownz

    Mine was updating and then said “iTunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with iTunes”
    Do I restore it?

  • kash

    Hi guys, im getting an error in the middle of the update the error code is 3004 after this the update cancels.

  • song guan

    awesome, thanks to Gautam.

  • lool

    my apple bar is not working.. what do i do? do i just wait?

  • lool

    or moving*

  • abby

    If i download the iOS7.0.2, will i get the future updates from apple on the iphone 4?

  • Meryam

    thank you, thank you thank you, just thank you, your amazing! THANK YOU

  • Danae

    Error 4013 after about 3 hours downloading (yes my internet is super slow thanks Australia…) the right 7.0.2 for my version…itunes is updated, phone has been restarted etc etc can’t figure out how to get the flipping software to make my phone USEFUL!

  • corey

    when i am trying to extract the dmg its asking me for a password?

  • Mice0327

    cant get it solved. Error 3194 occurred in my case.

    • Karen

      Same here. Keep getting error 3194. Does anyone know how this can be fixed? I’ve already followed the steps Apple provides in the help, but it still doesn’t work.

  • Kayleigh Butler

    Mine is already up to date and still not working!!

  • Jamie

    Thanks this worked for me :)

  • cameron

    will this happen again when apple release another software update? is there a way to stop it happening if so

    • Moralvokteren

      No, this only happens because you installed a beta version of iOS 7. For everyone that didn’t do that, this did not happen as they got the official release directly off the internal update feature of the phone, that of course never expires. :-)

  • Chris

    It has set me into iPhone recovery mode, should this happen?

  • Rudy

    i’m being told the firmware is not compatible ? I am using A1429 and downloaded iPhone5,1 (iPhone5,1). Please help !!!

  • Moralvokteren

    Just a little warning about cables.. I bought a 2 meter cable from Ebay as the original cable was too short for me. This cable was fine for charging, but when it comes to data transfer as in upgrading iOS etc, it is NOT good! So when I started the upgrade it seemed fine, but it stopped after some time. So I had to restart the phone in recovery mode. Tried again and it didn’t work. Changed cable to the original short one and I was able to recover the phone. Lost everything since the last backup to iTunes as I had too much on it for the default free size of iCloud. So make sure of 2 things to save you from future hazzle;

    1) Use the original size cable to upgrade.
    2) If you don’t have not enough space in iCloud to back up your data – Buy more!!

  • Alibek

    I have mini Ipad, so which link shall I use?

  • rich

    thank you so much

  • http://www.nando.kr Nando Asmawidjaja

    Also ended up here to find a fix to the problem we are all having … downloading the firmware now and hope it’ll work just fine without losing any data. Thanks to iPhonehacks for being pretty much the only pace where we can “panick” on this lovely sunday mornng xD Maybe a warning on the site for future betas (when they stop working) could help ^^

    • http://www.nando.kr Nando Asmawidjaja

      Can confirm that this method works. I’m at the homescreen again and making a backup now xD Good luck to all of you who are still having issues. Just stay calm, read everything a few times. And I can’t stress the fact to use original cables just to be safe.

    • Gautam

      Will do … we had written an article on why users shouldn’t install the beta:
      http://www.iphonehacks.com/2013/06/reasons-why-you-shouldnt-install-ios-7-beta.html

      Next time, we will include this issue as well so everyone is aware of it.

      • http://www.nando.kr Nando Asmawidjaja

        That’s good to hear, thanks again!^^

  • Girl

    Thank you very much! :D

  • Lia

    Where is the link for the iPad Mini, could someone please give it to me?

  • thomas

    For anyone freaking out that they cant back up their old iphone 7 developers software version of ios7 because it says its blocked, dont worry. I had the same problem, tried to do a back up so i wouldnt lose anything from my phone, but it says i couldnt access the iphone. Bit the bullet, followed the above instrcutions, iphone got the new software, and reloaded everything that was on my phone from the the old ios7. FYI my last backup was 2 months ago.

  • Ben

    My pc is showing the file as a WinRAR file and my iTunes will not show it as a IPSW File Please Help!!!!

  • mick

    how to know which iphone 5,1-1phone 5,2-iphone 5,3 .. to choose from ?

    • omer

      there is a link above, just follow that. Its what I did. depending on the model number at the back of your iphone.

  • Lia

    Could someone please give me the link for the iPad Mini? Please, I can’t seem to find it anywhere?

  • omer khan

    YES YES YES!!! Thank you Gautam!!! your the man!!!

  • XXx

    WORKS WELL

  • Amanda

    This worked! :)

  • Melissa

    GETTING Error 3194 PLEASE HELP?

    • Gautam

      You need to remove entries of apple.com from the host file or use another computer.

  • Jason

    Make sure you back up first, mine got halfway through and failed :(

  • Andy

    YES!! it does work. Life saver… and also, it did save all my data as well!

  • Melissa

    wont let me back up is saying itunes could not back up because a session could not be started with the iphone?

  • TRIVSH

    FOR IPHONE5 A1429 I DOWNLOADED 5,2 VERSION BUT STILL FACING PROBLEM

    PLS CAN U HELP

  • Hardi

    I Download iPhone5,2 (iPhone5,2)7.0.2 (11A501)
    and it works, thanks.

  • Melissa

    Yes has worked, thankyou very much

  • justin

    will still be able to receive updates with iphone 4 gsm

  • Justin Smyth

    Will i still receive updates for my Iphone 4 GSM model

  • oki

    I have iphone 5 (A1429) he morks with ios7 beta 6 now i have activation error , when i try to update to ios 7.0.2 with Shift my itunes told me ”An noknowun error occured (3194)” please help meeee thanks a lotttt

    • Gautam

      Remove apple.com entries from the host file on your computer.

      • oki

        Thank you so much you are a god!!!! :D

  • Kayla

    I have a 4s and the file says its not compatible

  • D. D.

    My iTunes says: Your iPhone could not be updated. You can´t install this build on this unit.

    Any solutions for this?

    • D. D.

      I´ve found the problem :)

  • desiree

    This worked for me! Only took about twenty minutes too, thanks so much Gautum!

  • tom

    how do you change the zip folder into the .ipsw?

    • Kayla

      you need to extract it using winzip

  • Kyrre

    THANK YOU! This worked. Been without a phone for 7 hours….. Terrible!!!!

  • tom

    I downloaded the file and it is in a zip folder… how do you change it to .ipsw? PLEASE HELP :(

  • Seppalhuad

    THANK YOU!
    worked perfectly you saved my day

  • hermdiggle

    Worked like a charm on my 4s. Thank you so much.

  • HELP

    how do you know which software is the correct one to download….I have an iphone 5 but obviously there are 4 different links above for iphone 5?

    • Djas

      what is your iphone reference in the back A1428 or A1429

      • A1429…

        • Djas

          download iphone 5,2

    • Gautam

      Let me know your iPhone model and I will let you know which one to download or you can refer to this article to find out:
      http://www.iphonehacks.com/iphone-model-firmware-file

      • Kayla

        I have an iphone 4s, but it still says it is incompatible, help?

  • morgan

    everytime i do this it comes up ‘An unknown error has occured (1667)’ what to i do? and i have itunes updated to 11.1

    • Djas

      you got the right .ipsw file

      • morgan

        yeah it’s an iphone 4

    • Gautam

      Are you using the official USB cable?

      • Djas

        wait what happens if you’re using the official USB cable?

        • Gautam

          Some users have reported that changing the cable to the official one fixed the issue. No idea why though.

          • Djas

            ok thank you i was here from like 10 to 2am to fix the iphones

      • morgan

        yeah, well it’s the one that came with my ipod, would that affect it?

        • Gautam

          Not sure, some users have reported that it fixed the issue after they used the official cable.

          • Gautam

            Try using another port to see if that helps.

          • morgan

            no, i’ve just tried 3 different cables and the same thing came up

          • Gautam

            Not really sure about 1667 error. Did you try using another port? And stick to official Apple’s USB cable.

          • morgan

            Just tried all 4, nothing happened, is there any chance that apple will fix this or will we have to fix it all??

          • morgan

            it didn’t change anything i am going out of my mind, do you know what else it could possibly be?

          • Gautam

            Try it on another computer?

          • morgan

            i don’t have another computer

      • morgan

        yeah, well its my ipod cable, would that affect it?

  • HELP

    Just had a pop up on itunes saying

    “The iphone could not be updated. An unkown error occurred (9)”

    someone please tell me what i should do from here please….

    • Djas

      did you press option update?

      • HELP

        where was i meant to press option update??

        • Djas

          when you are looking for the update to 7.0.2

  • Patrick Robinson

    Fingers crossed. iPhone updating now and…….5…4….3…2.. and PRESTO! Back in business! Thanks Gautam! You’re a lifesaver.

    • Gautam

      Great! Happy it worked.

  • danb3ll13

    Tried doing it followed all the instructions but when I do the mac key shift and check for update it says “This version of the iPhone software (7.0) is the current software” even though I just updated iTunes, any idea?

    • Gautam

      1. You need to update to iTunes 11.1.
      2. You should download the firmware file and use the Option/Alt key on the Mac (the Shift key is for Windows) and then select the downloaded file.

    • lol

      on mac you need to press the option key

    • Djas

      .w

  • D

    i downloaded what i thought was the IOS 7 restore file, but when I click the “shift” “check for updates” the filefolder that i downloaded is empty. ???

    • Gautam

      You probably used Internet Explorer. Rename the .zip file to .ipsw file.

  • Timothy Smith

    Thank you! finally a solution that works.

