Apple temporarily removing blood glucose tracking from Health app as reports of issues arise


While Apple’s new Health app is a means to keep track of a wide array of health data, it would seem some are having issues with the blood glucose part of the data tracking.

As originally reported by CNET on Wednesday, October 15, Apple will reportedly remove the blood glucose tracking feature within its proprietary Health app, in light of users within the United Kingdom and Australia reporting issues with the measurements taken. The issue comes from the manual entry of data pertinent to the tracking of blood glucose, as it would appear that the Health app is unable to track a specific entry, causing some issues for users.

The Health app is able to take in data manually that pertains to the blood glucose of a user, when that information is entered in mg/dL (milligrams per deciliter) or mmol/L (millimoles per liter), but Apple has noted that there’s an issue with the latter entry, as the Health app is having problems taking those entries, or even displaying the information correctly.

Apple has officially updated a support page regarding the matter, letting people know that while an impending software update will remove the ability to view or enter that specific type of data into the Health app, the information previously entered will not be deleted, and that third-party apps that can read/show that information will still have access to it, to make sure users can keep tracking what they need to:

To prevent confusion in countries where mmol/L is commonly used, we’ll soon release a software update that will temporarily remove the ability to manually enter and view blood glucose values in the Health app while we work on an update to support both units of measurement.

If you have previously entered values manually in the Health app, you’ll no longer see this data in the Health app after the update. However, your data won’t be deleted, and other apps with permission to read health data will still have access to blood glucose values that you previously entered.

Third-party apps will continue to be able to support both units of measurement and can continue to use HealthKit APIs to store blood glucose data.

Before the launch of iOS 8, bugs plagued HealthKit, Apple’s new API for health-focused apps and features within their newest version of the mobile operating system, which resulted in the company pulling HealthKit-related apps from the App Store. When Apple released iOS 8.0.1 (and then quickly replaced it with iOS 8.0.2), the issues were fixed and HealthKit-related apps were once again released into the App Store.

Do you use Apple’s new Health app?

[via CNET]