Apple launches new support account on Twitter for tips, tricks and customer support


Apple today created a new support account on Twitter to better help its customers and to provide them with nifty tips, tricks and other information about their devices. While Apple has a multitude of Twitter accounts for its various services, none of them directly provide support for the iPhone, iPad and Mac products.

The first few tweets from the account seem to indicate that Apple will be directly interacting with customers, and it is even encouraging customers facing issues to DM the details of the problem they are facing. The very first tweet from the account was also a very handy tip on how to turn lists into checklists on the stock Notes app in iOS 9.

If you are facing some issue with your iPhone or other Apple product, you can also try dropping in a tweet to @AppleSupport and see how things work out for you.

Apple’s customer service is widely regarded as among the best in the world, and I don’t expect anything less than that from the company’s official support account on Twitter.

How has your experience been with Apple’s Support? Have you ever previously tweeted to any of the company’s other product related accounts for some kind of help?