  • Alex Paraskos

    Mine is stuck on restore mode but when I attempt to restore with the ipsw I get error 4013. iPhone 4S on mac.

    • Djas

      You got itunes 11.1?

      • Alex Paraskos

        Yep, 11.1.1, Mac, 64 bit.

    • Danae

      exactly the same – doesn’t matter how i restore/restart phone/mac, there is no progress on the bar on the phone and eventually the error 4013 will come up. Have changed cords, re-downloaded itunes etc…

  • juan

    i downloaded the .ipsw file and held shift and clicked check for updade and it says this version of the iphone software (7.0) is the current version. please help:( i have the 5

    • Djas

      ok what do you see when you held shift and check for update

    • Gautam

      1. You should update to iTunes 11.1.
      2. You should hold down the Option/Alt key on Mac (Shift key on Windows) and then click on Check for updates.

  • nessdel

    I followed everything you said and it went PERFECTLY ! Can’t thank you enough !!!!

    • Gautam

      That’s great! Don’t forget to keep visiting our site :)

  • Naam

    I selected the .ipsw file but it say the firmware file is not compatible to my iphone .
    My iphone model is A1429.
    Please gimme a help :(

    • Djas

      You download 5,2

      • Naam

        finish the update !!!!!!! Thank you so much

  • Naz

    HELP!! There seems to be no downloadable file for the iPhone 5 model A1429?? Can anybody post a direct to it here? Thanks in advance!!

    • Djas

      download iphone 5,2

      • Gautam

        Hey Djas, thanks for helping fellow readers. You’re awesome!

        • Djas

          You’re welcome

  • Robert Barrett

    iPad Mini File???

  • Marie

    how do i know what version to download for iphone 5 model A1428

  • ARTniyet

    worked for me! thanks

  • Gunse

    HELP when I try, iTunes said: this device isn’t eligible for the requested build (4S)

    • Gautam

      You need to update iTunes to iTunes 11.1.

      • darugl7

        i already did and it won’t work. ideas?

        • Gautam

          You downloaded iPhone4,1 firmware file?

          • darugl7

            yes i did

          • darugl7

            yes

  • taylor

    Error 3004 ? any ideas

    • Djas

      Got itunes 11.1?

      • taylor

        yes

        • Djas

          The right file?

          • taylor

            yeah

          • Djas

            when did the error appear?

          • taylor

            i hold down shift and press “check for updates” then select the file then after extracting software error 3004 occurs

          • Djas

            If you’re using a mac check you if got the latest itunes version(11.1) and check that date and time are accurate.

          • taylor

            not using a mac

          • Djas

            You can also quit itunes and try again

          • Gautam

            I am out of ideas. Restart you computer or use another computer.

          • taylor

            can apple fix this problem?

          • Gautam

            Yeah, you should contact them or take an appointment.

          • Gautam

            Try to eject your device, disconnect it from your computer and then connect it again and try the process agin.

          • taylor

            same error occurs

      • Gunse

        Yes

    • Kam

      same here, no idea what to do

    • Djas

      Using mac?

  • Harshil

    hi i downloaded evrything but it shows this firmware type is not compatible, ive got a ipad 2 wifi + 3g..

    HELP GAUTAM

    • Gautam

      What is the model number? You will find it at the back.

  • Alex Paraskos

    Any info on error 4013, iPhone 4s, the iPhone is stuck in restore mode and the error pops up when I press restore with the ipsw.

    • Gautam

      Have you upgraded to iTunes 11.1?

      • Alex Paraskos

        I’m on 11.1.1 64 bit, I’m on Mac OS X mavericks if that could break it.

        • Gautam

          Why don’t you download the iOS firmware file.

          http://appldnld.apple.com/iOS7/091-9872.20130924.2wc82/iPhone4,1_7.0.2_11A501_Restore.ipsw

          Then press Option/Shift and click on the restore button to select the downloaded file. Check if that helps.

          • Alex Paraskos

            Tried downloading and selecting the ispw manually and letting iTunes do it, neither worked.

          • Gautam

            Will let you know if I find something.

            You are using the official Apple cable right?

          • Alex Paraskos

            Im using the apple cable, I will try it on my other mac to see if Mavericks is effecting i, I’ll post what happens incase anyone has the same problem.

          • Gautam

            Yeah, that was going to my next suggestion. Though Mavericks shouldn’t cause an issue ideally.

          • Alex Paraskos

            4013 on Mountain Lion, 4013 on DFU mode, 4013 on Restore Mode, I’m stuck.

    • D

      yep 4013 has been my issue for about 7 hours – changed cable, re-downloaded itunes, restarted macbook etc, can’t think of anything I HAVEN’T done to eliminate variables…and now it’s midnight in Australia and a public holiday tomorrow so no chance getting into an apple store :(

  • Talha

    Hey everyone. I woke up to find that my ios 7 beta 6 has expired. I couldn’t access my phone and i updated to ios 7.0.2 but now i get the activation error as mentioned above. ios 7.0.2 was installed by downloading it and using shift+restore.

    now it keeps giving my the incorrect username or password error when i try to activate my iphone. The issue is that find my iphone app was installed and its not letting me do anything on my phone now. Please urgent help is required.

    while in dfu/recovery mode, i only get the option to restore my iphone and the update option in disabled.

    also i cannot sign into icloud or anywhere else with my apple id, it seems that it has been disabled or something. please help!

    Talha

  • dublae

    I have an iPhone 4, which link am I supposed to click? I want to be sure I choose the right one

  • Lucy

    I just kept trying it and eventually it worked! Phew.

  • iya

    ipsw takes too long to download! help!

    • Gautam

      Can’t really help you with that :)

  • coki

    i am about to download the ipsw for iphone 5,2. cross my fingers tightly.

  • Rohan Kinnect

    im using the option key method but i keep getting the error ‘the firmware file is not compatible’ Im quite sure ive downloaded the right software version for my phone.

    • Gautam

      Have you upgraded to iTunes 11.1?

      • Rohan Kinnect

        yup, am on 11.1

        • Gautam

          What is your iPhone model? And which file did u download?

          • darugl7

            I have 11.1.1 iTunes. iPhone 4s, model A1387. I downloaded 4,1.

  • morgan

    anyone with an iPhone have any luck with this? if they did can they help me, this is so annoying

  • Gunse

    I now have tried to restart my mac – and my iPhone 4S still give me a error :/ i can’t find the solution for my phone :/

  • Gunse

    I still got the issue with the text: This device isn´t eligible for the requested build :/ (4S)

    • Gautam

      Upgrade to iTunes 11.1?

      • darugl7

        this is what i’m getting too.

  • Josh Howlett

    help!, i have an iphone 5 (white) and this is all happening to me, when i try and add one of the .ispw it says firmware unavailable, i have tried every iPhone 5 one?

    • Gautam

      Please follow the instructions mention in the article.

      • Gunse

        isn´t working :/

  • ashishgd

    Clean and crisp instructions. Worked like a charm. Thanks a ton :)

  • David

    I downloaded the .ipsw and began to install it on the phone as instructed, but when it begins to update, right around 1/8 into it, it just stops. I left it there all night hoping that it was just being slow, but when I woke up it was still frozen. I need help because I really need my phone

  • tony

    I have the iphone 5 A1428 which one do i download

    • Gautam

      iPhone5,1

  • worked

    i followed instructions exactly (need to check back of your phone for model number, click link above model numbers) worked perfectly on iphone 5, having literally just bought this phone very happy i have it back thanks

  • Alden

    How do i know which iphone 5 i have? (ex: Iphone 5,1. Iphone 5,2… etc)

  • Alden

    If i do this, will i lose all of my stuff?

  • eric

    same problem as Tony i have the Iphone 5 A4128 which one do i download? Thank you all for your time

  • Doc11

    Dude, what should I download for an Ipad Mini? Can’t seem to find the .ipsw for that

  • Novi Sad

    Jebao me iOS i apple i ovo jutro, trebao sam kupiti Nokia 3310 i mi ne bi ovako pozeleo dobro jutro

  • Gunse

    IF YOU GOT PROBLEM WITH THIS TEXT: This device isn´t eligible for the requested build to this:

    Go to your console (terminal) then enter the following text: sudo nano /private/etc/hosts

    Then remand all hosts with the end: gs.apple.com to this IP 17.151.36.30 and then save the console CTRL+O and press enter, then press CRTL+X to close.

    Now open iTunes – then it might will give you error 4000 – just close and start iTunes again. then you only can restore the iPhone – But if you got a backup then you can load this later – it worked for me :)

    I should be because iTunes can’t connect to apple correctly, but if you change the IP it should work :)

    I hope this will help you :)

  • Coki

    Thanks, God. Gautam,your instruction is awesome. My phone is back to normal. Nothing is missing i.e. contacts, apps, etc. I had been working about one full day referring to 3 or 4 websites with no results.

  • http://www.shootitlive.com Eivind Vogel-Rödin

    To get it to work I had to restore it with the new firmware from a different computer.

  • D

    worked great

  • eric

    So i have a iphone 5. I download the 5.1 one version because i have the A4128 and im still getting the firmware error message and i have itunes 11.1. Is there any other reasons i could be getting this message

    • Phil

      I have the same phone and mine worked.

  • Guest

    I have an ipad model A1416… which file do I d/l? Thanks in advance!

  • AlyCat

    after I hit shift and select the file for my phone, it begins to extract file; once it trys to download I get the error code “3194″.
    I have iphone model a1428 so yes I downloaded 5,1.
    yes I have the newest iTunes too.
    please help! I need my phone to work asap!

