iOS 11 Problems: How to Fix Them


iOS 11 Problems

iOS 11 brings some cool new features like the customizable Control Center, powerful multitasking features for iPad, redesigned App Store, and lots more, but like any major iOS software update, there have been reports of users facing problems with iOS 11.

We take a close look at all the problems with iOS 11 and what you can do to fix them.

#1. Not Getting iOS 11 Software Update

If you don’t get the iOS 11 software update when you go the Settings app and navigate to General > Software Update, then please check the list of compatible iPhones and iPads with iOS 11. iOS 11 is not available for the following iOS devices.

  • iPhone 5
  • iPhone 5c
  • iPad 3
  • iPad 4

It is also possible that you’re not getting the iOS 11 update because you’ve installed iOS 11 GM. Since the build number of iOS 11 GM and iOS 11 public release is the same, you won’t get an update as you’re already on the iOS 11 build that was released to the public.

If your iOS device is compatible with iOS 11, and you haven’t installed iOS 11 GM, then you can check our post on how to install iOS 11 update on your iPhone, iPad or iPod touch using iTunes.

#2. iOS 11 Software Update Failed

This usually occurs when you are trying to download a new iOS software immediately after it is released as the surge in traffic can cause the update requests to fail.

Since the initial rush to update has passed, you shouldn’t hit the issue if you try to download and install the iOS 11 update now. You can also check our article for tips on how to fix the iOS 11 software update failed error.

#3. 32-bit Apps not working

As we had reminded on the day of the iOS 11 release, 32-bit apps won’t work in iOS 11. Apple has dropped support for 32-bit apps in iOS 11. If you want to use a 32-bit app then the only option is to downgrade back to iOS 10.3.3 till Apple is still signing the iOS 10.3.3 firmware file.

#4. Installed Apps Start Crashing

It can be frustrating when your favorite apps start crashing after installing a new software update. You can try the following solutions to fix the issue:

  • Make sure that the app has been updated to the latest version. To do so, go to the App Store and open the Updates tab. See if there are any available updates for the app.
  • Uninstall the app and then reinstall it. To do so, tap and hold on the app until it starts wiggling. Press the ‘X’ button and choose Delete. Next, go to the App Store and install the app again.

#5. Control Center is not turning off Wi-Fi and Bluetooth

One of the issues readers have been reporting is that disabling Wi-Fi and Bluetooth from Control Center in iOS 11 doesn’t seem to disable them completely, they are required to disable it from the Settings app to disable them completely which they found quite annoying.

Apple has confirmed that that is the expected behavior in iOS 11. Bluetooth and Wi-Fi are not fully disabled when turned off in Control Center in iOS 11. When you turn off Bluetooth or Wi-Fi in Control Center, the iOS device will immediately disconnect from Wi-Fi networks and Bluetooth accessories, but they will continue to be available for what Apple calls important features such as AirDrop, AirPlay, Apple Pencil, Apple Watch, Continuity features like Handoff and Instant Hotpot and Location Services. Please check our post for more details.

#6. Can’t Send an Email with iOS 11 and Outlook.com or Exchange Mail Account

It looks like users are not able to send an email with iOS 11 and Outlook.com or Exchange Mail Account. Apple has acknowledged the issue and is working with Microsoft to fix it. But the fix will be available only in the upcoming software update.

Update: Apple has released iOS 11.0.1 software update to fix the issue. So if you’re facing the problem, you should download and install the iOS 11.0.1 update to fix the issue.

#7. New iPad Dock keeps Disappearing

iOS 11 brings powerful multitasking features like the all-new Dock, drag and drop and lots more. If you have noticed that the iPad Dock keeps disappearing, then don’t worry, that’s expected behavior. Just swipe up from the bottom of the display to access the iPad Dock. You can check our post on how to use the new iPad multitasking features in iOS 11.

#8. Where is Messages in iCloud

‘Messages in iCloud’ was one of the most talked about features at WWDC. It would finally solve the issue of iMessage fragmentation between different Apple devices. Once the feature is enabled, all Messages would be synced across iOS devices.

Messages in iCloud was available in the first few iOS 11 beta, but Apple removed it in iOS 11 beta 5. It was not included in iOS 11 which was released to the public few days back. Apple has said that it will be available in a future software update to iOS 11.

#9. Can’t Send Money to Friends With Apple Pay

The ability to send and receive money from friends is not available to Apple Pay users in iOS 11 currently. Apple has said that it will be available with an update to iOS 11 and watchOS 4 later this fall.

#10. Wi-Fi Problems

If you’re not able to connect to the Wi-Fi network, then try to hard reset or force reboot your iPhone or iPad to see if it resolves the issue. If that doesn’t work then you can try to reset network settings by going to Settings > General > Reset > Reset Network Settings. If these tips didn’t help then check our post on how to fix iOS 11 Wi-Fi problems on your iPhone or iPad.

#11. Battery Draining Quickly

Some of our readers have complained that their iPhone’s battery is draining faster after upgrading to iOS 11. The problem with battery life issues is that it is very subjective as it is based on your usage pattern, so it is difficult to pinpoint what exactly is causing a problem. If your iPhone’s battery is draining faster after upgrading to iOS 11, then check our article for tips on how to fix battery life problems in iOS 11.

#12. Problem Connecting to Bluetooth Devices

If you’re having problems connecting to Bluetooth devices after installing iOS 11 update then try to hard reset your iPhone or iPad. You can also try turning off Bluetooth, restarting your iPhone or iPad, and turning on Bluetooth again to see if it helps. If that doesn’t work then check out the tips in our post to fix Bluetooth problems in iOS 11.

#13. GarageBand for iOS not Opening

After updating to iOS 11, many users have been complaining that GarageBand crashes immediately upon launch or doesn’t open at all. This is a very frustrating problem for those of you who are a frequent user of the app. Luckily, Apple has already acknowledged the issue and “is investigating solutions.”

Apple has recommended users to disable iCloud as a workaround to use GarageBand on iPhone and iPad, you won’t be able to access any GarageBand songs saved in your iCloud Drive and all the new songs that you create will be saved locally on your device rather than on the cloud until Apple fixes the issue.

➤  How to Fix GarageBand Crashing Issue in iOS 11


These are the common problems that users are facing after updating to iOS 11. If you stumble upon an issue that hasn’t been mentioned here, then make sure to let us know in the comments below.

Like this post? Share it!