A source close to the matter has said that the Indian government, in its notice, has said that the firm “undermines the sacrosanct values of informational privacy, data security, and user choice for Indian users and harms the rights and interests of Indian citizens.”
“In fulfilment of its sovereign responsibility to protect the rights and interests of Indian citizens, the Government of India will consider various options available to it under laws in India. The government has given seven days’ time to WhatsApp to respond to this notice and if no satisfactory response is received, necessary steps in consonance with law will be taken,” the source said.
The government has also said that WhatsApp treats its users in India and Europe differently. The government has said that the users would have been given a different treatment if they belonged to Europe (since WhatsApp has to comply with Europe’s GDPR guidelines).
“It is not just problematic, but also irresponsible, for WhatsApp to leverage this position to impose unfair terms and conditions on Indian users, particularly those that discriminate against Indian users vis-à-vis users in Europe.”