Technically speaking, it has always been possible with Uber to hail a ride and pinpoint a different pickup point, but now hailing a ride for someone else is getting much easier.
Uber has confirmed that the app will now make it much easier to hail a ride for someone else, thanks to access to a person’s contact list. The process is simple enough, adding a step when hailing a ride that isn’t going to your phone’s geotagged location. Now there will be an option that will pop up that asks if the ride is for you or “Someone Else.” If you choose the latter option, another card will open up with your contacts, which you’ll then be able to select and send the request.
The app will then use your contact information to connect the person who is getting the request, and the driver. The rider will receive a text message that includes the incoming driver’s name, a contact number, and a link so that they can track the driver’s location. Meanwhile, the driver will also get a way to contact the rider, but they won’t get their phone number.
Kyle Miller, product manager at Uber, says that the feature is especially useful to those who want to call a ride for their elderly loved ones:
“On the product team, we’re focused on making Uber accessible to everyone in the family, and on making people’s lives easier around the world,” “What we’ve learned through research is that at a macro level, people want an easy way to request a ride for a loved one. This was in particular a big request for riders internationally, whose loved ones maybe don’t have smartphones or good connectivity, with also a specific emphasis on seniors.”
The new feature is rolling out in the United States and 30 other countries beginning today. It will arrive in additional markets around the globe at a later date.
What do you think of the new feature?