Apple Says MacBook Air With Retina Display Can Have Anti-Reflective Coating Issues

Hands-on with the 2018 MacBook Air with Engadget

The anti-reflective screen coating issue, which has plagued some MacBook and MacBook Pro laptops for a few years, can also appear on the MacBook Air with Retina Display. Apple has now included the MacBook Air with Retina Display in its memo that was shared with Apple Authorized Service Providers.

According to a memo that Apple shared with authorized service providers was obtained by MacRumors. It mentions that even MacBook Air can have an issue with the anti-reflective coating on the laptop’s screen. Earlier, the iPhone maker had only mentioned the 12-inch MacBook (now discontinued) and the MacBook Pro Retina to show this screen coating degradation.

The new version of Apple’s internal service documentation mentions the MacBook Air with Retina Display, which was released in 2018, in at least two separate instances. Apple has a free replacement program in place for laptops that show issues with the screen’s anti-reflective coating. However, the MacBook Air with a retina screen isn’t mentioned in the eligibility list yet, but that could change soon.

Here are all the MacBook models that can have the screen anti-reflective coating issue and have been mentioned in the eligibility list for free replacements:

  • MacBook (12-inch, Early 2015)
  • MacBook (12-inch, Early 2016)
  • MacBook (12-inch, Early 2017)
  • MacBook Pro (13-inch, Early 2015)
  • MacBook Pro (13-inch, 2016)
  • MacBook Pro (13-inch, 2017)
  • MacBook Pro (15-inch, Mid 2015)
  • MacBook Pro (15-inch, 2016)
  • MacBook Pro (15-inch, 2017)

This issue first surfaced in 2015 when coating on some MacBook and MacBook Pro started wearing off, leaving unsightly marks on the protective glass panel. While Apple never accepted the presence of the problem officially, it decided to handle the matter internally by allowing free repairs to customers who face the issue.

Customers started complaining of the issue by mentioning it in Apple’s official forums, Facebook Groups, and Reddit, and even signing an online petition. Moreover, a website called Staingate was set up where users could share the images of their MacBooks.

Right now, Apple’s stores and repair centers have been shut down due to the spread of COVID-19, so users might not be able to submit their MacBooks for repair.

[Source: MacRumors]