We’ve heard from so many people how much confusion there is around our recent update. There’s been a lot of misinformation causing concern and we want to help everyone understand our principles and the facts.
It made clear that both WhatsApp and Facebook cannot see one’s private messages or hear voice calls. The company also made it clear that the changes were primarily for improved messaging businesses on the platform and to allow Facebook, WhatsApp’s owner, to collect data and show targeted ads to users.
Now the company has delayed the process, which means no account will be deleted or suspended on February 8, which was the original date WhatsApp planned to enact the new policy. The company says it will try to “do a lot more” before clear up misinformation about its policies and will make the new business options available from May 15.
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