  • Brcak

    Solved! Thanks.

  • eric

    So i have a iphone 5. I download the 5.1 one version because i have the A4128 and im still getting the firmware error message and i have itunes 11.1. Is there any other reasons i could be getting this message

  • Marie

    everything seems to be working except my WIFI it wont recognize my network, any ideas?

  • AlyCat

    after I hit shift and select the file for my phone, it begins to extract file; once it trys to download I get the error code “3194″.
    I have iphone model a1428 so yes I downloaded 5,1.
    yes I have the newest iTunes too.
    please help! I need my phone to work asap

  • Hank

    After i click on the .ipsw file it loads and then says its not eligible for the requested build!

    • AlyCat

      same here. I get error 3194

  • Noni

    When I connect ti iTunes, it does not work because is telling me to close the “Where is my phone” application. How I am going to close the application if the phong is not working?????

    • darugl7

      how did you get it to work?

  • Peter

    Hi, is it possible to somehow backup the iPhone 5 without itunes? I have no current backup and I do not want to lose data when reinstalling. Please help me!

    • Phil

      I followed these instructions and did not loose a thing. Once you get in set up iCloud backup, it works like a dream. You have to backup before a disaster strikes!

  • yessi197

    I’ve already downloaded like 3 different files and none of them work! i go to check for update and it says my phone is updated already please help!!!

    • jayreef

      mine was up to date also, the secret is to “alt” click the button in itunes

  • Kayla

    Has anyone fixed iphone 4s yet, because I’m still having trouble!

    • darugl7

      i need help too!

    • Gunse

      I have :D – i have tried to post the solution – but admin need to look at it before the post is coming :/

      • Kayla

        D: Needs to be posted soon! I have been going crazy without using my phone for over 12 hours

        • Gunse

          du you have Skype or Facebook or like that – i can try to help you then ?

          • Kayla

            But can you try to explain it through commenting? I need help. And I mean I no longer use my facebook, but I guess I can reactivate it for the time being. If not, you can email me at kayla.vu0221@gmail.com

          • Kayla

            Scratch that, I don’t even remember my facebook pass, so I can’t reactivate that

          • Kayla

            Wait, now I remembered my pass

    • Gunse

      IF YOU GOT PROBLEM WITH THIS TEXT: This device isn´t eligible for the requested build to this:

      Go to your console (terminal) then enter the following text: sudo nano /private/etc/hosts

      Then remand all hosts with the end: gs.apple.com to this IP 17.151.36.30 and then save the console CTRL+O and press enter, then press CRTL+X to close.

      Now open iTunes – then it might will give you error 4000 – just close and start iTunes again. then you only can restore the iPhone – But if you got a backup then you can load this later – it worked for me :)

      I should be because iTunes can’t connect to apple correctly, but if you change the IP it should work :)

      I hope this will help you :)

  • eric

    So i have a iphone 5. I download the 5.1 one version because i have the A4128 and im still getting the firmware error message and i have itunes 11.1. Is there any other reasons i could be getting this message

  • Gunse

    I have a iPad 2 – what Code do i need to download?

  • darugl7

    Okay so, I have a 4s, model A1387, iTunes 1.1.1 and nothing is working. It wont even let me restore it because it says “Find my iPhone” is on. But I erased my iPhone from find my iphone on iCloud from my pc. Now What?

    • Gunse

      find my post regarding change you iTunes IP – that will possible help :)

      • darugl7

        i cannot find it

  • CW

    phone came unplugged. now what/

  • JoeM

    Ive downloaded the newest iTunes and the right file for my iphone 5 but when I open up where it is saved, I cant see it, ive downloaded it 3 times now. Why cant I find it where ive saved it? im using windows fyi

  • darugl7

    So mad at Apple.

  • jayreef

    yes, just fixed my 4S by following the instructions, if you do not option click the button in iTunes it will not allow you to use the downloaded file

    • Kayla

      What did you do? I followed the instruction above

      • jayreef

        followed the instructions above, can not help with the pc issue not showing the ipsw file though, i can see it on the mac

  • Jordan

    I have tried following the instructions for my iphone 4s however when i Shift click i get error 3004

  • Mark

    This is how I installed the beta, but this just wouldn’t work form me – after downloading and unzipping the file I couldn’t find the .ispw file – I ended up having to put into dfu and restoring that way through I tunes.

  • sidxay

    hi how to fix my iphone show that Apple ID incorrect

  • LLBowler

    Thank you! Worked perfectly. I fixed my son’s phone this morning in less than an hour

  • Jessica

    What file do I need for an ipad Mini?

  • Marcelo

    my device isn’t eligible for the requested build. what now?

  • Kayla

    I think I just got my iphone 4s fixed!

  • Marcelo

    my device isn’t eligible for the requested build. please help me

  • JoeM

    After I click Check for Update the file I’ve just downloaded isn’t available to find. I’ve tried so many times………. HELP!!!!!

  • Mocha addict

    I have iphone 5 but my problem is that it’s saying i can’
    t update my phone whilst find my iphone is turned on, but i can’t access my phone to turn it off?

  • nathan

    i just attempted to do it on my iphone 4s and as the iphone emblem along with the bar was loading it stuffed up resulting in it going into recovery mode basically whiping my phone, btw my last backup was 8 months ago… thank you so much gautam

    • darugl7

      how did you do this? I dont even care if my stuff gets erased

      • Mark

        Connect to iTunes and put your phone into dfu: press and hold both power and home buttons until the phone switches off, release the power button but keep the home button pressed until you see a message on your PC saying iPhone in recovery mode detected, iTunes will the restore to factory settings and install the latest iOS – everything will be lost though – will work for any I device.

        • darugl7

          doesn’t work because find my iphone is on. I turned it off from my pc on icloud, but it says it is still on on my iphone.

          • Mark

            I had the same problem with the find my iPhone message, if you put it into sfumato though you don’t have to click anything, it’s all auto on iTunes – worked for me

          • darugl7

            what is sfumato

          • Mark

            Sorry, it was auto correct – meant dfu mode – you sure you done it right?

          • darugl7

            dfu mode? i already tried that.

          • darugl7

            it gets stuck in recovery mode and gets an error and I have to use tiny umbrella to exit recovery.

  • Mike Peltzer

    Looks like it worked! Thank you so much!

  • Kayla

    For the iphone 4s I fixed it! I guess I needed to just try again, took some time, But I got it

  • Yasmine

    So I’m downloading the ios 7.0.2. firmware for my phone.. once it’s done, will I ever be able to have apple’s updates directly without it crashing? What will the 7.0.2 do to my phone? Can I download apple’s updates?

  • Chelle

    Please help! I have followed all the steps above but when I shift+click ‘Check for updates’ it doesn’t recognise the file in my folder… The computer is recognising the phone, and this seems to be the last step I need to do before I get my phone back!
    Any help would be HUGELY appreciated! Thanks

    • JoeM

      same problem!! I have no idea what to do.

  • KIDDY

    i am downloading the right thing but when i go to itunes and my file and hit it , it says cannot do not compatible with this iphone
    PLEASE HELP

  • Hamaroy

    Instead of you guys spending your time and following this !!
    Try The Below !! It Works with me perfectly :) ..

    1. TURN OFF IPHONE
    2. CONNECT IPHONE TO ITUNES
    3. HOLD THE POWER AND HOME BUTTON
    4. LET GO OF POWER BUTTON AND CONTINUE TO HOLD HOME BUTTION
    5. YOUR IPHONE WILL MANUALLY BE IN RESTORE MODE AND ITUNES WILL ASK TO UPDATE YOU TO 7.0.2… CLICK OK.
    I HOPE YOU ALL GET YOUR IPHONES FIXED..

    GOD BLESS

    • Frank

      THX SOO MUCH!! IT’S PERFECT FOR ME AND MUCH EASIER TO GET EVERYTHING SOLVED

    • LYnette

      OH MY GOD!!! i think this is working… for the love of god pls let this work … thanks so much!!

  • Max

    Got a huge problem..
    I followed the steps right as provided by Gautam, but before I made the horrible mistake to erase my iPhone via Find my iPhone. Because before I found this great advise here I didn’t know what to do (made a backup just yesterday evening). Now when the Phone tries to activate there is the same message. And now I am neither able to check anything over iTunes (Mac) because the SIM Card is locked and the Phone doesn’t ask for it.
    And the firmware for A1429 = iPhone 5,2 was right?

    • HAMAROY

      Try This to Solve The Activation Issue :) ..

      1. TURN OFF IPHONE
      2. CONNECT IPHONE TO ITUNES
      3. HOLD THE POWER AND HOME BUTTON & kEEP HOLDING THEM WHILE THE DEVICE GET RESTARTED!
      4. LET GO OF POWER BUTTON AND CONTINUE TO HOLD HOME BUTTION
      5. YOUR IPHONE WILL MANUALLY BE IN RESTORE MODE AND ITUNES WILL ASK TO UPDATE YOU TO 7.0.2… CLICK OK.

      I HOPE YOU ALL GET YOUR IPHONES FIXED..

      GOD BLESS !

      • kes

        Looks to be working better than downloading as above. Thank you in advance

  • kes

    I can even find the bloody .ipsw file after downloading the file :-(

  • Trevor

    WORKS PERFECTLY !!!!!!!!!!!! THANK YOU SO MUCH !!!!!!!

  • penguin2207

    iPadMini a1432?

