Apple has published a knowledge base document, which was first spotted Re/code, where it has acknowledged the problem with yesterday’s iOS 8.0.1 update, which resulted in iPhone 6 and iPhone 6 Plus users not being able to make calls or use Touch ID.
In a rare move, Apple was forced to pull the update.
The support document provides instructions to manually downgrade back to iOS 8.0, which is exactly what we had recommended in our step-by-step guide on how to fix the “No Service” and Touch ID issues after upgrading to iOS 8.0.1.
iOS 8.0.1 update included the following bug fixes and improvements:
- Fixes a bug so HealthKit apps can now be made available on the App Store
- Addresses an issue where 3rd party keyboards could become deselected when a user enters their passcode
- Fixes an issue that prevented some apps from accessing photos from the Photo Library
- Improves the reliability of the Reachability feature on the iPhone 6 and iPhone 6 Plus
- Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages
- Better support of Ask To Buy for Family Sharing for In-App Purchases
- Fixes an issue where ringtones were sometimes not restored from iCloud backups
- Fixes a bug that prevented uploading photos and videos from Safari
Apple has also mentioned in the support document that it is working on the iOS 8.0.2 update with the bug fixes that were included in iOS 8.0.1, and plan to release it in the next few days.
We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. You can reinstall iOS 8 through iTunes by following the instructions below. We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it’s ready in the next few days.
As far as I can remember, it is the first time Apple has had to pull a software update for iOS devices.[Apple via Re/code]