How to Restore or Reset Jailbroken iPhone, iPad or iPod Touch to factory settings

Are you’re having issues with your iPhone, iPad or iPod touch after jailbreaking? Do you have to take your iOS device to an Apple Store because of a hardware issue, and you’re worried that Apple may not service the device because it is jailbroken? Then don’t panic.

All you need to do is restore your iPhone, iPad or iPod touch to its factory settings by following these simple steps to remove the jailbreak.

Important points before we show you how to reset or restore your device to factory settings:

  • Make sure you’ve the latest version of iTunes installed.
  • Restoring your device will erase all the data from your device, so please take a backup of your device using iTunes to transfer and sync any additional content to your computer, so you can restore from the backup.
  • Disable Activation Lock by turning off Find my iPhone if you’ve enabled it. Launch the Settings app and navigate to iCloud. Tap the Find My iPhone On/Off toggle to disable it.
  • Please note that restoring your device from the backup can be a time consuming process, and depends on the amount of data stored on your device and on the speed of your Internet connection if you plan to restore from iCloud, so take up this activity when you have enough spare time.

Restore your iOS device:

  • Connect your iOS device to the computer.
  • Select your iPhone, iPad or iPd touch when it appears in iTunes (next to iTunes Store button in the top right corner).
  • Click on the Restore button in the Summary tab.
itunes11-restore copy
  • iTunes will prompt if you’re sure you want to restore your iOS device to factory settings. Click the Restore button.
restore_dialogue_itunes copy
  • After your iOS device is restored to factory settings, it will restart.
  • You’ll see the “Hello” screen with a “Slide to set up” slider. Follow the on-screen instructions to setup the iOS device. You can set up your device as new device or restore from the backup taken previously. If your iOS device has cellular service, it will activate after you restore.
ios7-slide_to_setup copy

Recovery mode

If the above method doesn’t work, then you can try restoring your device by putting it in recovery mode. You can follow our guide if you need help.

Let me know how it goes. Feel free to drop in a line in the comments if you have any questions.

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  • Colin

    My iPad mini when i restored it everytime i did my iPad mini would turn on before it could be restored please tell me why this is happening and how to fix it from happening

  • Arturo Vasquez

    I constantly keep getting error code 3014 when i try to update or restore

  • Hussain zaidi

    I have a problem in my iphone 5 after jailbreaking ios 8.1 when i opened cydia my iphones screen turned black i started worring after 10 mins then i locked my screen after i turned it back on half of my apps were gone then i thought i should reset all contents and after that “hello” didnt apear and all my apps and original apps were gone then i connected my phone again with cable and tried to restore my back up apps but nothing apeared so now what should i do to get my iphone recovered again??

    • Lyall

      that is the same thing here, except im getting NOTHING not even the ipad search, nor siri, not even the “slide to shut off”, just swipe to open then thats it, i used evasi0n TaigJBreak for 8.1.2 might be a bug in the whole Taig jailbreaker?

  • tariq

    someone help me plz today i was jailbreak of my iphone 6 ios 8.1 so i do not have a backup during jailbreak iphone turned off when i open it there were not any apps inculding settings,messages.caller dial just pangu app is here so how can i restore it or any other thing i do help me plz

  • Tango

    You should never jailbreak a device and restore it from the device itself (like pressing reset all settings) It never works and it will loop

    if you want to remove it you have to plug it in and do a factory settings reset, like stated above.

  • Chloe Lavallee

    what to do when your device cannot be found – and there for cannot be restored. i am trying to do a factory reset on my phone through itunes but it cannot find my device – does that mean its been jailbroken?

  • vidu

    i selected reset and it erased all the things and started to restart and now it is stuck in turning off process

  • Jard

    Try holding down the power button and or home button

  • Teddy

    uhm. Hello Gautam. I just wanna ask you 🙂 I jailbreak my iPhone 4 before backing up. i’d bcked up my iPhone cause i want to remove jailbreak. i need your help. now, after i backed up my iphone, i am restoring it using the device. i restored it yesterday 1:30PM. until now, it is still a black screen with a rotating gear or simply loading? is it right that if restoring a jailbreak phone, device restoring is required? or itunes?