Despite a ridiculous amount of testing that goes into hardware and software products ahead of launch, sometimes issues arise after a public launch.
Some of those issues are minor and never surface, while others can be a much bigger problem. Of course, it all comes down to the individual who actually experiences the bug. While something may not seem widespread, it’s still a big issue for someone experiencing it. Take, for example, a relatively small bug that is apparently causing some MacBook Pro owners running Adobe Premiere CC to have their speakers blow out.
The issue was first reported on Wednesday by 9to5Mac, following several reports on the Adobe Premiere CC forum, like this one:
“I have a new 2 month old 15″ MBP. I Was working on a project, macbook volume was about on half, when suddenly an audio bug occurred with really loud screatching noise and not letting me pause it. After it stopped, the speakers were really quiet, and after the next restart they’re clearly blown.
I just blew my speakers (Macbook Pro 15″ 2018) on Adobe Premiere. They are permanently Damaged. I was using the Adobe Premiere 2019 Audio suite for background sound and while tweaking the settings it made a loud distorted noise that hurt even my ears. after that my speakers are unusable.
That happened to me as well. Both times I put a song in the timeline and went to adjust the volume and it made a horrible loud noise and blew my speakers. I couldn’t mute it or anything.”
There are more than a dozen individual reports of the issue, but, at least at the time of publication, it does not appear to be widespread. Since the story has gone public, though, even more people have chimed in and said their MacBook Pro speakers have been plagued by the software bug. According to reports, the issue crops up when a user enhances or otherwise manipulates the audio while using the app.
A representative of Adobe allegedly told users to make sure that the microphone is turned off when using these enhancement tools, which will apparently reduce the possibility of the blown speaker issue. If you want to turn off the microphone, just in case, you can do so by opening Preferences –> Audio Hardware –> Default Input –> No Input. If the microphone is indeed the issue, it could be caused by a feedback loop.
It is good that this issue doesn’t appear to be a widespread problem, but that doesn’t make it any less annoying or frustrating to those who have run into the issue. Hopefully a fix on Adobe’s end is imminent so this doesn’t keep happening.
If you use Adobe’s Premiere CC on your MacBook Pro, have you run into this issue?[via 9to5Mac; Adobe Forums]