  • KIDDY

    I NEED HELP
    everytime i dowload the file then go to itunes and find the file and then hit it it comes up “ipohone not compatible” something like that, what do i do?!?

    ive been at this for hours

  • Jhony

    I got an error saying “This device isn’t eligible for requested build”. What should I do?

  • ollie

    My keeps coming up software not compatible what one do i download for iphone 5 uk on three network, can anyone help?

    • KIDDY

      im having the same problem!!! UGH

    • kes

      Use the link above to find the right version. good luck

      Or as HAMAROY said below

      1. TURN OFF IPHONE
      2. CONNECT IPHONE TO ITUNES
      3. HOLD THE POWER AND HOME BUTTON & kEEP HOLDING THEM WHILE THE DEVICE GET RESTARTED!
      4. LET GO OF POWER BUTTON AND CONTINUE TO HOLD HOME BUTTION
      5. YOUR IPHONE WILL MANUALLY BE IN RESTORE MODE AND ITUNES WILL ASK TO UPDATE YOU TO 7.0.2… CLICK OK.

    • Jhony

      i had a same problem, change the computer and install fresh itunes…. it did work for me…

  • ilfelix92

    IT WORKS!!! THANK YOU SO MUCH.! I REALLY APPRECIATE IT.!! LIFE SAVIOR.!

  • Phillie The DJ ™

    I have an iphone 5 and none of the links seem to be compatiable with my phone. My Itunes is up to date. What am i doing wrong here?

  • Tyler

    I have the iphone 4s, updated my itunes to the current version but when i go to download the link for the 7.0.2 firmware it only takes 7 minutes or so to download. I l hold the shift key and click check for update and then click the firmware but i get an error message saying could not be updated because the firmware file is not compatabile? anyone else having the trouble?

    • kes

      I had this when I initially downloaded the wrong version

  • nic

    did anyone else’s tell them that it couldnt contact the iphone software update server is unavailable? what do i do should i just wait?

    • kes

      try this as suggested by HAMAROY below

      1. TURN OFF IPHONE
      2. CONNECT IPHONE TO ITUNES
      3. HOLD THE POWER AND HOME BUTTON & kEEP HOLDING THEM WHILE THE DEVICE GET RESTARTED!
      4. LET GO OF POWER BUTTON AND CONTINUE TO HOLD HOME BUTTION
      5. YOUR IPHONE WILL MANUALLY BE IN RESTORE MODE AND ITUNES WILL ASK TO UPDATE YOU TO 7.0.2… CLICK OK.

      • nic

        i tried that too but i get the same message. it tells me to try again later.

  • William Clarke

    I followed the instructions for my 4s and my iPhone is now up and running again. HOWEVER don NOT use Internet Explorer to download the file. I used Firefox after many hours of messing around.

  • Joao Francisco Vanzolini Razuk

    hod do i know which version is my iphone 5?

  • Sam

    THANK YOU!! YOU ARE A LIFE SAVER!

  • rawr

    how do you determine which ipad link to download? the link to determine which ios firmware file to download only covered iphone’s.

  • Matt

    which version do I need for my ipad 2 3G?

  • S4J4D

    when i hold on Ctrl and shift and click on (check for update) it contacts apple but it suddenly stops and says error 3194 someone plz help!!!

  • rmk

    Stoked, thanks for these easy to follow instructions, took several hours for me as it kept coming up with an error but once it finally fully downloaded it worked. My 16 year old niece will be very happy that she still has all the stuff on her phone :0)

  • jason

    I’ve tried literally evrything, i have itunes 11.1 i tried doing it manually, ive tried doing it this way.. i keep getting error 3194 . ive spent 4 hours on this please help..

  • RobW

    Pressed shift then “check for updates” and navigated to the file I downloaded but there is no files in the folder… help!

  • EricaQ

    i keep getting the error ” This device isn’t eligible for the requested build” after following all the directions. Any suggestions? Iphone 5 A1429

  • paint lady

    nothing is working for me. i have downloaded the correct .ispw file for my model

    my phone does not respond when plugged into the computer
    when i click holding the shift key check for updates my computer tells me that this version of itunes 11.1.1 is the current version. i have two iphones my kids have put the beta version on and now are locked at the activation required screen. iphone 5 and a iphone 4s
    how do i fix it when the phone is not being recognized by the computer as even being connected?

  • Aimee

    worked like a charm for my iphone 5.
    Thanks!!

    A few notes:
    1) make sure to download the most current version of itunes.
    2) make sure to download the correct software update for your device.
    And most important: DONT PANIC!! there’s a fix for everything!!

    • ashter12

      Did you download the ios 7 illegally and is that why you got the activatiion error?

  • http://robtarr.net Rob Tarr

    Can somebody confirm which is the correct version for the iPad mini (A1432)?

    • Doc11

      I’ve read a lot of the comments but still no one has ever given any info on choosing the right firmware for an iPad Mini. Maybe there’s isn’t a firmware available for that. It sucks!

      • http://robtarr.net Rob Tarr

        I found it – iPad2,5 is the correct version for the A1432 Mini

  • Pat Hurlburt

    My daughters phone is bricked right now….did everything it says above and now I am getting a error that says firmware isn’t compatible, I have updated my itunes and everything HELP!!!!

    • Jhony

      i had a same problem, use different computer and install fresh itunes…. it did work for me…

      • Pat Hurlburt

        Found out I download wrong version of iOS for her phone …. All good now :)

  • Tf

    When I down load it it show as a file folder wat shul I select next

  • khalid

    how do i disable find my iphone???

  • paint lady

    i have an iphone 5 and downloaded the right ispw file for the model
    i have updated itunes to 11.1.1
    my phone does not go into recovery mode
    it goes through the motions and ends up back at the activation error message telling me the device is not recognized
    when i plug the phone into the computer, it does not register as being recognized at all.

    i tried the check for updates, but it just checks the updates for itunes and says it is the most current version.

  • Moji

    iphone4s on Mountain Lion (iMac)
    i’ve updated to official ios7 from my previous ios7 beta6..
    and this morning it has expired even i’m on official IOS7..
    but my friends iphone4s have nothing wrong with the expiring matter..
    he have the same updating method like mine.. ios7b6 > ios7 official..

    then i found this solution (here) & try many time using my imac..it keeps giving me an error “The iPhone4s coud not be updated. This device isn’t eligible for the requested build.”

    so i try again restart my iphone & restart my imac…
    i almost giving up to complete restore my ifon..
    so i try to change doing this method using my macbook pro..
    and,everything going smoothly,perfectly on the 1st try :)
    iphone works like a charm now :)
    thanks people!

    • Jhony

      use different computer and install fresh itunes…..it worked for me…. i had a similar problem…

    • ashetr12

      i downloaded the same ios7 beta 6 but on windows and my phone is still stuck on the activation error?? I also tried the right update for my phone and update on itunes any help?

  • Taylor

    i downloaded the firmware, and i held shift and clicked on “check for update” and i tried looking for the ispw file, but i usually use a mac and i’m using a pc currently, can anyone help me find the ispw file?

    • Taylor

      I also looked under downloads and everything, i can’t find it anywhere

    • adnaan

      go in to your browser and go to the downloads section. then find the file , right click on the file and say open in folder. move it to desktop to find it easily

  • Karen

    It indeed works!! I encountered error message ‘the firmware is not compatible’ in the beginning, and later I realised that the iOS 7 version I downloaded may be incorrect, so I downloaded the rest 3 versions of 7.0.2 and tried it one by one. And it worked! Thank you very much for this posting!

    • ashetr12

      Do you have windows? & what kind of iphone?

  • Nillim

    THIS WORKS. All of a sudden my iphone 5 asked me to “Activate Iphone” I tried and I was given a “Activation server is not available try later……”.
    Attached device to itunes via computer. It recognized it and said my copy of IOS had expired. When I went to click restore asked to. “Activate Iphone”. Back to square one!
    My only option was to follow directions on. This page. By doing so I was able to get my iphone back to normal use.

    I had all apps and data as before my version of IOS expired.

  • jamcar1990

    After I downloaded it WinRAR zipped the file. If this is your problem just rename the file to .ipsw that worked for me. I have model A1429 and I use iPhone5,2 (iPhone5,2)

  • Doc11

    Anyone please let us know which one to download for an iPad Mini A1342, would really appreciate it!!!

  • mae

    I have a macbook pro and i downloaded the ipsw and its taking like 3 hours to download. my itunes is still updating to itunes 11.1

  • khalid

    Thanks so much it worked very good thanks again

  • ashetr12

    My iPhone starts saying extracting then it says the an unknown error has occured (3194) & that it cannot be updated?

  • Matt

    it worked !!!!

  • MichaelLH8

    My iPhone 4s has had the beta and now it is in the “must be activated mode,” and I did all of the steps for this and everything else but it says it cant update because of “an unkown error (11)”
    anyone know what to do?

  • daisy

    when i click sync it says it could not back up the phone because a session could not be started with the iphone? because it is on activation error – please help me…

  • Victor

    it says my phone is on recovery mode…

  • Jhony

    use different the computer and install fresh itunes…. it did work for me…

  • Almanin

    My phone was bricked in the morning. Your instructions were excellent. Worked as you had described. Thanks to Karina for further details.

  • Jon

    I did everything as instructed and had some error occur during the update in iTunes. Didn’t catch the number of the error. Now the check for update button has gone dark and my only option is to restore…so that’s what I’m doing. i reset my computer to see if I’d start back with the check update, but to no avail. Said my phone was in recovery mode and only could restore.

  • Mason

    It worked! Thanks for the great info. I talked to sprint and they were going to make me come into the store, saved me a trip!

