If you are using a Windows machine, then you may have run into an issue updating to the desktop operating system’s latest version in more than one occasion.
Microsoft ran into its own issues a few weeks ago that led the company to pull the major update, and only started to re-release Windows 10 (version 1809) to the public on November 13. However, it turns out that new software led to some other additional issues popping up, this time as it relates to Apple software. And the problem is big enough that Microsoft is preventing folks using iCloud for Windows from updating to the newest version of Windows.
According to Microsoft’s update history for Windows 10, the company, along with Apple, has identified “an incompatibility with iCloud for Windows (version 126.96.36.199)”. This particular bug prevents users from syncing their Shared Albums, which can definitely be a major issue for folks who want to make sure their photos are being backed up and shared.
Those who do try to update will run into a pop-up that tells them the version of iCloud for Windows they are running is incompatible with their OS. As a result, the update will fail and they won’t be able to finish the process. As a result, Microsoft is now blocking the update to version 1809 altogether. And Microsoft suggests not trying to force the update, too:
“We recommend that you do not attempt to manually update using the Update Now button or the Media Creation Tool from the Microsoft software download website until this issue is resolved.”
Microsoft says that it is working with Apple right now to come up with a fix for the issue. Unfortunately, there is no timetable for when this particular problem will be fixed. One can hope it’s soon, though.
Did you run into this issue?