How to Fix iPhone 8 and iPhone X WiFi Problems


iPhone X has been voted as one of the 25 best inventions of 2017, but like most iPhone models, it also comes with its own set of problems. One of the issues people are facing with their shiny new iPhone X, iPhone 8 and iPhone 8 Plus is Wi-Fi problems.

The issues being reported include not being able to connect to a Wi-Fi network, getting an incorrect password prompt, Wi-Fi settings grayed out, dropping connection intermittently or speeds being extremely slow.

It can be quite annoying to face WiFi problems with your $999 iPhone X as we expect things like WiFi to ideally “just work.” The root cause of the issue seems to be the Wifi chip used in the iPhone model as Wifi issues or problems have plagued most iPhone models. But in most cases, they can be resolved using some simple troubleshooting tips which we will explain below.

Here are 10 tips to fix iPhone 8 and iPhone X Wifi problems and issues:

#1. Update to the latest iOS Software update

If you haven’t done so already, update your iPhone X, iPhone 8 and iPhone 8 Plus to the latest iOS software update. We’ve heard that in some cases upgrading to the latest software update has fixed the issue. If you need help, check our step-by-step guide:

iOS 11.1 features a patch for the “Krack” Wi-Fi hack vulnerability, which is also a good reason to make sure that you’ve updated your iPhone.

#2. Force Restart

Like all tech problems, there is no harm in starting off by force restarting your iPhone X, iPhone 8 or iPhone 8 Plus.

Please note that if you’ve used an iPhone before then the method of force rebooting iPhone X, iPhone 8 and iPhone 8 Plus has changed. So pressing the Power/Sleep or Wake button won’t work.

Follow these steps to force restart iPhone X, iPhone 8 and iPhone 8 Plus.

  • Quickly press and release the Volume Up button.
  • Quickly press and release the Volume Down button.
  • Press and hold the Side button (Sleep/Wake button) till you see the Apple logo.
iPhone X Hard Reset Buttons

#3. Forget Wi-Fi Network and Rejoin

If you’re not able to connect to a Wi-Fi Network and being prompted that the password you’ve entered is incorrect despite entering the correct password, then try to forget the Wi-Fi network, and join the network again.

To forget the Wi-Fi network, tap on the Wi-Fi network from the list under Settings > Wi-Fi. Then tap on Forget This Network. You will be prompted with a popup message asking you if you want to forget Wi-Fi Network. Tap Forget to forget the network.

Now go back to Settings > Wi-Fi, select the network again, enter the password, and Join the network again to see if it helps.

#4. Reset Network Settings

Most networking related issues I’ve experienced have been fixed after resetting network settings. Resetting these settings flushes caches and clears DHCP settings and other networking related info. To reset network settings, open the Settings app and navigate to Settings > General > Reset and tap on Reset Network Settings.

reset network

#5. Disable VPN

If you have enabled via the Settings app or a VPN app, then try to disable VPN to see if it resolves the issue. You can disable VPN via the Settings app and navigate to the VPN settings to disable the Status toggle from Connected to Not Connected. If you are not able to disable it then launch the VPN app to disable VPN temporarily to figure out if it resolves the WiFi problem on your iPhone.

#6. Disable Wi-Fi Networking Services

Many users have reported that they’ve solved the WiFi issues by disabling Wi-Fi Networking under Settings > Privacy > Location Services > System Services. This only relates to your location being used for Wi-Fi Networking, so it doesn’t disable Wi-Fi entirely.

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#7. Set Custom DNS

Often times, if your ISPs DNS servers are having problems, you can switch to Google DNS or OpenDNS. You can follow the instructions in our post linked below to change your DNS settings.

➤ How to change the DNS server on your iPhone

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#8. Wi-Fi Assist

iOS includes a feature called Wi-Fi Assist, which provides more reliable Internet connections when your Wi-Fi network becomes spotty. However, some readers have reported that turning it off and turning it back on seemed to help resolve the Wi-Fi problems. To turn off Wi-Fi Assist, launch the Settings app and navigate to Settings -> Cellular (Mobile in some regions) and scroll down to the bottom where you will see Wi-Fi Assist. Tap on the toggle to turn it off.

Wi-Fi Assist

#9. Ask To Join Network

You can try enabling “Ask to Join Networks” by going to Settings > Wi-Fi. This is not an ideal solution as you will keep getting prompted to join a Wifi network, but if none of the solutions mentioned above work then you can try this one.

#10. Restore and Setup as new iPhone

If none of these tips fix your issues, the last resort is to restore your iPhone X, iPhone 8 or iPhone 8 Plus via iTunes and set it up as a new device. This way, you start afresh and get rid of possibly problematic customizations and settings on your device. Follow the instructions in the post linked below to do a clean restore to the latest version of iOS via iTunes.

➤ How to restore your iPhone X with iTunes

Let us know in the comments if you faced Wi-Fi issues or problems on your iPhone X, iPhone 8 or iPhone 8 Plus, and if so, were you able to fix the issues with these tips.

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