Apple has its fair share of repair programs for its various devices, all in an effort to clamp down on lingering issues.
The latest in the bunch is for the iPhone 8, which, according to the company, a “very small percentage” of units suffer from logic board issues. This has been identified as a manufacturer’s defect, and the company states that these devices may suffer from a frozen screen, won’t turn on, and may experience unexpected restarts.
“Apple has determined that a very small percentage of iPhone 8 devices contain logic boards with a manufacturing defect. Affected devices may experience unexpected restarts, a frozen screen, or won’t turn on. Apple will repair eligible devices, free of charge.”
Appl states that the effected units were manufactured between September 2017 and March 2018 in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and in the United States. If your unit falls into these parameters and is suffering from these issues, Apple will repair it, free of charge.
You simply need to head through the source link at the bottom of this article, and input your serial number. If Apple deems the serial number eligible for repair, then you’re covered.
Here’s the service process, as outlined by Apple:
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Contact Apple Support to arrange mail-in service via the Apple Repair Center.
Choose one of the service options below to have your iPhone 8 repaired. Your iPhone will be examined prior to any service to verify that it is eligible for this program. In all cases, your iPhone will be sent to an Apple Repair Center for service.
Before service, backup your iPhone to iTunes or iCloud. Learn more about preparing your iPhone for service.
If your iPhone 8 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.”
The repair program is available now.
[via Apple]Like this post? Share it!