AT&T Will Offer Screen Repair for Insured Subscribers Beginning November 15


Insurance for smartphones has always been one way for carriers to get a bit more from customers on their monthly bill, but customers also get a little bit of piece of mind with the option, too.

Screen repair will soon be an option for same-day fixes from AT&T, based on documents discovered by Android Police. The new plan will see AT&T offering cracked screen repair for customers that are insured through the carrier’s Mobile Insurance (for a single device, per device), Mobile Protection Pack, Mobile Protection Pack for Business, Multi-Device Protection Pack.

There is an $89 deductible to get the screen fixed. Once a subscriber has a repair setup through the carrier, a representative from the insurance provider, Asurion, will come directly to you. As long as the appointment is finalized by 2:00pm local time, the rep can usually show up the same day to repair the phone.

Here are the iPhones supported at launch on November 15:

  • Apple iPhone 6
  • Apple iPhone 6 Plus
  • Apple iPhone 6s
  • Apple iPhone 6s Plus
  • Apple iPhone SE

And non-iPhones:

  • Samsung Galaxy Note 4
  • Samsung Galaxy S5
  • Samsung Galaxy S6

Not the newest devices by any means, but there are obviously still quite a few customers out there using those handsets, and AT&T is sure to add new handsets over the course of the plan’s life.

The market will be small at launch. Here are the areas covered on November 15:

  • Allentown-Bethlehem, PA Boston, MA
  • Chicago, IL
  • Los Angeles, CA
  • Miami-Fort Lauderdale, FL
  • Nashville, TN
  • Orlando, FL
  • Phila., PA-Wilmington, DE
  • Pittsburgh, PA
  • Sacramento, CA
  • San Diego, CA
  • San Fran.-Oak.-S.J., CA
  • St. Louis, MO
  • Tampa-St. Petersburg, FL
  • West Palm Beach, FL

And here the markets that will be added as of December 1, 2016:

  • Atlanta, Ga.
  • Austin, Texas
  • Baltimore, Md.
  • Charlotte-Gastonia, N.C.
  • Cincinnati, Ohio
  • Cleveland-Akron, Ohio
  • Dallas-Ft. Worth, Texas
  • Denver, Colo.
  • Detroit, Mich.
  • Houston, Texas
  • Indianapolis, Ind.
  • Las Vegas, Nev.
  • Manchester-Nashua, N.H.
  • Minneapolis-St. Paul, Minn.
  • New Haven-Waterbury, Conn.
  • New Orleans, La.
  • New York, N.Y.
  • Norfolk-Virginia Beach, Va.
  • Oklahoma City, Okla.
  • Phoenix, Ariz.
  • Portland, Ore.
  • Poughkeepsie-Kingston, N.Y.
  • Providence-Pawtucket, R.I.
  • Raleigh-Durham, N.C.
  • Richmond-Petersburg, Va.
  • San Antonio, Texas
  • Seattle-Tacoma, Wash.
  • Washington, D.C.

It’s probably worth noting that Apple now includes a $29 screen repair option as part of AppleCare+, which includes coverage for the iPhone 7 and iPhone 7 Plus.

[via Android Police; AT&T]