  • Tyler Spegal

    When i try to update it with the new update or whatever. I get an error message called restore error 3194, anyone know how to fix that?

  • Mula

    What is your update button is blocked and it only allows to be restored? I tried restoring and it just stays at the activation screen. Ive tried just about everything since yesterday at 11pm I havent gone to sleep i just want my phone back.

  • SJ

    It doesn’t work. I downloaded the file but it doesn’t appear to download as an ispw file. When I click shift and check update, I am not able to select the file because I cant view it. Please help.

    • kes

      Same here but no one bothers answering

  • Nils Rasmusson

    Thank you! This got me up to date and my phone is back on track.

  • Tamara

    This worked..THANKS!!!

  • Robert

    In the future maybe the message will come up again? That would be annoying.. I hope i dont have to do this on each update .. :/

  • ashetr12

    Thank you i have my iPhone 5 back now. It kept saying i had a (3194) Error but i looked it up and did the instructions now my phone is better than ever(: Most probably need to restore their hosts settings!!

  • Jazz

    HELPPPPPP !!!!
    I’ve followed all the steps precisely but now my iTunes is telling me the firmware file (That I downloaded from the link above) is CORRUPT! I have an iPhone 4 and made sure I download the correct file, please help!!

  • clay

    alright, Im having some issues when i try to update itunes it says the itunes update server isn’t working… i also just tried the right IOS7.0.2 file download and it said the itunes software update server could not be contacted what do i do? should i register my UDID or what?????

  • Milo

    hey, this is very important as i need my ipad for school drasticly tomorrow. i can not back up or resotre as it said “turn off fine my ipad” which i cant do as its locked. i need to know which file to download. i have an ipad 4 , with lighting bold and dont know what to install. please reply soon, cheers

  • Kieran

    When I hold shift and click the check updates button, It comes up saying turn off find your iphone when I cant even access that anyway!!!

  • coolman

    thankssss it worked dont know why it screwed everyone who had the beta what a waste of time though

  • drew

    do I open or save the file??

  • James

    My itunes does note recognize my Iphone 5….I already updated to the last version, and nothing happens… when I plug my iPhone on my computer the windows just pop a message saying “USB device not recognized – try it again, if windows does not recognize it, your device may not be working”

  • Jase

    Hey guys. Which “restore” file in the list above do I download for an IPAD Mini (Model A1432)?

  • eliviaambler

    After I get the new update, will this activation code ever come up again?

  • abbie

    when it says
    ‘then hold down on the option key (Mac) or the shift key (Windows) and click the “Check for Update” button in the Summary pane. Browse to the .ipsw file you had downloaded earlier and select it. Alternatively, click on the “Check for Update” directly without using holding down on the Option key or the Shift key. It will download the iOS 7.0.2 software update and update your device to iOS 7.0.2′

    where is this? iv downloaded the ios but havent got a clue when to do next

  • Rees

    My phone is activation locked but I cannot downgrade/upgrade because I need to disable ‘Find my iPhone’ in the phone’s settings, but the phone is locked.. any help? D;

  • Nate

    I have tried to follow these steps with no success with my iPad mini A1432. I searched for the right .ipsw file and I’ve used Tiny Umbrella to exit recovery mode. When I try to update I’m hit with a notification that my iPad is not eligible for the build. Please help!

    • Nate

      I can also hear my email updating when I exit recovery mode so I know I’m close to getting this mess fixed. Oh, and my iTunes is updated to the latest version.

  • kar

    to whoever shared this. just want to thank you. it worked on my iphone 5!

    just a few tip, make sure that your itunes is updated as well and make sure to download the right firmware. it might take a while but it will surely work. Just be patient.

  • kenneth

    why cant I download the .ipsw file it just sais downloading from site:apple.com..

  • Oliver James

    My phone is back! Guys, this works! The bulk of this process is downloading the appropriate firmwire file for your phone. Once this is completed the updating process is very quick. Please be patient and remember to take your phone out of the case and look at the numbers on the back to determine the correct file to download. It is a lengthy file so you don’t want to download the wrong one… Good luck everyone and im glad i can help someone elese with this issue.

    • kes

      Hi – I have downloaded the right file but when I connect to iTunes and click shift/check for updates I cannot locate the .ipsw file ???

  • kes

    HELP HELP HELP
    Downloaded as above but when I press the SHIFT key/check for update on iTunes it doesn’t find the .ipsw file ?????
    Getting f****** wound up now big time…

  • kenneth

    how long does It take to download the .ipsw file it doesn’t say and is it common to say downloading from site:apple.com..

  • kenneth

    how long does It take to download the .ipsw file it doesn’t say and is it common to say downloading from site:apple.com.. please reply I really need help

  • John

    Everything was working great until my iTunes disconnected suddenly and knocked me off in the middle of updating. Had to Restore iPhone at that point so I lost all my history, apps, everything… GRRR!!!!! At least the stupid phone works now.

  • kenneth

    can somebody help me how long does it take to download the .ipsw file

    • kes

      It is about 1.2gb so depends on your DL speed

      • kenneth

        how do u get the file cant find am i suppose to zip or wat

  • Pissed off apple user

    I completely gave up on trying to save my data, so I restored and now my iPhone is stuck in the Find my iPhone crap. It doesn’t let me log in using my AppleID says it can’t be used although it’s clearly my account. So I went to icloud website and took it off the list and removed it so it is no longer linked and I still get the same message. Any help before I intentionally break my phone to claim my warranty?

  • Avrumu

    Thanks a millllllllllll
    Everything back to normal
    Took me 15 minuts and it worked great

  • Nate

    Can anybody give me any tips in regards to an iPad mini model A1432?

  • Tamara

    Im confused because I downloaded the firmware, extracted the file and then when I was in itunes browsing for it, it kept opening all the folders within the firmware so there was nothing I could actually click on in order to load the ios7 onto my itunes… if that makes sense.

  • jmn1804

    when i held shift down and clicked “check for updates” it says firmware file is not compatible

  • Drea

    I unzip the file then what? I don’t see the actual file??!

  • kenneth

    how do you zip the file i cant find it please help..

  • Amy

    i cant download 3.3 for some reason

  • Thomas

    I downladed the file, but there is no ipsw file and iTunes cant find the file. I used WinRAR to unzip it. where is the ipsw, or where can I download it?

  • richard mo

    I tried to update it from the file and it says my firmware is not compatible? any clues on how to get this upgraded?

    • michellelisa

      it just means you downloaded the wrong IOS firmware

  • E

    This worked beautifully. First time downloaded the wrong IOS firmware for my phone, but once the correct one was downloaded all went as predicted. Up and running again.

  • Oaten

    I just tried this after watch many stupid videos on youtube and i can say this WORKS 100% make sue you download the CORRECT SOFTWARE! Thanks GUYS!

  • Thomas

    I downloaded the correct software and It does not have the ipsw. I unzipped it and its not there

  • kenneth

    how do u find the ipsw file are u suppose to unzip or zip please help totaly lost

    • Andre

      i was just asking the same thing I figured it out basically go to youtube and type in how to convert zip file to ipsw and it tells u right there

  • BW

    Do you have a link for iPad Mini firmware?

  • Tyler Cochran

    Ok, so I downloaded the file for my iPhone 4S and followed the steps, step by step and after I try to install the file it says, “The iPhone could not be updated because the firmware file is not compatible.” I made sure it was the right file and my iTunes is up to date. I cant restore or restore any backups at all saying that it cant start a session with my phone. Can anyone help me out?

  • Kevin

    i love you thank you sooooooooooooooooooo much IT WORKED !!!

  • kenneth

    how do use the ipsw file are u suppose to zip it or wat please help

  • Al

    Says device isn’t eligible for requested build…… how do I get past this??

  • donnaclark

    I downloaded the file, after waiting a good 2 hours for it to download i unzipped the folder and it’s not coming up as an itunes software…i dont really know how to explain it it but it’s full with empty folders instead of something i can actually put onto itunes….did i do something wrong?

    • kenneth

      how do u unzipped the file

    • DRE

      U HAVE TO CHANGE ZIP TO IPSW FILE YOUTUBE SHOWS U HOW

  • Black Lightning52

    What should I do if I don’t have access to the Check for Update pane?

  • Nate

    Can someone please post a link to the ipsw file for iPad Mini Model A1432?

  • Dave

    Yes…finally…my phone is working again. Thank you guys!

  • Drea

    I figured it out! Can’t use Internet explorer! Have to use Chrome or Mozilla or another system.

  • kenneth

    can anybody tell me how do u need to unzipped the file

    • dre

      I just told u bro

  • kenneth

    do u need to unzipped

  • DRE

    u have to change the zip to ipsw file youtube shows u how just search it up YOUR WELCOMEEEEEEEE GUYSSSSSS

  • Jeppe

    I tried to do this, but i just get a unknown error(29)
    What does that mean, and how do I fix it?

  • Daniel

    It almost got updated with everything and then I got a error with the number (6) at the end? What did I do wrong?

  • kenneth

    yes finnaly it worked tks alot

  • jmn1804

    i downloaded both iphone 4 links and both say firmware file not compatible

  • travon

    OMG thank you so much yes yes yes it really works. I was seriously about to cry. Apple was talking about contacting the developer and having them add my phone or some thing idk i just know i was about to cry……….

  • Breezy

    I keep getting “Error 3194″ PLEASE HELP !!!

