Mark Zuckerberg Says Just Because Apple Charges Its Customers More, It Does Not Mean They Care More About Them

Apple’s CEO Tim Cook had openly criticised Facebook and its CEO Mark Zuckerberg for the data breach that occurred due to the Cambridge Analytica incident. He called the situation dire and said that this could only be prevented if there is a well-crafted regulation in place.

Now, Facebook’s CEO Mark Zuckerberg has taken a direct potshot at Apple and Cook’s comment. In a podcast with the Vox, Zuckerberg says that the whole argument of a company not caring about its customers and their data because they don’t pay for the service is “extremely glib” and that it is “not at all aligned with the truth.”

He ends up taking a jibe at Apple by saying that a company that makes expensive products only for the rich does not translate into them caring about their customers.

“If you want to build a service which is not just serving rich people, then you need to have something people can afford,” said Zuckerberg.

“I think it’s important that we don’t all get Stockholm Syndrome, and let the companies that work hard to charge you more, convince you that they actually care more about you. Because that sounds ridiculous to me,” said Zuckerberg.

Zuckerberg also says that since Facebook is all about connecting people which includes offering its services to people who can’t pay, the advertising model turns out to be a perfect fit for its business.

Our Take

There is a huge difference in the business model of Apple and Facebook. While Apple creates hardware products like iPhones, Macs, and iPads, Facebook is all about connecting people with their friends and relatives online. While Apple primarily relies on the sale of its hardware products, Facebook relies on advertising revenue. There’s also a major difference in how both companies look at the privacy of their users. Apple has always given utmost importance to the privacy of its users, while Facebook is known for its privacy-breaching steps.

[Via Business Insider]