Owners of the Amazon Echo Show were in for a big surprise as Google removed the YouTube app from the home assistant. It seems like Amazon had no prior intimation regarding the removal, which has seemingly left Amazon, and not to mention the customers, quite surprised.
An Amazon statement read – “Google made a change today around 3 pm. YouTube used to be available to our shared customers on Echo Show. As of this afternoon, Google has chosen to no longer make YouTube available on Echo Show, without explanation and without notification to customers. There is no technical reason for that decision, which is disappointing and hurts both of our customers.”
In its defense, Google said the following The Verge – “We’ve been in negotiations with Amazon for a long time, working towards an agreement that provides great experiences for customers on both platforms. Amazon’s implementation of YouTube on the Echo Show violates our terms of service, creating a broken user experience. We hope to be able to reach an agreement and resolve these issues soon.”
While Amazon appears completely blindsided by this move, Google’s statement suggests that there is still some hope for device owners, assuming Amazon adheres to Google’s ToS.
It’s a pity that customers of the Echo Show have to suffer for what appears to be a disagreement between the two companies. Amazon hasn’t responded to Google as of yet, although we’re sure a statement is coming soon.
The Echo Show was unveiled back in May with a 7-inch touchscreen, eight microphones, and the power of Alexa. It can also be used as a photo frame by pulling up pictures from Prime Photos.
[Via Tech Crunch]