    • Chris

      Ey men i alredy got the same error yesterday but today i just download the ios 7.0.2 for my iphone and i almost forgoted you need to have itunes version 11.1 then just connect your device go to itunes press shft and look for update or something like that say on itunes then you select the versión for your device that you need to download and just let the computer make the rest and i forgot that you need to log with your iCloud account and then you can use your device like before i hope that this work for you ;)

      • Breezy

        I have the latest verson of itunes & i downloaded the firmware for my iphone 5 but i keep getting that error msg. Im getting really frustrated … I NEED MY PHONE ! HELP PLEASE !

  • Raj

    Thank you, you life saver

  • JMP

    my friends phone is having the issue but it doesnt allow an update bc Find My iPhone app is on, what should we do?

  • Jade

    IT WORKED, thanks a lot. Had to live without my phone for a whole day.. That’s tough!! ;-)

  • Tazzy

    I need help, I have downloaded the correct ipsw file to my computer, but it is showing up as a WINRAR file instead of an ipsw. When I extract, it is a series of files, nothing is the file type ipsw. So, I when I hit SHIFT + Check for Update, I don’t have a ipsw file to select.

  • Wynton Twitty

    i cant pass the 3004 error can somebody help me please

  • Sweg

    Am i going to loose all of my data I have like 1200 songs and no backup

  • Abhijeet

    It Works…. Thanks Gautam…!!!

  • oscar

    i downloaded the right file and still cant update my fone. please help!!!

  • matt

    cant find the ipsw file in the ipod 5 download zip file..

  • ben

    i have the newest ipad 64gb wifi only. Which do i download?

  • marmaze

    Okay I downloaded right version for iPhone 5 and I have iTunes 11.1, but Im recieving Error (3004) PLEASE anyone help? !!!!!!!!!!!!!!!!!!!!!

  • marmaze

    Im getting Error (3004) !!!!!!!!!

  • Memphisburnin

    i cant tell which iphone 5 firmware I need?

  • demi

    when i check for updates it says it already updated help

  • darugl7

    Just went to the apple store and they gave me a new phone. HOLLA

  • dan

    How do I know which I should download? Have an ipad mini….

  • Kle

    Thanks so much, this was so helpful!

  • tyler

    mine keeps say 3004 help plz

  • Adriana Rangel

    I love you, Gautam! Thanks so much, I was having withdrawls not being able to use my phone, LOL!

  • Praveen Kumar Gogula

    It worked for me.

    After updating itunes, restart your system, and proceed with the steps given.

    Thank you

  • jacob gallegos

    this really helped me thank you so much i missed my sweet i phone lol

  • liam newton

    thanks a million mate! worked excellent! thanks again.

  • Stephen

    WORKED! Thank you so much for posting this! Followed exactly what you said and had no problems at all!

  • OhRiza

    how would iKnow whitch one to download for the iphone 5 . they all say the same thing besides the iphone5, iPhone 5,2 etc.

  • OhRiza

    and unfortunately cant backup , say session cant start with my phone

  • llama

    If you plug it into your computer and do a hard reset the new version of iTunes will update, you lose everything but it will get your phone working again.

  • Terrible

    the directions work – all you have to do is follow them. Easy: download, upload, update and enter your password on your phone. it’s not that hard, people.

  • J

    I Have An iPhone 5 But Which One Do I Download, Because There Is More Than One…

    • OhRiza

      thats what im trying to find out , currently downloading the first one hoping it works . long download

      • J

        Okay The Second One Is The Only One That Works So, Mine Is Currently Restoring

        • OhRiza

          im trying the second one right now , have to go threw this hour download at the moment . hopeing it works

  • Willem

    It worked for me! Nothing lost and all ok. I wonder why Apple didn’t mention that this was about to happen. I didn’t know that the iOS 7 beta 6 was about to expire. I wonder why iTunes didn’t mention that the iOS needs to be updated as it told me that my version was all right. And then again: why an Activation Error and pointing me towards my own settings on iCloud on there own postings? As they knew this was about to happen…

    What I learned was a very simple lesson: Never ever install beta software on a device that is used for work and is important for your business. Just buy a test device! It’s much cheaper and the stress is better to control!

    Thanks Gautam for your very concise posting!! It helped a lot!!
    Cheers, Willem.

  • Joey

    my phone still doesnt work i tried and it wont even let me back up my phone and when i try to update it says my ios is up to date

    • mae

      me too! someone help ):

  • Melanie

    Ive downloaded the ios7.02 firmware on all three browsers. My itunes says my firmware is not compatible! HELP!

    • OhRiza

      did you download the same one ?

  • Nicolai Kryger Christensen

    This worked perfectly, however at first my IPhone 5 said “the activation server was down” and iTunes wanted me to enter pin for SIM, but I couldn’t. After a restore of the iPhone (still connected to iTunes) by holding down power and home, releasing power when the Apple logo occurred and releasing home button when iTunes connection showed up on IPhone screen, I could do the setup.

    Thanks!

  • ben

    worked!! tysm

  • Jonathan Ngo

    which one i have to download for my ipad mini ?

    • Gautam

      What’s the model number of your iPad mini? You can find it at the back.

    • Gautam

      What’s the model number of your iPad mini? You will find it at the back.

      • Jonathan Ngo

        A1455 ipad mini

      • Jonathan Ngo

        Gautam i tried downloading for my ipad mini and its said it is saying that the firmware is not suitable for my ipad mini can you please help me?

      • Jonathan Ngo

        A1455 ipad mini please i tried it and says firmware is not suitable

  • mk

    i tried everything i updated to ios7.0.2 and it happened but then the activation screen came up on my computer , whenever i plug my iphone in it shows up with that and doesnt let me update or do anything else its just on the activation screen . someone help please ?

  • aldou

    upgraded to iOS 7.0.2 but still get the activation error.. not sure a RESTORE would help now but I’m hesitant as I don’t have a recent backup.. any help?

  • Phill

    We need a fix if you are in recovery mode!

  • JUAN

    Hi, I downloaded the zip file to my comuter, when I try to look up for the .ipsw file into the folder I saved and extracted the zip file It seems no .ipsw is founded. Can you please help on how I can get the file?

  • wil

    Seems the trick is to download in a browser that won’t unzip the ipsw (eg chrome), plug in the ipad, update by option-clicking the update button, and just leave the thing alone for a bit – go outside, whatever.
    All went smoothy for me and nothing lost.

  • Andriy

    This literally saved my life… Especially the part about keeping all the pics on my phone! Thanks so much!

  • Tara

    I am getting a 3194 error when using these steps. Can you help me?

    • Gautam

      Remove the host file entries for apple.com to fix the issue.

  • OhRiza

    fixed my phone and diddnt loose any info , Thank you very much

  • ajrixer

    I have an iPad 4 model A1458. which link is that?

  • dlp911

    If you are a Windows user, after you download the correct firmware you must change the .zip file extension to .ipsw or you cannot see the file in iTunes on your PC. To do this go to control panels>folder options>click on the view tab at the top>select show hidden files>be sure to uncheck the option to hide extensions for known file types. Then go back to the file you downloaded and right click then select rename then remove .zip and insert .ipsw. You can now see it in iTunes and just follow the instructions given on this page.

    • Erica

      THANK YOU! This was very helpful!!

  • Lynette

    i have an iphone 4 which link should i download? do i just download the iphone 4(iphone 3,1) link?

    • danielle

      there’s a link in the text above that you can click on to figure out which one to pick :)

      • Lynette

        hahah thanks so much sorry i was a bit confused by the numbers in the brackets and stuff

        thanks again!!

    • danielle

      literally the last sentence.

  • lauren

    it says 4 and a half hours left to download…will it really take this long?

    • Gautam

      It’s approx. 1.2 GB file so it will depend on your internet connection.

      • Madeline Stohler

        mine has taken over 15 hours. is there anyway to start it over????
        it seems frozen

  • Matthew

    so my check for updates bar is faded out and I’ve been doing DFU and restore on my iphone 4 all day with different firmwares, but all it says when I try to activate is unable to reach servers. any help?

  • Danae

    I FIXED THE ERROR 4013 ISSUE! Believe it or not, my high-powered customized (16gb of ram, SSD drive etc etc) 2012 macbook pro may have a usb port issue, and ended up having to restore via an itunes on my brothers 2010 Asus windows 7 home premium laptop (4gb of ram, i3 etc), took a while but actually worked! Pride comes before a fall I guess! Try every available computer if you’re consistently getting errors on your own…

  • Jeosanint

    Guys I need some help! I can’t fix my Iphone 4S and I’ve followed all the steps…

  • Trenton Taz-Poe Young

    it says that iphone could not update because firmware is not compatable i have the iphone 4 from verizon so i downloaded that firmare what should i do

  • Janinpens

    how about the ipad mini? how can i download the said link if its not in the list. pls help

  • Dell

    i need help please
    ok i have iOS7 beta installed in Ipad Mini and now its showing me the same error, where can i download the iOS 7.2 for Ipad Mini

  • Dell

    My Ipad mini model number is: A11432

  • Dell

    sorry its actually My Ipad mini model number is: A1432

  • Edgar

    which one do I have to download for my Ipad 4 ?

  • Miriah

    This still isn’t working for me !!

  • alice

    will it really take 4 hours to download?

  • chris M

    THANK YOU SO MUCH!!! this was my last hope to fix my phone and it worked, so helpful thank you

    • Gautam

      That’s great.

  • EverettTroya

    Did any one lose your data when you used the “Check for updates” button?

  • Mal

    Windows users Hit “SHIFT” not “Alt” to use your download to restore. that was my issue. Works fine. Recovery mode, then restore. Good Luck.

