App Store hit with another outage for some users [Update]

App Store

For a brief period of time yesterday, many iOS users experienced a brief outage when trying to connect to the iTunes and iOS App Store.

It was quickly fixed, though, and everything looked to be fine as the day went on. However, today, many users are expressing frustration with Apple’s iOS App Store again, as they’ve apparently been hit with another outage. The tweets are brief, but they point out that they are unable to connect to the App Store:


Along with:

Some are noting that the App Store is informing users that it cannot “complete your request,” with that error popping up in the iTunes Store for some users.

As is usually par for the course with an outage being discovered in real-time, Apple’s system status page is still green across the board, with no outages or hiccups indicated.

This editor is able to access the iTunes Store without issue, and even download new and previously-purchased apps without issue. Access to the iOS App Store is also available, and downloads of new and purchased apps, and even updating existing apps, all function without issue.

Update: Apple has updated its system status page to reflect an outage with iTunes Store, which began at 9:30am PT/12:30pm ET. Apple says they are working on fixing the issue:

“We are investigating and will update the status as more information becomes available.”

Update 2: As of 12:30pm PT/3:30pm ET, Apple says issues with the iTunes Store have been fixed.

Update 3 (October 15, 01:10 ET):

A number of people are reporting that iOS, iTunes and Mac App Store is down again. Apple is having a bad week with these intermittent outages.

Apple has acknowledged the issue on its System Status page. The following services are affected:

  • App Store
  • Mac App Store
  • iTunes Store
  • iBooks Store
  • Volume Purchase Program

Apple also says that 0.6% of the users may experience slowness or inability to access iCloud Tabs and iCloud Keychain services.

Apple System Status page

Update 4 (October 15, 08:00 ET):

It looks like App Stores are down for some users once again.

Apple Store down again

Are you experiencing an outage?