  • Doc11

    DL ipad 2,5 for the iPad Mini. Worked for me

  • Tay

    Chen I shift+click Check For Updates, it comes up with Error 3194 -.-

  • Lynette

    I tried to update my phone but it just came up with a message that said my iPhone could not be updated because of an unknown error?? Anybody can help???

  • david

    i did every thing it says in the instruction but it keeps saying when i check for update that the firmware i downloaded isnt compatible

  • loic

    I have downloaded the iPhone 5,2 file but no .ipsw file!!! I have checked all folders and cannot find this specific file. Please help!! Thank you.

    • loic

      I have all kind of files like .plist, .dmg or .n42 but no .ipsw….:’(

  • john

    Big problem.. I followed instructions but now I find myself with a brand new phone.. everything gone. Although I do have a back up, it is from august and i will lose a whole month of photos and new contacts.. any suggestions before i make it worse?

  • Madeline

    everything worked great so far, but, i started updating it 12 hours ago and it is still stuck on the same update screen. what should i do?

  • frenchguy48

    I have been through all these steps. I have 7.02 downloaded from the apple store. Still getting the activation error. The official “explanation” from apple “advanced” tech support is “Heavy traffic on the site, keep trying.” Translation: we screwed up and are scrambling to fix our mistake without admitting it. So we wait.

  • sibu

    mine is asking me to switch off the “find my iphone” on the setting… i can’t do that cause it give’s me that activation error message… what should i do?

  • sidxay

    im restore DFU mode then my Iphone need to Apple ID i used it that ID i used before but it shew incorrect how can i do it

  • messarra3

    Nothing is working. I downloaded the right software for my iPhone 5 and it downloaded to my phone. My phone now says “Hello (in various languages) then i unlock it and it says “could not activate iPhone” “your phone could not be activated because the activation server is temporarily unavailable. try connecting your iphone to itunes to activate it, or try again in a couple of minutes”. my itunes wont let me do anything either as it says “your request could not be processed” and it wont let me do anything along the lines of backing it up or restoring or even checking for updates. please help me someone!

  • http://www.tops-int.com/ Niel Modi

    I was facing the same error. but it was solved on his own, i just clicked on update when it asked me to update on time.

  • harshit singh

    how do i turn off location services???
    It says that to update i have to turn off location services!?!!!
    help please!!!

  • george

    it left me with error 1667 :S What do i do ?

  • Erica

    I matched the model and downloaded the file. It came zipped i tried to unzip it but there is an erroe with “firmwear”.
    I tried opening the zipped and unzipped file in itunes and it still will not allow me. I think the problem has to do with locating a “IPSW
    ” type of file.
    Anyone, any ideas? Please and thank you.

    • http://rounak.me/ Rounak Jain

      keep the file as .zip, but change its extension to .ipsw instead of .zip

      • Erica

        Thank you, but I dont know how to change the extension

    • Gautam

      If you’ve used Internet Explorer it tends to download the file as a zip file.

      You shouldn’t unzip it, instead rename the .zip file to .ipsw file so iTunes can recognize it.

    • Erica

      THANKS EVERYONE. I figured it out. only down side is that itunes is now a bright white screen. how do I return all of them back to normal where I can just sign on to itunes and the undates will deal with themselves.

  • PotatoVeggie

    My iPhone 4S Had iOS 7 beta 6, which ofcourse as stated above, recently expired.
    I connected my phone and opened iTunes on my laptop, i tried to restore, backup and update, but nothing worked (iTunes 11.1) I kept getting error 3194 (I have tried all solutions, Disabling security etc), I entered DFU Mode and then I had only one option, to restore( Restore and update when clicked on) Everything went well until it got extracted fully then suddenly I got an error message repeating the same thing, “The iPhone “(Device Name)” Could not be restored, an unknown error occurred (3194)” I have tried pressing shift key + Restore then choosing an iOS7 Firmware which I had downloaded: iPhone4,1_7.0.2_11A501_Restore After that I tried many more (around 5 more) but nothing seems to work, I’m confused on what should I do now? I have tried like a thousand methods.. Help?

    • mahi

      even i have the same problem
      plz someone help

      • nonon

        me too

  • Trig A.

    If you are unable to remove your device from iCloud/Find My iPhone, make sure you turn off your device first for the “x” to appear. If it’s on, you will not see the “x” that will allow you to remove it.

  • lukemill

    I tried to update manually, but it just hung…so I had to restart and now I am stuck in recovery mode. I have been in Europe since last week…have hundreds of new photos and videos – no backup. I can’t get out of recovery mode…

    • lukemill

      More info – iPhone 4S and using a Mac

      Don’t want to restore, even though I know I can. I need my data.

  • lightandshadow68

    Note: You have to install the 7.0.2 update from iTunes 11.1.1. The Beta version of iTunes supported 7.0, but not the authorization scheme currently in use. If you upgraded to 7.0.2 from the beta, you’ll need to enter DFU mode and install it again using iTunes 11.1.1.

  • Jean-Fabien

    Thank you so much !!!!

  • Vamok

    mine just says connect to i tunes on my i phone after i installed the ios 7.2

  • mike

    it will not let me update because find my iphone is on??!!!????

  • Nyhna

    I downloaded the file but I cant find a ispw file…
    Can someone please help??

    • Gautam

      If you downloaded it using IE, then it probably got downloaded as a zip file. Rename the .zip file to .ipsw.

      • Nyhna

        Thank you very much!

  • applesucks

    when I hold shift and check for updates every single file folder I open is empty and just leads me to another one…I cant open ANY .ispw files because I cant even find them….can someone help?

  • random

    itunes wont even recognize my iphone help

  • BD

    Thank you. Worked for me

  • lauren

    when I press shift the firmware doesn’t show up for me to click on…

  • Michelle

    I have an iPhone 4s and when I do everything that the instructions say it just keep showing up “firmware file is not compatible” and i’m positive that I downloaded the right file. Help?

  • http://theuselessweb.com/ bigfatgochu

    ATTENTION: I FOUND THE SOLUTION FOR PEOPLE WITH 3004 ERROR WHEN TRYING TO UPDATE/RESTORE.
    YOU MUST USE ANOTHER COMPUTER WITH ITUNES. THAT IS THE ONLY SOLUTION I KNOW SO FAR.
    TO SOLVE THIS, MAKE SURE YOUR IPHONE/IPOD ISNT PLUGGED INTO A COMPUTER. THEN PUT YOUR IPHONE/IPOD INTO RECOVERY MODE. (HOLD SLEEP BUTTON AND HOME BUTTON FOR 20 SECONDS OR UNTIL YOU SEE A CHARGING CORD POINTING TOWARDS TO A ITUNES SYMBOL). THEN USING ANOTHER COMPUTER, PLUG YOUR IPHONE/IPOD IN WITH THE USB AND WAIT A MINUTE OR TWO, AND ITUNES SHOULD NOW RECOGNIZE THE DEVICE AND PROCEED TO RESTORE THE IPHONE (YOU DON’T NEED THE IPSW FILE, JUST CLICK THE RESTORE SHOWN ON ITUNES)
    ???
    PROFIT. PLEASE UPVOTE SO OTHERS CAN SEE, THANK YOU

  • Mark

    what about ipad mini?

  • Buz

    Once I switched from IE to Chrome, it worked perfectly’

  • Buddy Barker

    Nothing works with my iphone 5 says it isnt compaible

    • Gautam

      1. You should first update iTunes to iTunes 11.1 or iTunes 11.1.1.
      2. Let me know your iPhone 5′s model number, so I can let you know which firmware to download.

  • Tamara

    I felt so stupid yesterday trying to do this. I couldn’t find it when I searched for the file after downloading it and then I realized I didn’t download it in chrome. Definitely do not use internet explorer for anyone else who is having the same issue.

  • janinepens

    it keeps on saying that my “firmware file is not compatible” but i DL’d the exact .ipsw file. what shud i do? help pls

    • lauren

      did you download it off of chrome or internet explorer? because ie didn’t work for me but chrome did.

      • janinepens

        i tried it on safari.

    • Gautam

      What is your model number? And which file did you download?

      • janinepens

        model A1432. i DL’d the one you gave me but it dint work on my ipad. shud i try it on chrome?

  • Michelle

    It keeps saying that the firmware isn’t compatible. My iTunes is up to date and I downloaded the right file. SOMEONE HELP

  • Reid

    I downloaded it and when I press shift and check for update, the file doesn’t show up. I’ve tried at least 5 times and still no luck. Somebody help me

    • Gautam

      The firmware file probably downloaded as a zip file. You can rename the .zip file to .ipsw.

  • whatsa2

    yikes…
    what a debacle

    24 devices and its a nightmare

  • Josh

    It worked!!! Thanks a million!! Question though… does this mean I will be able to do future updates like normal now? Because I wasnt able to do the update to 7.0.1 when I was running the latest beta version. I want to be sure the beta version was erased entirely when I downloaded the 7.0.2 ipsw and im not still running some form of the beta version still and run into this “activation error” problem again? Thanks!

  • shishir

    guys! plz help me out
    i have a iphone 4 and i downloaded the compatible firmware from the links above
    i have already updated my itunes to 11.1
    when i restore the iPhone (coz my phone went in recovery mode) itunes ask all your data would be lost and updated to 7.0.2 and stuff
    i say ok restore but then it starts restoring and then shows up a error

    • shishir

      it mostly shows the error 2006 (i am the same who asked the question) gautam plz help me quickly

  • Alibek

    Help pls!!! where can I download IOS 7 for my Ipad Mini with model A1455?

  • ali

    worked great! i was afraid my apps and info was wiped! ( I produce music and use imaschine to sketch my beats on the go) phew…. thanks so much it worked great updates without deleting anything!!! THX

  • hockeyjeff

    worked perfect just like you said thank you so much read Karina’s post and follow it worked just like it said : )

  • F.kuwait

    thaaaaaaaank you alot i really appreciate you and how you helped me, i went to many iphone repair shop and they told me if they fixed it everything in my phone will lost and thanks god i found you and i did the steps exactly like you told me and I’m happy with the result.

    • Gautam

      Glad we could help. I see many blogs recommending users to restore their device to fix the issue. It is just wrong and irresponsible.

  • Damien

    Man – you just saved my life – ty for taking the time to post

  • Jopie J J Henning

    Which one to take for iPad 4th gen, a1460?

  • Dr Abdulla Al-Taweel

    I received an activation error and all that, but I decided to restore the phone by placing it in DFU mode. However, when trying a regular restore I kept getting error 3014. Im trying to restore via Tiny Umbrella now and im getting error 4014.

    Really really stuck now and a bit worried, as my phone is stuck in DFU mode and im not sure what to do. This is frustrating, your help would be appreciated.

  • Maggie

    When I tried this all, it only came up with a message saying “an unknown error occurred. (3194)” I’m almost positive I downloaded the correct firmware. I really don’t know what’s wrong. Help, please?

  • Shruti

    Hi Gautam, thanks for this post! My iTunes isn’t recognizing that an upgraded file exists on my computer though. I’m running the beta on my iPad2 and when I click ‘check for update’ it just tells me ’7.0 is the latest version’. Am I doing something wrong?

    • Shruti

      Never mind – figured it out! Needed to hold down “command” and click on “check for update” at the same time. It’s working now, cheers!

  • lowridaau

    hi all
    ive installed ios7 on my ipad2 but it activated the passcode lock but i have
    never had this enabled and dont know the code, i tried to do a restore through
    itunes but it wants me to disable ‘find my phone’ app, but i disabled this
    through icloud and now cant enable it?

  • nakataX

    how to skip activation was linked with apple id. i a ipad mini from a streetboy. anybody know how to by pass the activate ipad?

  • Dominic

    Does it matter which iphone 5 download you pick from above? i have black iphone 5 16 gb sprint

  • pross3910

    i got two of these to work, but the 3 (a friends of my kids) won’t work. I’ve even try and restore and it won’t work. I fixed our 2 phones, but I’m on the hook to help my son’s friend… Any idea? The IPWS doesn’t work, neither does a full restore… Help all.

  • Gary

    How do I know which is the correct download? I have an ipad 3 64gb wifi cellular. Model A1430

  • andrew

    IT WORKED!!!!! THANK YOU SO MUCH!!!!!!!

  • michael

    ITUNES WONT RECOGNIZE MY IPHONE!!! I tried it on my mac, my pc, and my friend tried it on his PC. it wont recognize my phone so i can’t do anything to fix my phone. And i am pretty sure apple wont help me either so im pretty much screwed. does anyone know how to fix this

    • Gautam

      If iTunes is not recognizing your iPhone then the only option you have is to use recovery mode to restore your device. This could mean that you are at risk of losing data from your device if you haven’t backed up your iPhone. Check this article to find out how to perform a recovery mode-restore.
      http://www.iphonehacks.com/put-iphone-recovery-mode

  • RealyGratefulGuy

    Thank… You… SO MUCH

  • Arlene

    It seems to have worked for me to, im so happy =) i can use my iphone 4s again. Love u Guys…..

  • Dominic

    Someone please help…I have an iphone 5, 16GB for Sprint and I downloaded the ios but it says firmware was not compatible! Someone please help! Which download should i get for my phone? The iphone 5,1 didnt work!

  • Rodj

    I found a hidden feature on VoiceOver, on the activation error screen and click the home button then go to the wifi settings, activate voiceover and pick one of the networks, it will give you the percent of the strength.

  • whatsa2

    bet you all wish you just got a simple blue screen

    Now!!

  • tskwierc

    Thanks for the links….It worked.

  • Pear

    my iPod touch has the same problem. When I try to download the software, it tells me that there are like 20 days left :/. Please help me.

  • caden

    Didn’t work

  • Joe deLoach Jr.

    I try to update and it always says “This device is not eligible for the requested build.” (iPhone 4S, iOS 7 beta 6, Mac, iTunes 11.1.1 (64-bit), the lock button does NOT work. which sucks) Thanks!

  • tre

    when I connect to iTunes its not recognizing my phone as a apple device to even start with these steps

  • ApPlE

    yea thanks i used the link for my ipod touch 5th gen and it took 13 minutes to download then i put it through itunes and it worked like a charm! Thanks for the help have not had time to update for 2 weeks but its worth the time!

  • Joe deLoach Jr.

    I try to update and it always says “This device is not eligible for the requested build.” (iPhone 4S, iOS 7 beta 6, Mac, iTunes 11.1.1 (64-bit), the lock button does NOT work. which is annoying) Thanks!

  • Kaye

    Hi i have this problem right now. After updating to ios7, my iphone says Activation error and is asking for activation code. This was only given to me and the owner couldnt remember. Please help! What can i do?

  • http://www.frivlink.com/ frivlink

    Pot, kettle and black. I found this the last straw with the Appletard
    system of updating and I, for one, am just grateful to have escaped the
    clutches of my Apple Overlords. Amusing to see you defending them in
    the face of the problems of hundreds of IT savvy people. I look forward
    to browsing many similar threads in the years to come.

  • samyukt

    Thanks worked like a charm :)

  • http://www.frivlink.com/ frivlink

    I had an android phone before this iPhone, and I had a bunch of problems
    with it. I, like you, said I wasn’t going to deal with this anymore.

  • Aquiles Meo De La Torre

    Will it still work now that iOS 7.3 has arrived? Thanks.

  • Joko Pramono

    My iphone stuck ini recovery mode ios7. Try upgrade from recovery & dfu mode always stuck in restoring iphone firmware. Help me please
    I use latest itunes, good connection, n try 3 different computers

  • Graphic Asylum

    Dude! I appreciate you trying to help but all you did was explain how to restore your iPhone threw iTunes… Witch is why most of us got an error in the first place.

  • IrishWoes

    i. Have iPhone 5 – unlocked as confirmed by Apple- which won’t activate on a non-original carrier’s SIM after a restore. It will activate on the original SIM (which the phone was locked to when I bought it in another country) but asks to be activated again if switching the SIM. Any idea? This is the error msg I get: “The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone.

    • IrishWoes

      Oh – and all software is uptodate…

  • Hüseyin

    Hi, I have just received my iphone 4s and reset your activation can not, but what can I do that I can not get kişiyede that I want to help people make apple details

  • Hüseyin

    ios 7.0.3 loaded

  • Elyach

    What happens if it works up to verifying update and then pops up with a message saying “This iPhone is not could not be updated. This device isn’t eligible for the requested build” ?? I have an iPhone 4

  • elmer

    iphone 5s error 14 fixed solved ios7

  • elmer

    iphone 5s error 14 blue screen auto restart fixed solved?

  • Paul Limbshot

    I bought an iphone and tried to restore it but it comes up with find my iphone thing where I need to put in the previous owners apple id and password but I obviously don’t have them I have tried to contact the last owner but no response, the phone now cant be activated without the password…. :( what can I do?? the phone is NOT lost stolen or black listed please help me

    • Paul Limbshot

      HHHHHEEEELLLLPPPP
      PPPPLLLEEEAAASSSEEE

  • Connor

    My ipad says activation error on the computerso i can’t check for an update and i can’t click restore.

  • Tasso Pappas

    Hi, I am a complete amateur but I bought a used ipad4 and the beta that was on it expired and I have a brick. I know nothing about software. I downloaded the correct software, but do I “extract it” It is in a file explorer. When I press “shift” update it browses but I don’t know where to find it. Sorry for the basic lack of knowledge

  • odaeng

    Hi..I’ve been having problem with activation code with my used iphone, which I bought yesterday. I just got to know that I need the previous owner ID and password to activate it. Even the person who sold to me this phone doesn’t wanna help. So I’m at a dead end now. How can I bypass this activation code? I believe apple won’t help.

  • Dai

    Anyone else’s wifi died due to this update?

  • Evelyn Tay

    i try this .. my is iphone 5 now i download the should i download all of it ????iPhone5,1 (iPhone5,1)7.0.2 (11A501)iPhone5,2 (iPhone5,2)7.0.2 (11A501)iPhone5,3 (iPhone5,3)7.0.2 (11A501)iPhone5,4 (iPhone5,4)7.0.2 (11A501)

  • GAB

    Hi, I’m stuck. I get an activation error on my iPhone 4. I tried to follow your instructions, but I don’t even arrive at the “Check for update” button on iTunes. I see my iPhone but the only thing I get on iTunes is a message “We’re sorry, we are unable to continue with your activation at this time” and this since weeks!! Someone can HELP? Many many thanks. Gab

  • LTG

    Im trying to restore my old iPhone 4s (verizon) using iTunes 11.1.5 and this method is not working. I keep getting a message saying “This device isn’t eligible for the requested build” Any advice?

  • Ashley

    Itunes not working on me “We could not complete your itunes store request….”

  • Reynald

    Hey. im scammed and i bought iphone 4s with icloud lock.

    is it possible that if i restore it to older version it will removed the icloud lock? :)

    Sorry for bad english im a 13 years old filipino :)

    Reply please